Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Indian Institute of Technology Guwahati
Skills you'll gain: User Interface and User Experience (UI/UX) Design, User Interface (UI), Information Architecture, User Experience Design, Interaction Design, User Flows, Persona (User Experience), User Centered Design, User Interface (UI) Design, Wireframing, User Research, Ideation
Beginner · Course · 1 - 3 Months

Georgia Institute of Technology
Skills you'll gain: User Experience Design, Prototyping, User Experience, User Centered Design, User Interface and User Experience (UI/UX) Design, Usability, Requirements Analysis, UI/UX Research, Requirements Elicitation, User Interface (UI), Design Research, Interaction Design, User Interface (UI) Design, Usability Testing, User Research
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Integration, Microsoft Azure, Authorization (Computing), Azure Active Directory, Event-Driven Programming, Cloud Infrastructure, Authentications, Data Storage Technologies, Cloud Storage, Disaster Recovery, Data Architecture, Cloud Computing Architecture, Database Design, Cloud Security, IT Security Architecture, Role-Based Access Control (RBAC), Application Design, Application Programming Interface (API), Application Deployment, Identity and Access Management
Intermediate · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Design Thinking, Business Transformation, Business Process, Human Centered Design, Service Design, Process Management, Business Solutions, Innovation, Creative Problem-Solving, Ideation, Creativity, Overcoming Obstacles, User Research, Organizational Change, User Feedback, Empathy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: User Experience Design, User Experience, User Interface and User Experience (UI/UX) Design, Cross Platform Development, Experience Design, User Centered Design, UI/UX Research, Responsive Web Design, Human Centered Design, Web Design, Web Presence, Usability, Design Research, Design Thinking, Design Strategies, Usability Testing, Prototyping, Generative AI, Ideation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Legal Technology, Legal Writing, Design Thinking, Client Services, Design, User Experience Design, Human Centered Design, Graphic and Visual Design, AI literacy, Cross-Functional Collaboration
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Packaging and Labeling, Sustainable Design, Sustainable Business, Sustainable Technologies, Sustainable Development, Environmental Laws, Waste Minimization, Sustainable Engineering, Environmental Regulations, Corporate Sustainability, Sustainable Systems, Logistics, Environmental Issue, Design, Consumer Behaviour, Innovation, Materials science
Build toward a degree
Intermediate · Course · 1 - 3 Months
University of Minnesota
Skills you'll gain: User Interface (UI) Design, User Interface (UI), User Interface and User Experience (UI/UX) Design, Usability, Human Computer Interaction, User Experience Design, Design, Design Thinking, Design Strategies, Interaction Design
Beginner · Course · 1 - 4 Weeks

University of Cambridge
Skills you'll gain: User Experience Design, Storytelling, Oral Expression, Design, User Centered Design, Design Thinking, Human Centered Design, Visual Design, Design Research, Design Elements And Principles, Design Strategies, Design Software, Creativity, Creative Thinking
Beginner · Course · 1 - 3 Months

Skills you'll gain: Persona (User Experience), User Interface (UI), Prompt Engineering, Interaction Design, Usability, User Experience Design, Responsible AI, Human Centered Design, Human Computer Interaction, Design Research, User Flows, Usability Testing, Context Management, Multimodal Prompts, User Research, Prototyping, Technical Communication, User Requirements Documents, Data Ethics, Natural Language Processing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Digital Transformation, New Product Development, Innovation, Design Thinking, Customer experience improvement, Web Content Accessibility Guidelines, Product Strategy, User Experience, Product Development, Customer experience strategy (CX), Journey Mapping, Customer Engagement, Emerging Technologies
Beginner · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Product Development, New Product Development, Wireframing, Product Design, User Experience Design, Prototyping, Persona (User Experience), Design Thinking, Experience Design, Conceptual Design, Agile Product Development, Product Testing, Project Management, Product Lifecycle Management, Product Management, Service Design, Agile Methodology
Beginner · Course · 1 - 3 Months