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Results for "help desk support"


  • Y

    Yonsei University

    Hands-on Text Mining and Analytics

    Skills you'll gain: Text Mining, Data Mining, Unstructured Data, Data Preprocessing, Data Processing, Natural Language Processing, Classification Algorithms, Analytics, Java, Unsupervised Learning, Feature Engineering, Machine Learning Methods, Supervised Learning

    ★ 3.9 (40) · Intermediate · Course · 1 - 3 Months

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals - 繁體中文

    Skills you'll gain: Record Keeping, Google Cloud Platform, Product Support, Service Level, Records Management, Help Desk Support, Personally Identifiable Information, Technical Support, End User Training and Support, Issue Tracking, Identity and Access Management, Problem Management, Technical Communication

    Beginner · Course · 1 - 4 Weeks

  • R

    Rutgers the State University of New Jersey

    AI Concepts and Strategy

    Skills you'll gain: Generative Model Architectures, Generative AI, Artificial Intelligence, AI literacy, Data Ethics, Responsible AI, Large Language Modeling, Strategic Thinking, Risk Management, Informatics

    ★ 4.6 (19) · Beginner · Course · 1 - 4 Weeks

  • I

    IBM

    AI Workflow: Feature Engineering and Bias Detection

    Skills you'll gain: Feature Engineering, Data Ethics, Unsupervised Learning, Dimensionality Reduction, Responsible AI, Text Mining, Data Preprocessing, Data Transformation, Anomaly Detection, Exploratory Data Analysis, Machine Learning, Scikit Learn (Machine Learning Library), Natural Language Processing, Data Science, Quality Assurance, Data Pipelines, Machine Learning Algorithms, Classification Algorithms, Design Thinking, Python Programming

    ★ 4.4 (82) · Advanced · Course · 1 - 4 Weeks

  • U

    University of Michigan

    Feedback Loops: Feedback Fundamentals

    Skills you'll gain: Constructive Feedback, Decision Making, Recognizing Others, Peer Review, Personal Development, Self-Awareness, Growth Mindedness, Editing, Scheduling, Leadership, Creativity, Communication, People Management

    ★ 4.6 (70) · Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Visio for Professionals: Diagrams & Flowchart Design

    Skills you'll gain: Microsoft Visio, Process Flow Diagrams, Diagram Design, Collaborative Software, Process Design, Process Modeling, Data Visualization, Process Mapping, Workflow Management, Business Workflow Analysis, Business Process Automation, Graphic and Visual Design Software, Process Analysis, Organizational Structure, Graphic and Visual Design, Collaboration, Data Integration

    Intermediate · Course · 1 - 4 Weeks

  • U

    University of Maryland, College Park

    Cybersecurity Capstone Project

    Skills you'll gain: Application Security, Secure Coding, Security Engineering, Vulnerability Assessments, Security Software, Security Testing, Cybersecurity, Collaborative Software, Cyber Security Assessment, Penetration Testing

    ★ 4.3 (158) · Intermediate · Course · 1 - 4 Weeks

  • M

    Microsoft

    Copilot for Advanced Collaboration in Teams and Outlook

    Skills you'll gain: Microsoft Copilot, Microsoft Outlook, Microsoft Teams, Microsoft 365, Email Automation, Collaborative Software, Productivity Software, Calendar Management, Meeting Facilitation, Project Coordination, Setting Appointments, Proposal Writing, Microsoft Word, Business Writing, Business Correspondence, Proposal Development

    Beginner · Course · 1 - 3 Months

  • V

    Vanderbilt University

    AI Agents with Model Context Protocol

    Skills you'll gain: Model Context Protocol, Token Optimization, AI Workflows, Generative AI Agents, Agentic Workflows, AI Orchestration, Agentic systems, Tool Calling, Context Engineering, Artificial Intelligence and Machine Learning (AI/ML), AI Security, AI Enablement, Prompt Patterns, Prompt Engineering, ChatGPT, AI Personalization, AI Product Strategy, Anthropic Claude, Multimodal Prompts, Generative AI

    ★ 4.6 (10) · Beginner · Course · 1 - 3 Months

  • U

    University of Colorado Boulder

    Field Safety Training: Changing the Culture of Fieldwork

    Skills you'll gain: Diversity Training, Intercultural Competence, Workplace inclusivity, Disabilities, Diversity Equity and Inclusion Initiatives, Emergency Response, Professionalism, Communication Strategies, Behavior Management, De-escalation Techniques, Positive Behavior Support

    Beginner · Course · 1 - 3 Months

  • U

    University of California, Irvine

    Salesforce Integration

    Skills you'll gain: Salesforce, Data Quality, Data Modeling, Business Process Automation, Business Process Management, Data Management, Business Process, User Accounts, Dashboard, Automation, Identity and Access Management, Business Reporting, Report Writing, Data Security, Role-Based Access Control (RBAC), Cloud Computing

    ★ 4 (24) · Beginner · Course · 1 - 4 Weeks

  • U

    University of London

    Explore Management Concepts through Metaphor and Music

    Skills you'll gain: Leadership Studies, Leadership and Management, Organizational Structure, Business Leadership, Organizational Leadership, Performing Arts, Music, Drive Engagement, Motivational Skills, Business Management, Storytelling, Oral Expression, Leadership, People Management, Productivity, Musical Composition, Workforce Management, Writing and Editing, Organizational Development, Employee Engagement

    ★ 4.8 (14) · Beginner · Course · 1 - 4 Weeks

1…235236237…632

In summary, here are 10 of our most popular help desk support courses

  • Hands-on Text Mining and Analytics: Yonsei University
  • Google Cloud Customer Care Fundamentals - 繁體中文: Google Cloud
  • AI Concepts and Strategy: Rutgers the State University of New Jersey
  • AI Workflow: Feature Engineering and Bias Detection: IBM
  • Feedback Loops: Feedback Fundamentals : University of Michigan
  • Visio for Professionals: Diagrams & Flowchart Design: Coursera
  • Cybersecurity Capstone Project: University of Maryland, College Park
  • Copilot for Advanced Collaboration in Teams and Outlook: Microsoft
  • AI Agents with Model Context Protocol: Vanderbilt University
  • Field Safety Training: Changing the Culture of Fieldwork: University of Colorado Boulder

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