Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.
Skills you'll gain: Incident Response, Computer Security Incident Management, Operational Risk, Case Studies, Security Management, Risk Management, Risk Mitigation, Intellectual Property, Crisis Management, Cybersecurity, Manufacturing Operations, Security Controls, Security Strategy, Cyber Security Strategy, Cyber Attacks, Cyber Engineering, Continuous Monitoring, Compliance Reporting, Governance, Design
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Disaster Recovery, Business Continuity, Site Reliability Engineering, Capacity Planning, Hybrid Cloud Computing, Google Cloud Platform, Kubernetes, Cloud Computing Architecture, System Monitoring, Cloud Computing, Scalability, Infrastructure as Code (IaC), YAML, Incident Response, Load Balancing, Cloud Security
Advanced · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Customer Analysis, Campaign Management, Digital Advertising
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Role-Based Access Control (RBAC), Application Performance Management, System Monitoring, Performance Tuning, Devops Tools, Site Reliability Engineering, Continuous Monitoring, Application Deployment, Transact-SQL, Transaction Processing, Enterprise Application Management, Incident Management, Anomaly Detection, Microservices, Performance Analysis, Containerization, Email Automation, Real Time Data, Analysis, Health Policy
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Infrastructure as Code (IaC), Istio, Terraform, Kubernetes, Cloud-Native Computing, Serverless Computing, Microservices, DevOps, Amazon Web Services, API Gateway, Scalability, CI/CD, Application Deployment, Cloud Deployment, Restful API, Containerization, Amazon DynamoDB, Prometheus (Software), Cloud Applications, Redis
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Microsoft Azure, Cloud Services, Virtualization, Cloud Computing, Virtual Machines, Cloud Storage, Cloud Infrastructure, Public Cloud, Virtual Networking, Scalability
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Maintainability, Code Review, Test Driven Development (TDD), API Testing, LLM Application, API Design, Microsoft Visual Studio, Software Engineering, Engineering Software, Software Technical Review, Program Development, Application Lifecycle Management, Unit Testing, Microservices, Peer Review, Quality Assessment
Intermediate · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Generative AI Agents, Email Automation, Vibe coding, Agentic Workflows, Agentic systems, AI Workflows, AI Orchestration, Sales Process, Marketing Automation, HubSpot CRM, Sales Enablement, Sales Pipelines, Software As A Service, Sales Development, Lead Generation, Business Development, Prompt Engineering, New Business Development, Application Deployment, Campaign Management
Mixed · Course · 1 - 3 Months

Cisco Learning and Certifications
Skills you'll gain: Session Initiation Protocols, System Configuration, Collaborative Software, Configuration Management, Network Administration, Telecommunications, Communication Systems, Systems Integration, Scalability, Digital Communications
Beginner · Course · 1 - 3 Months

Creo Incubator
Skills you'll gain: Go To Market Strategy, Growth Strategies, Value Propositions, Competitive Analysis, Product Development, Market Analysis, Customer Analysis, User Experience, Marketing Strategies, Target Market, Product Marketing, Data-Driven Decision-Making, Market Opportunities, Business Strategy, Marketing Channel, Cost Estimation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Wide Area Networks, Data Centers, Virtual Machines, Network Administration, Virtualization, Network Architecture, Virtual Private Networks (VPN), Wireless Networks, Computer Networking, Network Monitoring, Network Troubleshooting, Software-Defined Networking, Intrusion Detection and Prevention, Network Security, Cloud Computing, Distributed Denial-Of-Service (DDoS) Attacks, Key Management, Internet Of Things, Disaster Recovery
Advanced · Course · 1 - 3 Months

Skills you'll gain: System Monitoring, Application Performance Management, DevOps, CI/CD, Cloud Management, Transaction Processing, Continuous Monitoring, Multi-Cloud, Hybrid Cloud Computing, Role-Based Access Control (RBAC), Dependency Analysis, Real Time Data
Intermediate · Course · 1 - 4 Weeks