IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Pennsylvania
Skills you'll gain: Financial Statements, Financial Statement Analysis, Return On Investment, Accrual Accounting, Financial Accounting, Capital Budgeting, Financial Reporting, Accruals, Accounting, Finance, Inventory Accounting, Financial Analysis, Balance Sheet, Financial Acumen, Portfolio Management, Income Statement, Financial Forecasting, Equities, Generally Accepted Accounting Principles (GAAP), Corporate Finance
Beginner · Specialization · 3 - 6 Months

Multiple educators
Skills you'll gain: Incident Response, Email Security, Digital Forensics, Network Security, Computer Security Incident Management, Cloud Computing Architecture, Incident Management, Business Continuity Planning, Penetration Testing, Cloud Services, Business Continuity, Security Controls, System Configuration, Generative AI, Data Storage, Peripheral Devices, Cybersecurity, Application Security, Information Technology, Cryptography
Beginner · Professional Certificate · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Prompt Engineering, Responsible AI, Generative AI, Large Language Modeling, AI literacy, Data Ethics, AI Enablement, LLM Application, AI Product Strategy, Artificial Intelligence, Retrieval-Augmented Generation, Business Process Automation, Automation, Cloud Applications
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Copilot, Microsoft Power Platform, Prompt Engineering, Microsoft Power Automate/Flow, Power BI, Microsoft 365, Multimedia, Microsoft PowerPoint, Dashboard, Microsoft Word, Microsoft Excel, Spreadsheet Software, No-Code Development, Power Platform Architecture & Technical Design, Data Visualization, Collaborative Software, Microsoft Office, Data Integration, Presentations, Data Analysis
Beginner · Specialization · 3 - 6 Months

Peking University
Skills you'll gain: Language Learning, Vocabulary, Oral Expression, Oral Comprehension, Virtual Reality, Grammar, Communication
Mixed · Course · 1 - 3 Months

Skills you'll gain: Data Ethics, File Management, Data Security, Google Sheets, Databases, Data Access, Data Storage, Data Quality, Data Management, Data Collection, Relational Databases, SQL, Data Import/Export, Metadata Management, Unstructured Data
Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Prompt Engineering, ChatGPT, Retrieval-Augmented Generation, Prompt Patterns, Generative AI Agents, Legal Technology, Generative AI, LLM Application, AI literacy, OpenAI, OpenAI API, Expense Management, AI Personalization, AI Enablement, AI powered creativity, Artificial Intelligence, Expense Reports, Large Language Modeling, Data Ethics, Responsible AI
Beginner · Specialization · 1 - 3 Months

University of Michigan
Skills you'll gain: Contract Negotiation, Negotiation, Price Negotiation, Mediation, Arbitration, Intercultural Competence, Conflict Management, Cultural Sensitivity, Influencing, Business Ethics, Decision Making, Ethical Standards And Conduct, Planning, Constructive Feedback, Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Application Performance Management, Distributed Denial-Of-Service (DDoS) Attacks, Google Cloud Platform, Kubernetes, Cloud Infrastructure, Identity and Access Management, Data Loss Prevention, Load Balancing, Prompt Engineering, Network Monitoring, Prompt Engineering Tools, Cloud Security, Containerization, Virtual Networking, Network Architecture, Infrastructure As A Service (IaaS), Network Routing, DevSecOps, Virtual Private Networks (VPN), Dashboard Creation
Build toward a degree
Intermediate · Professional Certificate · 3 - 6 Months

Google Cloud
Skills you'll gain: Cloud Infrastructure, Identity and Access Management, Google Cloud Platform, Prompt Engineering, Application Deployment, Cloud Storage, Kubernetes, Infrastructure As A Service (IaaS), Prompt Engineering Tools, Containerization, Cloud Deployment, Cloud Computing, Cloud Solutions, Prompt Patterns, CI/CD, Cloud-Native Computing, Terraform, Cloud Applications, Cloud Platforms, Cloud Computing Architecture
Intermediate · Specialization · 3 - 6 Months

University of Virginia
Skills you'll gain: Design Thinking, Digital Transformation, Creative Problem-Solving, New Product Development, Ideation, Business Transformation, Product Management, IT Management, Product Development, Technology Strategies, Agile Product Development, Innovation, Creativity, Strategic Thinking, Information Technology Architecture, Thought Leadership, Business Strategy, Leadership and Management, Marketing, Storytelling
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: React.js, Jest (JavaScript Testing Framework), Front-End Web Development, Unit Testing, UI Components, Web Development Tools, Code Reusability, Test Script Development, Event-Driven Programming, Javascript, Application Programming Interface (API), Development Testing, Data Sharing
Intermediate · Course · 1 - 3 Months