Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Coursera
Skills you'll gain: B2B Sales, Cost Benefit Analysis, Price Negotiation, Sales Strategy, Decision Making, Microsoft Excel, Sales, Strategic Decision-Making, Business Marketing, User Feedback, Data-Driven Decision-Making, Competitive Analysis, Customer Insights, Matrix Management, Gross Profit, Strategic Thinking, Business Strategies, Continuous Improvement Process
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Dashboard Creation, Power BI, Data Storytelling, Data Visualization Software, Microsoft Power Platform, Data Visualization, Data Presentation, Advanced Analytics, Statistical Reporting, Interactive Data Visualization, Data Analysis, Data-Driven Decision-Making, Web Content Accessibility Guidelines
Beginner · Course · 1 - 3 Months

Skills you'll gain: Dashboard, Pivot Tables And Charts, Dashboard Creation, Excel Formulas, Microsoft Excel, Excel Macros, Data Visualization, Performance Analysis, Key Performance Indicators (KPIs), Spreadsheet Software, People Analytics, Data Presentation, Human Resource Strategy, Business Analytics, Performance Measurement, Financial Analysis, Interactive Data Visualization, Trend Analysis, Human Resources, Performance Metric
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Pivot Tables And Charts, Microsoft Excel, Spreadsheet Software, Data Literacy, Data Storytelling, Data Presentation, Business Analytics, Excel Formulas, Analytics, Business Workflow Analysis, Data Visualization, Data Analysis, Performance Reporting, Data Synthesis, Analytical Skills, Scalability, Data Manipulation, Operational Efficiency
Mixed · Course · 1 - 4 Weeks
Duke University
Skills you'll gain: Database Design, MySQL, Relational Databases, SQL, Database Development, Database Management, Data Modeling, Database Systems, Query Languages, Databases, Business Analytics, Big Data, Business Analysis, Data Analysis, Data Management
Mixed · Course · 1 - 3 Months

Skills you'll gain: Operations Research, Operational Efficiency, Transportation Operations, Business Operations, Resource Utilization, Operations, Process Optimization, Scheduling, Operations Management, Operational Performance Management, Resource Allocation, Project Schedules, Transportation, Supply Chain, and Logistics, Analytical Skills, Resource Planning, Logistics Management, Timelines, Logistics, Finance, Research
Mixed · Course · 1 - 3 Months
University of California San Diego
Skills you'll gain: Design Research, User Experience Design, Experience Design, UI/UX Research, User Experience, User Research, Ideation, Prototyping, Design Thinking, User Centered Design, Persona (User Experience), Usability, Research Methodologies, Innovation, Storyboarding
Mixed · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Statistical Methods, Exploratory Data Analysis, Data Quality, Statistics, Data Analysis, Data Science, Statistical Analysis, Probability & Statistics, Data Storage, Data Collection, Data Management, Data Pipelines, Statistical Machine Learning, Data-Driven Decision-Making, Applied Mathematics, Interactive Data Visualization, Calculus, Probability Distribution, Machine Learning, Linear Algebra
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Root Cause Analysis, Data Entry, HR Tech, Data-Driven Decision-Making, Dashboard, Human Resources Information System (HRIS), Process Optimization, Dashboard Creation, Process Improvement, Process Management, Human Resource Policies, Microsoft Copilot, Workflow Management, Microsoft 365, Data Presentation, Human Resources, Power BI, System Monitoring, Data Validation, Microsoft Teams
Advanced · Professional Certificate · 3 - 6 Months

Skills you'll gain: Reinforcement Learning, Deep Learning, Model Optimization, Large Language Modeling, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Algorithms, Machine Learning, Model Training, Applied Machine Learning, Natural Language Processing, Performance Tuning
Advanced · Course · 1 - 3 Months

28DIGITAL
Skills you'll gain: Closing (Sales), Business Modeling, Cold Calling, Design Thinking, Customer Analysis, Entrepreneurship, Selling Techniques, Market Opportunities, Innovation, Sales Process, Market Research, Market Analysis, Target Market, Marketing, General Sales Practices, Ideation, Marketing Strategy and Techniques, Marketing Strategies, Business Strategy, Strategic Marketing
Intermediate · Specialization · 3 - 6 Months

University of California, Davis
Skills you'll gain: Market Research, Proposal Writing, Surveys, Research Methodologies, Market Analysis, Business Research, Data Collection, Proposal Development, Quantitative Research, Business Writing, Sampling (Statistics), Survey Creation, Qualitative Research, Request for Proposal, Client Services, Professional Networking, Peer Review, Communication, Data Quality
Intermediate · Course · 1 - 4 Weeks