Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Microsoft
Skills you'll gain: Productivity Software, Administrative Support, Sales Process, Customer Service, AI Personalization, Customer experience improvement, Sales, Customer Relationship Building, Verbal Communication Skills, Process Mapping, Account Management, Microsoft Copilot, File Management, Personalized Service, Customer Relationship Management, Communication, Brainstorming, Communication Strategies, Process Optimization, Scheduling
Advanced · Course · 1 - 4 Weeks

Universidad Nacional Autónoma de México
Skills you'll gain: Legal Research, Legal Writing, Case Law, Curriculum Development, Teaching, Instructional Strategies, Curriculum Planning, Instructional and Curriculum Design, Lesson Planning, Pedagogy, Case Studies, Research Methodologies, Research
Beginner · Course · 1 - 3 Months

Skills you'll gain: Spring Boot, Application Development, API Testing, Java Programming, Web Development, Program Development, Application Frameworks, Software Testing, Test Case, Secure Coding, Development Environment, Model View Controller, Software Development Tools, UI Components, Data Access, Authentications, SQL, Object Oriented Programming (OOP), Data Persistence, User Interface (UI)
Intermediate · Specialization · 1 - 3 Months

Universitat Autònoma de Barcelona
Skills you'll gain: Performance Appraisal, Training Programs, Talent Recruitment, Recruitment, Training and Development, Employee Onboarding, Performance Review, Employee Training, Leadership Studies, Talent Acquisition, Workforce Development, Human Resources, Business Ethics, Human Resources Management and Planning, Conflict Management, Organizational Leadership, Organizational Development, Organizational Structure, Organizational Effectiveness, Team Leadership
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Azure DevOps Pipelines, Kubernetes, Azure DevOps, Node.JS, CI/CD, DevOps, Microsoft Azure, Devops Tools, Test Planning, Continuous Integration, Continuous Delivery, Application Lifecycle Management, Microservices, Containerization, Software Testing, Debugging, Software Development Tools, Cloud Deployment, Scripting, Version Control
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Multimedia, Content Creation, Public Speaking, Graphic Design
Beginner · Guided Project · Less Than 2 Hours

DeepLearning.AI
Skills you'll gain: LLM Application, Prompt Engineering, Penetration Testing, Vulnerability Assessments, Security Testing, Large Language Modeling, Vulnerability Management, Risking, AI Security, Application Security
Beginner · Project · Less Than 2 Hours

Meta
Skills you'll gain: Git (Version Control System), Android Jetpack, Version Control, Android Development, Android Studio, User Interface and User Experience (UI/UX) Design, Mobile Development, Application Design, User Interface (UI), UI/UX Strategy, Kotlin, Application Development, User Interface (UI) Design, UI Components, User Flows, Data Access, Information Architecture
Intermediate · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft Power Platform, No-Code Development, Application Deployment, Application Design, Application Development, Microsoft 365, Data-Driven Decision-Making, Software Design, Project Planning, Product Testing, Software Development, Software Architecture
Mixed · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Team Performance Management, Systems Thinking, Cognitive flexibility, Team Building, Knowledge Transfer, Innovation, Team Leadership, Organizational Development, Organizational Effectiveness, Organizational Structure, Adaptability, Performance Analysis, Performance Review, Creativity, Discussion Facilitation, Decision Making, Culture
Mixed · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Data Ethics, Security Awareness, Ethical Standards And Conduct, Cybersecurity, Information Systems Security, Responsible AI, digital literacy, Information Privacy, Social Impact, AI Personalization, Media and Communications, Data Security, Personally Identifiable Information, Law, Regulation, and Compliance
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Performance Measurement, Business Intelligence Software, Interactive Data Visualization, Data Presentation, Analytics, Business Reporting, Dataflow, Anomaly Detection, Machine Learning
Intermediate · Course · 1 - 4 Weeks