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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Popular Customer Service Courses and Certifications


  • M

    Microsoft

    Microsoft Power BI Developer and Architect

    Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Data Modeling, Interactive Data Visualization, Azure Synapse Analytics, Database Design, Enterprise Architecture, Business Reporting, Microsoft Azure, Business Intelligence, Enterprise Security, Data Lakes, Data Governance, Solution Architecture, Data Management, Performance Analysis, Analytics, Governance, Regulation and Legal Compliance, Automation

    ★ 3.5 (8) · Intermediate · Professional Certificate · 3 - 6 Months

    Category: Hot New Release
    Hot New Release
  • G

    Google Cloud

    Como criar data lakes e data warehouses no Google Cloud

    Skills you'll gain: Data Lakes, Google Cloud Platform, Cloud Engineering, Data Warehousing, Data Governance, Data Architecture, Metadata Management, Operational Data Store, Data Pipelines, Cloud Storage, Advanced Analytics, Data Integration, Operational Databases, Data Access, Applied Machine Learning, Data Security

    ★ 4.8 (23) · Intermediate · Course · 1 - 3 Months

  • F

    Fundação Instituto de Administração

    Principais Elementos do Sucesso do Cliente

    Skills you'll gain: Customer Success Management, Customer Service, Customer Relationship Building, Customer Analysis, Customer Retention, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management, Customer Insights, Target Audience, Organizational Structure, Key Performance Indicators (KPIs), Business Metrics, Organizational Change, Value Propositions, Drive Engagement

    ★ 4.8 (20) · Beginner · Course · 1 - 4 Weeks

  • W

    Whizlabs

    Infrastructure Automation with Terraform

    Skills you'll gain: Terraform, Infrastructure as Code (IaC), Cloud Infrastructure, Google Cloud Platform, IT Automation, Cloud Deployment, Cloud Management, Amazon Web Services, Cloud Platforms, Microsoft Azure, Dependency Analysis

    ★ 4.2 (12) · Mixed · Course · 1 - 3 Months

  • I

    Illinois Tech

    Cloud: Platform as a Service - Master's

    Skills you'll gain: Platform As A Service (PaaS), Containerization, Serverless Computing, Cloud Platforms, Docker (Software), Cloud Services, Cloud Management, Cloud Computing Architecture, Cloud Computing, Cloud Hosting, Information Management, Cloud Infrastructure, Cloud Security, Cloud Development, Cloud Deployment, Applied Machine Learning, Application Deployment, Model Deployment, DevOps, Amazon Web Services

    ★ 4.8 (6) · Intermediate · Course · 1 - 3 Months

  • U

    University of Maryland, College Park

    Online Advertising & Social Media

    Skills you'll gain: Online Advertising, Data Visualization, Digital Advertising, Advertising, Analytics, Big Data, Paid media, Social Media Strategy, Social Media, Data Ethics, Marketing, Digital Media Strategy, Social Media Marketing, Data-Driven Decision-Making, Business Analytics, Social Media Analytics, Business Transformation, Social Media Campaigns, Return On Investment, Descriptive Analytics

    ★ 4.7 (7) · Beginner · Course · 1 - 4 Weeks

  • A

    Airbus Beyond

    Demand Forecasting and Inventory Management

    Skills you'll gain: Order Management, Supply Chain Planning, Inventory Management, Demand Planning, Order Fulfillment, Supply Chain, Inventory Control Systems, Materials Management, Order Delivery, Inventory Control, Production Planning, Supply Management, Production Schedule, Material Requirements Planning, Production Management, Risk Mitigation, Supply And Demand, Billing & Invoicing, Invoicing, Change Management

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Data Engineering: Pipelines, ETL, Hadoop

    Skills you'll gain: Data Pipelines, Apache Hadoop, Extract, Transform, Load, Dataflow, Data Transformation, Apache Hive, Data Strategy, Data-Driven Decision-Making, Big Data, Data Warehousing, Data Architecture, Apache Spark, Data Integration, Data Processing, Data Capture, Data Import/Export, Data Collection, Data Management, Data Analysis, Scalability

    ★ 4.7 (12) · Intermediate · Course · 1 - 4 Weeks

  • T

    Tencent Cloud

    Tencent Cloud Solutions Architect Professional

    Skills you'll gain: Cloud Computing Architecture, Hybrid Cloud Computing, Cloud-Native Computing, Cloud Computing, Cloud Platforms, Cloud Solutions, Serverless Computing, Solution Architecture, Private Cloud, Cloud Infrastructure, Cloud Services, Data Migration, Software Architecture, Big Data, Cloud Security, Infrastructure Architecture, Systems Architecture, Security Management, Microservices, DevOps

    ★ 4.4 (14) · Advanced · Course · 3 - 6 Months

  • C

    Coursera

    Create a Business proposal with Visme for businesses

    Skills you'll gain: Proposal Writing, Business Writing, Proposal Development, Sales Presentations, Presentations, Value Propositions, Data Visualization, Company, Product, and Service Knowledge, Business Strategy, Entrepreneurship

    ★ 3.6 (11) · Beginner · Guided Project · Less Than 2 Hours

  • W

    Whizlabs

    Power BI: Data Analytics and Data Preparation

    Skills you'll gain: Data Transformation, Power BI, Data-Driven Decision-Making, Data Processing, Data Integration, Data Cleansing, Data Manipulation, Data Preprocessing, Data Modeling, Data Visualization Software, Data Analysis, Pivot Tables And Charts, Analytics

    ★ 4.2 (13) · Intermediate · Course · 1 - 4 Weeks

  • E

    EDUCBA

    Predictive Analytics: Apply, Analyze & Interpret

    Skills you'll gain: Regression Analysis, Predictive Modeling, Statistical Hypothesis Testing, Statistical Analysis, Correlation Analysis, Analytics, Data Analysis Software, Predictive Analytics, Data Analysis, Minitab, Statistical Methods, Statistical Software, Statistical Modeling, Advanced Analytics, Forecasting, Business Analytics, Analysis, Quantitative Research, Statistics, Probability & Statistics

    ★ 5 (10) · Mixed · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer service courses

  • Microsoft Power BI Developer and Architect: Microsoft
  • Como criar data lakes e data warehouses no Google Cloud: Google Cloud
  • Principais Elementos do Sucesso do Cliente: Fundação Instituto de Administração
  • Infrastructure Automation with Terraform: Whizlabs
  • Cloud: Platform as a Service - Master's: Illinois Tech
  • Online Advertising & Social Media: University of Maryland, College Park
  • Demand Forecasting and Inventory Management: Airbus Beyond
  • Data Engineering: Pipelines, ETL, Hadoop: Coursera
  • Tencent Cloud Solutions Architect Professional: Tencent Cloud
  • Create a Business proposal with Visme for businesses: Coursera

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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