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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Popular Customer Service Courses and Certifications


  • Status: Free Trial
    Free Trial
    A

    Advancing Women in Tech

    Building Products at Global Scale

    Skills you'll gain: Software Architecture, Systems Architecture, Systems Design, Technical Management, Software Design, API Design, System Design and Implementation, Technical Product Management, Cross-Functional Team Leadership, Engineering Management, Program Management, Microservices, Product Management, Cross-Functional Collaboration, Solution Architecture, Leadership and Management, Application Programming Interface (API), Amazon Web Services, Management Reporting

    4.6
    Rating, 4.6 out of 5 stars
    ·
    18 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Analyze Sales Performance Using Microsoft Power BI

    Skills you'll gain: Gross Profit, Case Studies, Dashboard Creation, Performance Analysis, Business Reporting, Data Preprocessing, Business Analysis, Fiscal Management, Time Series Analysis and Forecasting

    4.5
    Rating, 4.5 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Build Serverless Applications

    Skills you'll gain: Microsoft Azure, Serverless Computing, Microsoft Power Automate/Flow, Microsoft Power Platform, Business Process Automation, Microsoft Development Tools, Event-Driven Programming, Cloud API, Application Programming Interface (API), Web Applications, Business Logic, GitHub

    4.2
    Rating, 4.2 out of 5 stars
    ·
    12 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    Edureka

    Power BI Developer

    Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Dashboard, Business Intelligence, Data Modeling, Data Storytelling, Extract, Transform, Load, Data Transformation, Data Visualization, Snowflake Schema, Business Analytics, Data Lakes, Data-Driven Decision-Making, Key Performance Indicators (KPIs), Data Analysis, Data Governance, Python Programming, Generative AI, Artificial Intelligence, Data Security

    3.6
    Rating, 3.6 out of 5 stars
    ·
    7 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Maryland, College Park

    AI Empowerment for Small Businesses

    Skills you'll gain: Generative AI, AI Product Strategy, Data Ethics, AI Enablement, Responsible AI, AI Security, Business Planning, AI Integrations, Artificial Intelligence, Case Studies, Predictive Modeling, Predictive Analytics, Forecasting, Business Ethics, Data Governance, Content Creation, Customer Service

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    G

    Google Cloud

    開始使用 Google Kubernetes Engine

    Skills you'll gain: Kubernetes, Containerization, Google Cloud Platform, Cloud Management, Application Deployment, Cloud Computing, Cloud Infrastructure, Build Tools, Cloud Deployment, Identity and Access Management, Infrastructure Architecture, Command-Line Interface

    4.1
    Rating, 4.1 out of 5 stars
    ·
    16 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    B

    Board Infinity

    Ajax Basics

    Skills you'll gain: Ajax, jQuery, JSON, Javascript and jQuery, Extensible Markup Language (XML), Web Applications, Javascript, Event-Driven Programming, Network Protocols

    3.9
    Rating, 3.9 out of 5 stars
    ·
    11 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    Universidad Nacional Autónoma de México

    Envejecimiento y Derechos Humanos

    Skills you'll gain: Gerontology, Social Justice, Social Work, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Community and Social Work, Cultural Diversity, Advocacy, Intercultural Competence, Community Development, Public Policies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    19 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Azure Monitoring and Analytics Fundamentals

    Skills you'll gain: Dashboard Creation, System Monitoring, Microsoft Azure, Performance Tuning, Cloud Management, Technical Support and Services, Continuous Monitoring, Resource Management, Virtual Machines, Query Languages

    4.7
    Rating, 4.7 out of 5 stars
    ·
    15 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    How to Build a BI Dashboard Using Google Looker Studio and BigQuery

    Skills you'll gain: Looker (Software), Dashboard, Dashboard Creation, Business Intelligence, Data Import/Export, Data Integration, Query Languages, Data Analysis, Data Management

    4.3
    Rating, 4.3 out of 5 stars
    ·
    15 reviews

    Intermediate · Project · Less Than 2 Hours

  • Status: Free
    Free
    C

    Coursera

    Configuring your IDE for absolute beginners with AWS Cloud9

    Skills you'll gain: File Management, Integrated Development Environments, Amazon Web Services, Command-Line Interface, Software Development Tools, Development Environment, Amazon Elastic Compute Cloud, Cloud Hosting, Cloud Infrastructure, Program Development, Python Programming

    4.2
    Rating, 4.2 out of 5 stars
    ·
    14 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Preview
    Preview
    N

    Northeastern University

    Engaging in Strategic Management in Healthcare Organizations

    Skills you'll gain: Strategic Decision-Making, Strategic Planning, Decision Making, Strategic Thinking, Strategic Leadership, Organizational Strategy, Corporate Strategy, Business Strategy, Plan Execution, Organizational Structure, Performance Management, Health Care Administration, Business Management, Strategic Partnership, Health Administration, Leadership, Organizational Development, Mergers & Acquisitions, Analysis, Competitive Analysis

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer service courses

  • Building Products at Global Scale: Advancing Women in Tech
  • Analyze Sales Performance Using Microsoft Power BI: EDUCBA
  • Build Serverless Applications: Microsoft
  • Power BI Developer: Edureka
  • AI Empowerment for Small Businesses: University of Maryland, College Park
  • 開始使用 Google Kubernetes Engine: Google Cloud
  • Ajax Basics: Board Infinity
  • Envejecimiento y Derechos Humanos: Universidad Nacional Autónoma de México
  • Azure Monitoring and Analytics Fundamentals: Microsoft
  • How to Build a BI Dashboard Using Google Looker Studio and BigQuery: Google Cloud

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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