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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    Duke University

    Behavioral Finance

    Skills you'll gain: Behavioral Economics, Decision Making, Financial Planning, Finance, Consumer Behaviour, Financial Analysis, Economics, Psychology, Probability & Statistics, Risk Analysis

    4.4
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    4.5K reviews

    Beginner · Course · 1 - 4 Weeks

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    Packt

    Build and Scale with AWS Cloud - A Hands-on Beginners Guide

    Skills you'll gain: Database Management, Cloud Applications, Virtual Networking

    Beginner · Course · 3 - 6 Months

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    LearnQuest

    Advanced Behavioral Selling and Resilience

    Skills you'll gain: Sales Management, Sales Strategy, Sales, Sales Presentation, Sales Training, Initiative and Leadership, Resilience, Case Studies, Stress Management, Consumer Behaviour, Persistence, Trustworthiness, Customer Analysis, Business Ethics, Data-Driven Decision-Making, Self-Motivation, Composure, Cross-Functional Collaboration, Adaptability, Customer Retention

    Beginner · Course · 1 - 4 Weeks

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    Alex Genadinik

    50-Point Website SEO Audit

    Skills you'll gain: Search Engine Optimization, Web Analytics and SEO, Keyword Research, Web Analytics, Auditing, Content Strategy, WordPress, HTML and CSS, Content Management, Performance Improvement

    Mixed · Course · 3 - 6 Months

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    Packt

    Procedural Maze Building - Unity 6 and Blender Compatible

    Skills you'll gain: 3D Modeling, Integration Testing, Programming Principles, Data Structures, Computer Programming

    Intermediate · Specialization · 1 - 3 Months

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    Packt

    Apache Airflow Best Practices

    Skills you'll gain: Apache Airflow, MLOps (Machine Learning Operations), Multi-Tenant Cloud Environments, Data Pipelines, Workflow Management, Business Workflow Analysis, Cloud Deployment, Continuous Deployment, CI/CD, Devops Tools, DevOps, Configuration Management, Python Programming, Scalability, Performance Tuning, System Monitoring

    Intermediate · Course · 3 - 6 Months

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    Alex Genadinik

    AI Errors & Hallucinations: Debugging & Fact-Checking

    Skills you'll gain: Prompt Engineering, Debugging, Claude Code, Responsible AI, Verification And Validation, ChatGPT, Artificial Intelligence, Software Testing

    Mixed · Course · 1 - 4 Weeks

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    Packt

    Reactive Patterns with RxJS and Angular Signals

    Skills you'll gain: Angular, Application Design, Software Architecture, Software Design Patterns, Frontend Performance, JavaScript Frameworks, TypeScript, Scripting Languages, UI Components, Javascript, Application Performance Management, Data Sharing, Real Time Data

    Beginner · Course · 3 - 6 Months

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    Coursera

    DynaTrace Masterclass – The Complete Guide for Beginners

    Skills you'll gain: System Monitoring, Application Performance Management, DevOps, CI/CD, Cloud Management, Transaction Processing, Continuous Monitoring, Multi-Cloud, Hybrid Cloud Computing, Role-Based Access Control (RBAC), Dependency Analysis, Real Time Data

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Build Interactive Dashboards for Meaningful Insights

    Skills you'll gain: Dashboard, Key Performance Indicators (KPIs), Interactive Data Visualization, Data Presentation, Business Intelligence, Web Analytics, Business Analytics, Requirements Elicitation, Data Storytelling, Performance Analysis, Requirements Analysis, Business Requirements, Stakeholder Analysis, Self Service Technologies

    Intermediate · Course · 1 - 4 Weeks

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    Cleveland Clinic

    Machine Learning in Healthcare: Foundations and Applications

    Skills you'll gain: Machine Learning Methods, Machine Learning, Machine Learning Algorithms, Healthcare Industry Knowledge, Health Informatics, Applied Machine Learning, Clinical Informatics, Health Care, Supervised Learning, Clinical Experience, Emerging Technologies, Artificial Intelligence, Reinforcement Learning, Data-Driven Decision-Making, Data Science

    Beginner · Course · 1 - 4 Weeks

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    Edureka

    Generative AI Essentials for Finance and Accounting

    Skills you'll gain: Prompt Engineering, Generative AI, Prompt Engineering Tools, Miro AI, Financial Accounting, Cash Flow Forecasting, Accounting, Risk Analysis, Cash Flows, Data Processing

    Beginner · Course · 1 - 4 Weeks

Searches related to customer experience

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customer experience management
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In summary, here are 10 of our most popular customer experience courses

  • Behavioral Finance: Duke University
  • Build and Scale with AWS Cloud - A Hands-on Beginners Guide: Packt
  • Advanced Behavioral Selling and Resilience: LearnQuest
  • 50-Point Website SEO Audit: Alex Genadinik
  • Procedural Maze Building - Unity 6 and Blender Compatible: Packt
  • Apache Airflow Best Practices: Packt
  • AI Errors & Hallucinations: Debugging & Fact-Checking: Alex Genadinik
  • Reactive Patterns with RxJS and Angular Signals: Packt
  • DynaTrace Masterclass – The Complete Guide for Beginners: Coursera
  • Build Interactive Dashboards for Meaningful Insights: Coursera

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