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  • Service Management

Results for "service management"


  • C

    Coursera

    GenAI for Customer Support

    Skills you'll gain: Prompt Engineering, Prompt Engineering Tools, Multimodal Prompts, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Customer Service, Product Support, Operational Efficiency, Automation

    3.8
    Rating, 3.8 out of 5 stars
    ·
    8 reviews

    Beginner · Course · 1 - 4 Weeks

  • F

    Fundação Instituto de Administração

    Liderança Fora da Caixa

    Skills you'll gain: Complex Problem Solving, Innovation, Team Leadership, Team Management, Strategic Leadership, Problem Solving, Conflict Management, People Development, Cognitive flexibility, Leadership Development, Leadership, Management Training And Development, Business Leadership, Team Performance Management, Organizational Leadership, Team Motivation, Open Mindset, People Management, Virtual Teams, Culture Transformation

    4.9
    Rating, 4.9 out of 5 stars
    ·
    126 reviews

    Beginner · Specialization · 3 - 6 Months

  • F

    Fundação Instituto de Administração

    Introdução ao Big Data

    Skills you'll gain: Big Data, Internet Of Things, Social Network Analysis, Text Mining, Apache Hadoop, Business Intelligence, Social Media Analytics, Unstructured Data, Analytics, Cloud Computing, Cloud Infrastructure, Data-Driven Marketing, Data Science, Fraud detection, Customer Retention, Marketing Strategies

    4.6
    Rating, 4.6 out of 5 stars
    ·
    323 reviews

    Beginner · Course · 1 - 4 Weeks

  • F

    Fred Hutchinson Cancer Center

    Researcher's Guide to Omic Data

    Skills you'll gain: Bioinformatics, Data Analysis Software, Data Processing, Data Analysis, Data Literacy, Molecular Biology, Metadata Management, Science and Research, R Programming, Spatial Data Analysis, Data Collection, Scientific Methods, Research, Cell Biology, Informatics, Biology, General Science and Research, Laboratory Techniques, Analysis, Research Methodologies

    3.6
    Rating, 3.6 out of 5 stars
    ·
    36 reviews

    Intermediate · Specialization · 3 - 6 Months

  • P

    Packt

    AI Agents with LangGraph, Semantic Kernel, and AutoGen

    Skills you'll gain: LangGraph, Generative AI Agents, AI Orchestration, LangChain, Agentic systems, AI Workflows, LLM Application, Agentic Workflows, OpenAI API, OpenAI, Large Language Modeling, Tool Calling, Retrieval-Augmented Generation, Artificial Intelligence, AI Integrations, Generative AI, Development Environment, Microsoft Azure, AI literacy, Microsoft Development Tools

    4.5
    Rating, 4.5 out of 5 stars
    ·
    197 reviews

    Intermediate · Specialization · 3 - 6 Months

  • P

    Peking University

    中级商务汉语——商务活动篇

    Skills you'll gain: Market Research, Hotels and Accommodations, Telephone Skills, Business Communication, Cultural Sensitivity, Hotel Operations, Travel Arrangements, Language Learning, Company, Product, and Service Knowledge, Hospitality, Market Intelligence, Business Correspondence, Oral Expression, Negotiation, Language Competency, Events and Conferences, Business Writing, Customer Relationship Building, Vocabulary

    4.8
    Rating, 4.8 out of 5 stars
    ·
    63 reviews

    Intermediate · Course · 1 - 3 Months

  • U

    University of Pennsylvania

    Inheritance and Data Structures in Java

    Skills you'll gain: File I/O, Java Programming, Eclipse (Software), Java, Debugging, Integrated Development Environments, Object Oriented Programming (OOP), Object Oriented Design, Data Structures, File Management, Development Environment, Programming Principles, Problem Solving

    4.6
    Rating, 4.6 out of 5 stars
    ·
    106 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of California, Irvine

    Strategies for Converting and Retaining Customers Online

    Skills you'll gain: Pay Per Click Advertising, Search Engine Marketing, Customer Retention, Digital Marketing, Paid media, Search Engine Optimization, Online Advertising, Keyword Research, Conversion Funnel Analysis, Digital Marketing Campaigns, Digital Advertising, Marketing Strategy and Techniques, Content Optimization, Marketing, Customer Acquisition Management, Customer Engagement, Lead Generation, Target Audience, Target Market

    4.7
    Rating, 4.7 out of 5 stars
    ·
    117 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Illinois Urbana-Champaign

    Financial Analysis of Scenarios and Decisions

    Skills you'll gain: Budget Management, Variance Analysis, Performance Measurement, Management Accounting, Return On Investment, Financial Data, Cost Management, Budgeting, Financial Analysis, Cost Control, Financial Acumen, Cost Accounting, Performance Metric, Operating Budget, Cost Benefit Analysis, Performance Management, Operational Performance Management, General Accounting, Data Analysis, Planning

    4.8
    Rating, 4.8 out of 5 stars
    ·
    123 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Colorado System

    Intermediate Object-Oriented Programming for Unity Games

    Skills you'll gain: Unity Engine, Video Game Development, Object Oriented Programming (OOP), Object Oriented Design, Game Design, C# (Programming Language), Code Reusability, Event-Driven Programming, File I/O, UI Components, User Interface (UI), Data Import/Export, Data Persistence, Configuration Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    331 reviews

    Intermediate · Course · 1 - 3 Months

  • D

    Deep Teaching Solutions

    Speak Freely, Think Critically: The Free Speech Balance Act

    Skills you'll gain: Mediation, Conflict Management, Interpersonal Communications, Cognitive flexibility, Public Affairs, Advocacy, Diversity Awareness, Cultural Diversity, AI literacy, Responsible AI, Media and Communications, Critical Thinking, Empathy & Emotional Intelligence, Innovation, digital literacy, Psychology

    4.9
    Rating, 4.9 out of 5 stars
    ·
    30 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Hot New Release
    Hot New Release
    M

    Microsoft

    Microsoft AI Agents: From Foundations to Applications

    Skills you'll gain: Retrieval-Augmented Generation, Responsible AI, Containerization, AI Orchestration, Scalability, Docker (Software), Agentic Workflows, Application Deployment, AI Workflows, Generative AI Agents, Prompt Patterns, LangChain, Microsoft Azure, Microservices, Artificial Intelligence, Prompt Engineering, Distributed Computing, Serverless Computing, Reinforcement Learning, Natural Language Processing

    3.4
    Rating, 3.4 out of 5 stars
    ·
    23 reviews

    Intermediate · Professional Certificate · 3 - 6 Months

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In summary, here are 10 of our most popular service management courses

  • GenAI for Customer Support: Coursera
  • Liderança Fora da Caixa: Fundação Instituto de Administração
  • Introdução ao Big Data : Fundação Instituto de Administração
  • Researcher's Guide to Omic Data: Fred Hutchinson Cancer Center
  • AI Agents with LangGraph, Semantic Kernel, and AutoGen: Packt
  • 中级商务汉语——商务活动篇: Peking University
  • Inheritance and Data Structures in Java: University of Pennsylvania
  • Strategies for Converting and Retaining Customers Online: University of California, Irvine
  • Financial Analysis of Scenarios and Decisions: University of Illinois Urbana-Champaign
  • Intermediate Object-Oriented Programming for Unity Games: University of Colorado System

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