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  • Customer Experience Improvement

Results for "customer experience improvement"


  • Status: Preview
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    N

    Northeastern University

    Introduction to Service Innovation and Management

    Skills you'll gain: Process Improvement, Data-Driven Decision-Making, Process Improvement and Optimization, Service Improvement, Performance Improvement, Business Process Reengineering, Service Design, Health Systems, Culture Transformation, Process Design, Business Process Improvement, Patient Flow, Process Management, Healthcare Industry Knowledge, Operations Management, Organizational Change, Organizational Effectiveness, Organizational Strategy, Health Care, Customer experience improvement

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    K

    Knowledge Accelerators

    The ABC's of GDPR: Protecting Privacy in an Online World

    Skills you'll gain: General Data Protection Regulation (GDPR), Information Privacy, Personally Identifiable Information, Regulatory Compliance, Law, Regulation, and Compliance, Compliance Training, Compliance Management, Legal Risk, Regulation and Legal Compliance, Data Ethics, Data Governance, Data Security, Data Management, Data Integrity, Data Processing, Accountability

    4.9
    Rating, 4.9 out of 5 stars
    ·
    75 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    G

    Google

    Google UX Design (DE)

    Skills you'll gain: User Experience Design, Responsive Web Design, Storyboarding, Adobe XD, Information Architecture, User Experience, UI/UX Research, Web Design, Usability Testing, Design Reviews, Cross Platform Development, User Interface and User Experience (UI/UX) Design, Figma (Design Software), Graphic and Visual Design, Persona (User Experience), User Centered Design, Prototyping, Wireframing, User Research, Design Research

    4.4
    Rating, 4.4 out of 5 stars
    ·
    58 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    X

    Xbox

    Product Design and UX/UI Fundamentals

    Skills you'll gain: User Story, User Interface (UI), User Interface and User Experience (UI/UX) Design, User Interface (UI) Design, Usability, Design Thinking, User Experience Design, Mockups, Usability Testing, Wireframing, User Experience, UI/UX Research, User Centered Design, User Feedback, Design, Human Centered Design, Prototyping, Figma (Design Software)

    4.7
    Rating, 4.7 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Building Intelligent Troubleshooting Agents

    Skills you'll gain: Fine-tuning, Large Language Modeling, Natural Language Processing, LLM Application, Generative AI Agents, Agentic Workflows, Decision Intelligence, Test Case, Agentic systems, User Interface (UI), Performance Testing, Model Training, Applied Machine Learning, Artificial Intelligence, Model Optimization, Machine Learning Algorithms, Classification Algorithms, Decision Support Systems, Model Evaluation

    4.3
    Rating, 4.3 out of 5 stars
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    18 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    S

    Siemens

    Intro to Siemens NX: Engineering Essentials and Part Design

    Skills you'll gain: 3D Modeling, Computer-Aided Design, Drafting and Engineering Design, 3D Assets, Mechanical Design, Simulation and Simulation Software, Design Software, Engineering Software, Manufacturing Processes, Engineering Analysis

    4.4
    Rating, 4.4 out of 5 stars
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    73 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Saïd Business School, University of Oxford

    AI Fundamentals in Financial Services

    Skills you'll gain: Machine Learning Methods, Financial Services, Artificial Intelligence, Responsible AI, FinTech, Financial Data, Decision Intelligence, Financial Regulation, Banking, Fraud detection, Machine Learning, Unsupervised Learning, Data Ethics, Natural Language Processing, AI Personalization, Deep Learning, Credit Risk, Reinforcement Learning, Algorithms, Data Management

    4.8
    Rating, 4.8 out of 5 stars
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    74 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Business-to-Consumer (B2C) Sales Strategies and Techniques

    Skills you'll gain: Product Knowledge, Selling Techniques, Target Audience, Customer Relationship Building, Oral Expression, General Sales Practices, Sales Prospecting, Verbal Communication Skills, Closing (Sales), Business-To-Consumer, Target Market, Sales, Communication, Sales Strategy, Customer Engagement, Brand Loyalty, Rapport Building, Customer Retention, Persona Development

    4.7
    Rating, 4.7 out of 5 stars
    ·
    20 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    User Interface Design: Principles, Prototyping, Practices

    Skills you'll gain: User Interface (UI), Prototyping, User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, User Research, Interactive Design, Design Software, Design Strategies, Design, User Experience, User Centered Design, User Experience Design, Visual Design, Graphic and Visual Design Software, Figma (Design Software), Graphic and Visual Design, Design Elements And Principles

    4.8
    Rating, 4.8 out of 5 stars
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    42 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    MathWorks

    Data Processing and Feature Engineering with MATLAB

    Skills you'll gain: Feature Engineering, Dimensionality Reduction, Data Integration, Data Preprocessing, Exploratory Data Analysis, Data Visualization, Plot (Graphics), Data Compilation, Matlab, Scientific Visualization, Data Processing, Data Cleansing, Data Wrangling, Data Manipulation, Histogram, Data Transformation, Data Science, Text Mining, Predictive Modeling, Unstructured Data

    4.7
    Rating, 4.7 out of 5 stars
    ·
    351 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    D

    Dartmouth College

    Question Reality! Science, philosophy, a search for meaning

    Skills you'll gain: Computational Logic, Scientific Methods, Theoretical Computer Science, Logical Reasoning, Science and Research, Physics, Experimentation, Laboratory Experience, Physical Science, Artificial Intelligence, Simulations, Computer Science, AI literacy, Psychology, Liberal Arts, General Science and Research, Ancient History, Vibrations, Mechanics, Chemistry

    4.7
    Rating, 4.7 out of 5 stars
    ·
    40 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Leveraging AI for Enhanced Content Creation

    Skills you'll gain: Generative AI, AI powered creativity, Advertising, Advertising Campaigns, Content Creation, ChatGPT, AI Enablement, Large Language Modeling, Responsible AI, Video Editing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    139 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer experience improvement courses

  • Introduction to Service Innovation and Management: Northeastern University
  • The ABC's of GDPR: Protecting Privacy in an Online World : Knowledge Accelerators
  • Google UX Design (DE): Google
  • Product Design and UX/UI Fundamentals: Xbox
  • Building Intelligent Troubleshooting Agents: Microsoft
  • Intro to Siemens NX: Engineering Essentials and Part Design: Siemens
  • AI Fundamentals in Financial Services: Saïd Business School, University of Oxford
  • Business-to-Consumer (B2C) Sales Strategies and Techniques: Coursera
  • User Interface Design: Principles, Prototyping, Practices: Coursera
  • Data Processing and Feature Engineering with MATLAB: MathWorks

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