Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Arizona State University
Skills you'll gain: Innovation, Ideation, Creativity, Customer experience improvement, New Product Development, Product Development, Research and Design, Service Design, Process Development, Brand Management, Brand Strategy, Sustainable Business, Process Improvement, Branding, Business Strategies, Business Modeling, Design, Corporate Sustainability
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, No-Code Development, Process Design, Business Process Automation, Application Development, Application Design, Automation, Business Process, Driving engagement, Data Integration, Data Access, User Interface (UI), Data Modeling
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Information Technology, Computer Hardware, Cloud Computing, Network Troubleshooting, Software Installation, Technical Support and Services, Help Desk Support, Cybersecurity, Cloud Infrastructure, Cyber Attacks, Information Technology Operations, Hardware Troubleshooting, Data Storage, General Networking, Database Software, Operating Systems, Package and Software Management, Computer Security Awareness Training, Peripheral Devices, Project Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Behavior-Driven Development, DevSecOps, Test Driven Development (TDD), Kanban Principles, Continuous Integration, Agile Software Development, Lean Methodologies, DevOps, Agile Methodology, Scrum (Software Development), Software Development Methodologies, Lean Manufacturing, Development Testing, Continuous Deployment, Unit Testing, Continuous Delivery, Application Security, CI/CD, Integration Testing, Software Development
Beginner · Course · 1 - 4 Weeks

Commonwealth Education Trust
Skills you'll gain: Student Engagement, Teaching, Education and Training, Pedagogy, Formal Learning, Human Learning, Working With Children, Child Development, Instructional Strategies, Childhood Education and Development, Learning Theory, Collaboration, Cultural Diversity, Substance Abuse
Mixed · Course · 1 - 3 Months

Commonwealth Education Trust
Skills you'll gain: Constructive Feedback, Pedagogy, Teaching, Instructing, Education and Training, Curriculum Planning, Student-Centred Learning, Student Engagement, Instructional and Curriculum Design, Quality Assessment, Peer Review, Statistical Reporting, Performance Reporting, Reliability, Cultural Diversity
Mixed · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Virtual Networking, Cloud Infrastructure, Network Architecture, Computer Networking, Network Infrastructure, Cloud Computing Architecture, General Networking, Software-Defined Networking, Network Planning And Design, Cloud Computing, Virtualization, Network Routing, TCP/IP, Wide Area Networks, Data Centers, Network Performance Management, Network Switches, Virtual Machines, Virtualization and Virtual Machines, Python Programming
Mixed · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: C# (Programming Language), ASP.NET, .NET Framework, Object Oriented Programming (OOP), Object Oriented Design, Application Frameworks, Web Applications, Programming Principles, Web Development, Event-Driven Programming
Intermediate · Course · 1 - 4 Weeks

New York University
Skills you'll gain: Supervised Learning, Machine Learning Methods, Dimensionality Reduction, Unsupervised Learning, Applied Machine Learning, Machine Learning Algorithms, Decision Tree Learning, Machine Learning, Machine Learning Software, Financial Trading, Financial Market, Reinforcement Learning, Scikit Learn (Machine Learning Library), Financial Services, Market Data, Correlation Analysis, Exploratory Data Analysis, Portfolio Management, Python Programming, Artificial Neural Networks
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Process Analysis, Business Analysis, Risk Analysis, Business Systems Analysis, Business Process, Business Modeling, Business Process Improvement, Business Analysis Tools, Business Requirements, Business Strategies, Strategic Planning, Business Process Modeling, Systems Analysis, Competitive Analysis, Business Strategy, Risk Mitigation, Analysis, Organizational Strategy, Case Studies, Project Risk Management
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Verification And Validation, Health Systems, Systems Engineering, Engineering Design Process, Health Care, Systems Integration, Requirements Analysis, Enterprise Architecture, Conceptual Design
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Azure Active Directory, Active Directory, Microsoft Azure, Multi-Factor Authentication, Authentications, User Accounts, Role-Based Access Control (RBAC), Authorization (Computing), Identity and Access Management, User Provisioning, Cloud Security, Single Sign-On (SSO), Hybrid Cloud Computing, Self Service Technologies
Intermediate · Course · 1 - 4 Weeks