Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

The Hong Kong University of Science and Technology
Skills you'll gain: Musical Composition, Music Theory, Music, Instrumental Music, Music History, Classical Music, World Music, Creativity
Intermediate · Course · 1 - 4 Weeks

Sciences Po
Skills you'll gain: Data Governance, Social Sciences, Digital Transformation, Economics, Policy, and Social Studies, Governance, Data Ethics, Data Sharing, digital literacy, Data-Driven Decision-Making, Big Data, Political Sciences, Personally Identifiable Information, Economics, Information Privacy, Policy Analysis, Law, Regulation, and Compliance, Algorithms, Responsible AI
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Performance Measurement, Business Intelligence Software, Interactive Data Visualization, Data Presentation, Analytics, Business Reporting, Dataflow, Anomaly Detection, Machine Learning
Intermediate · Course · 1 - 4 Weeks

American Council on Exercise
Skills you'll gain: Selling Techniques, General Sales Practices, Sales Strategy, Exercise Science, Sales, Goal Setting, Health And Wellness Coaching, Customer Retention, Sales Prospecting, Smart Goals, Nutrition and Diet, Client Services, Customer Acquisition Management, Nutrition Education, Workplace inclusivity, Motivational Interviewing, Kinesiology, Safety Assurance, Active Listening, Health Education
Beginner · Specialization · 1 - 3 Months

ESADE Business and Law School
Skills you'll gain: Succession Planning, Governance, Business Management, Organizational Structure, Systems Thinking, Relationship Management, Business Risk Management, Risk Analysis, Business Modeling, Leadership, Workforce Development, Communication
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Hypertext Markup Language (HTML), Web Development Tools, Web Content Accessibility Guidelines, HTML and CSS, Web Design and Development, Web Design, Web Development, Front-End Web Development, Semantic Web, Cascading Style Sheets (CSS), Web Presence, Web Servers
Mixed · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Supply Chain Management, Supply Chain, Supplier Risk Management, Supply Chain Planning, Supply Management, Supplier Management, Risk Management, Risk Management Framework, Risk Mitigation, Logistics, Crisis Management, Supplier Relationship Management, Manufacturing Operations, Demand Planning, Case Studies, Personal protective equipment, Operational Efficiency, Business Strategies
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Strategic Decision-Making, Dealing With Ambiguity, Performance Metric, Decisiveness, Performance Analysis, Performance Measurement, Adaptability, Customer Demand Planning, Decision Making, Dashboard, Strategic Thinking, Data-Driven Decision-Making, Market Opportunities, Data Strategy, Business Analytics, Data Science, Data Analysis, Operational Efficiency, Risk Management, Change Management
Intermediate · Specialization · 1 - 4 Weeks

Skills you'll gain: Supplier Risk Management, Data Storytelling, Service Level Agreement, Inventory Management, Supplier Management, Root Cause Analysis, Legal Risk, Variance Analysis, Process Improvement, Supplier Performance Management, Contract Review, Supplier Quality Management, Inventory Control Systems, Data Entry, Risk Management, Data Analysis, Contract Management, Continuous Improvement Process, Quality Control, Cost Reduction
Intermediate · Specialization · 3 - 6 Months

Stanford University
Skills you'll gain: Hospice, Parent Communication, Family Support, Caregiving, Patient Education and Support, Pain Management, Child Welfare, Pediatrics, Patient Advocacy, Nursing and Patient Care, Patient-centered Care, Medical Social Work, Working With Children, Psychosocial Assessments, Child Health, Patient Communication, Child Development, Community and Social Work, Social Work, Clinical Assessment
Beginner · Course · 1 - 3 Months
Rice University
Skills you'll gain: Computer Programming, Computational Thinking, Python Programming
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Search Engine Marketing, Search Engine Optimization, Web Analytics and SEO, Digital Marketing, Keyword Research, Online Advertising, Return On Investment, Media Planning, Consumer Behaviour, Cross-Channel Marketing, Marketing, Digital Media Strategy, Digital Advertising, Digital Marketing Tools, Digital Marketing Campaigns, Digital Brand Strategy, Marketing Channel, Social Media Marketing, Marketing Budgets, Business Analysis
Beginner · Course · 1 - 3 Months