IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Decision Making, Strategic Decision-Making, Solution Selling, Decision Intelligence, Sales, Data-Driven Decision-Making, Decision Support Systems, Complex Problem Solving, Cost Benefit Analysis, Decision Tree Learning, Negotiation, Prioritization, Return On Investment
Intermediate · Course · 1 - 4 Weeks

Scrimba
Skills you'll gain: Prompt Engineering, Responsive Web Design, Node.JS, Command-Line Interface, TypeScript, Unit Testing, SQL, HTML and CSS, Web Content Accessibility Guidelines, Typography, Cascading Style Sheets (CSS), React.js, User Interface and User Experience (UI/UX) Design, Hypertext Markup Language (HTML), JavaScript Frameworks, JSON, Generative AI, Database Design, UI Components, Web Development
★ 4.6 (882) · Beginner · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: User Accounts, Identity and Access Management, Auditing, Data Security, Group Policy, Data Access, Audit Planning, System Configuration, Security Awareness, Document Management, Collaborative Software, System Monitoring, Marketing
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: File I/O, Data Import/Export, Python Programming, File Management, Functional Design, Programming Principles, Data Structures
★ 4.8 (5.4K) · Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Data Storytelling, People Analytics, Data Presentation, Employee Relations, Human Resource Strategy, Human Resource Management, Performance Metric, Data Strategy, Employee Training, Dashboard, Business Metrics, Employee Engagement, Business Analysis, Employee Retention, Data Analysis, Training and Development, Compensation and Benefits, Compensation Strategy, Talent Recruitment, Mental Health
★ 4.6 (2.2K) · Beginner · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Event-Driven Programming, Interactive Data Visualization, Java, Java Programming, Object Oriented Programming (OOP), User Interface (UI), Object Oriented Design, Computer Programming, User Interface (UI) Design, Algorithms, Software Engineering, Geospatial Mapping, Programming Principles, Software Documentation
★ 4.7 (5.8K) · Intermediate · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Data Storytelling, Revenue Recognition, Data Presentation, Data Visualization, Business Workflow Analysis, Accrual Accounting, Financial Statements, Accruals, Storytelling, Cash Flows, Accounting, Financial Statement Analysis, Business Analytics, Financial Accounting, Business Analysis, Big Data, Asset Management, Analytics, Data Analysis, Intellectual Property
★ 4.7 (6.4K) · Intermediate · Specialization · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: Computational Thinking, Algorithms, Programming Principles, Program Development, Pseudocode, Problem Solving, Analytical Skills, Python Programming, Computer Systems, Data Structures, Computer Hardware, Computer Programming, Object Oriented Programming (OOP), Analysis, Computer Architecture, Debugging
★ 4.7 (1.4K) · Beginner · Course · 1 - 4 Weeks

Berklee
Skills you'll gain: Music, Musical Composition, Peer Review, Post-Production, Media Production, Writing
★ 4.8 (2.1K) · Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Collaborative Software, Management Reporting, Performance Reporting, Business Reporting, Content Performance Analysis, Audit Planning, Data Import/Export, Analysis, Data Sharing, Data-Driven Decision-Making, Trend Analysis, Stakeholder Analysis, Data Management, Data Integration, Digital Assets
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Unsupervised Learning, Exploratory Data Analysis, Feature Engineering, Dimensionality Reduction, Supervised Learning, Classification Algorithms, Regression Analysis, Scikit Learn (Machine Learning Library), Machine Learning Algorithms, Statistical Methods, Data Preprocessing, Applied Machine Learning, Model Evaluation, Statistical Inference, Predictive Modeling, Machine Learning Methods, Statistical Hypothesis Testing, Model Training, Data Processing, Machine Learning
★ 4.6 (3.4K) · Intermediate · Specialization · 3 - 6 Months

Stanford University
Skills you'll gain: Logical Reasoning, Computational Logic, Deductive Reasoning, Computational Thinking, Problem Solving, Mathematics and Mathematical Modeling, Business Logic
★ 4.4 (655) · Intermediate · Course · 1 - 3 Months