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Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.


Popular Customer Insights Courses and Certifications


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    LearnQuest

    Coaching Sales Professionals

    Skills you'll gain: Consultative Selling, Sales Prospecting, Personal Development, Sales Operations, Sales Management, Sales Training, Communication, User Research, Mentorship, Negotiation, Persona Development, Process Optimization, B2B Sales, Interpersonal Communications, Customer Analysis, Employee Coaching, Forecasting, Self-Awareness, Customer Relationship Management (CRM) Software, Account Management

    Beginner · Specialization · 1 - 3 Months

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    Coursera

    Digital Marketing Operations & Analytics

    Skills you'll gain: Content Performance Analysis, Dashboard, Surveys, Newsletters, Search Engine Optimization, Marketing Budgets, Email Automation, Marketing Analytics, Marketing Automation, Spreadsheet Software, Web Analytics, Email Marketing, Content Marketing, Performance Reporting, Social Media Management, Google Analytics, Collaborative Software, Lead Generation, Pivot Tables And Charts, Project Management Software

    Beginner · Specialization · 3 - 6 Months

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    LearnQuest

    Optimize Virtual Selling with Technology

    Skills you'll gain: Sales Prospecting, Sales, Technical Sales, Sales Pipelines, Sales Strategy, Sales Presentations, Consultative Selling, Return On Investment, Customer Engagement, Needs Assessment, Customer Relationship Management (CRM) Software, Social Media, Relationship Building, Overcoming Objections

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Automate Your Reports with Ease

    Skills you'll gain: Marketing Automation, Email Automation, Scheduling, Management Reporting, Performance Reporting, Automation, Stakeholder Communications, Report Writing, Scalability, Continuous Improvement Process

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Agentic AI Content for Practitioners (Teams: Finance)

    Skills you'll gain: Organizational Change, Agentic Workflows, AI Enablement, Generative AI Agents, Workflow Management, Predictive Analytics, Cash Management, Responsible AI, Performance Tuning, Fraud detection, Accounting and Finance Software, Financial Reporting

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Automate Jira: Sync and Prove ROI

    Skills you'll gain: Report Writing, Return On Investment, Business Process Automation, Business Writing, Persuasive Communication, Cost Estimation, Cost Benefit Analysis, Automation, Operational Efficiency, Workflow Management, AI Enablement, Business Analysis, Business Metrics, Stakeholder Communications, Excel Formulas, Forecasting, Data Integration

    Beginner · Course · 1 - 4 Weeks

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    EDUCBA

    Agile & Scrum Mastery for CSM and PSM Certification

    Skills you'll gain: Agile Methodology, Scrum (Software Development), Agile Project Management, Sprint Retrospectives, Continuous Improvement Process, Meeting Facilitation, Team Management, Team Building, Sprint Planning, Team Leadership, User Story, Lean Methodologies, Case Studies, Performance Improvement, Performance Analysis, Product Development, Leadership, Administration, Business

    Beginner · Specialization · 1 - 3 Months

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    Coursera

    Hands-on DeepSeek

    Skills you'll gain: Deepseek, LangChain, Generative AI, LLM Application, Tool Calling, AI Workflows, AI Orchestration, Prompt Engineering, Automation, Data Integration, Cross Platform Development, Systems Integration

    Intermediate · Course · 1 - 4 Weeks

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    Edureka

    Modern Financial Operations(FinOps) with Generative AI

    Skills you'll gain: Accounts Payable and Receivable, Accounting and Finance Software, Financial Data, Make.com, Financial Forecasting, Financial Management, Credit Risk, Generative AI, Financial Controls, Financial Analysis, Finance, Billing & Invoicing, Financial Auditing, Artificial Intelligence, ChatGPT, Accounting, Tax Compliance, Tax Management, Automation, No-Code Development

    Intermediate · Course · 1 - 4 Weeks

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    University of Copenhagen

    The Sustainable Development Goals – A global, transdisciplinary vision for the future

    Skills you'll gain: Sustainable Development, Environmental Science, Corporate Sustainability, Social Impact, Environmental Resource Management, Environmental Policy, Research, Climate Change Mitigation, Policy Analysis, Economics, Governance

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    Beginner · Course · 1 - 4 Weeks

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    EDUCBA

    Master Securities Lending Accounting: Analyze & Apply

    Skills you'll gain: Securities (Finance), Legal Risk, Risk Analysis, Portfolio Risk, Technical Accounting, Investment Management, Accounting, Revenue Recognition, Law, Regulation, and Compliance, Income Statement, Profit and Loss (P&L) Management, Financial Accounting, Financial Reporting, Balance Sheet

    Beginner · Course · 1 - 4 Weeks

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    Università Bocconi

    Arts and Heritage Management

    Skills you'll gain: Leadership and Management, Business Management, Team Management, Brand Management, Leadership Studies, Brand Strategy, Innovation, Art History, Fundraising, Data-Driven Decision-Making, Customer Relationship Management, Marketing, Customer experience improvement

    4.8
    Rating, 4.8 out of 5 stars
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    1.5K reviews

    Mixed · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer insights courses

  • Coaching Sales Professionals: LearnQuest
  • Digital Marketing Operations & Analytics: Coursera
  • Optimize Virtual Selling with Technology: LearnQuest
  • Automate Your Reports with Ease: Coursera
  • Agentic AI Content for Practitioners (Teams: Finance): Coursera
  • Automate Jira: Sync and Prove ROI: Coursera
  • Agile & Scrum Mastery for CSM and PSM Certification: EDUCBA
  • Hands-on DeepSeek: Coursera
  • Modern Financial Operations(FinOps) with Generative AI: Edureka
  • The Sustainable Development Goals – A global, transdisciplinary vision for the future: University of Copenhagen

Other topics to explore

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