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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • C

    California Institute of the Arts

    Web Design: Strategy and Information Architecture

    Skills you'll gain: Information Architecture, Persona (User Experience), UI/UX Strategy, User Experience Design, Web Design, User Interface and User Experience (UI/UX) Design, User Experience, Wireframing, User Interface (UI), User Research, UI/UX Research, Web Design and Development, User Centered Design, Design Strategies, Persona Development, Design Research, Mockups, Usability Testing, Software Development Methodologies, Target Audience

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.3K reviews

    Intermediate · Course · 1 - 3 Months

  • F

    Fractal Analytics

    Design Thinking for Data Professionals

    Skills you'll gain: A/B Testing, Design Thinking, User Centered Design, Design and Product, Experience Design, Data Storytelling, Dashboard, User Feedback, Solution Design, Stakeholder Engagement, Stakeholder Analysis, Customer Insights, Interviewing Skills, Empathy & Emotional Intelligence, Business Requirements, Problem Solving, Product Testing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    12 reviews

    Intermediate · Course · 1 - 3 Months

  • C

    California Institute of the Arts

    Web Design: Wireframes to Prototypes

    Skills you'll gain: Wireframing, User Interface and User Experience (UI/UX) Design, Mockups, UI/UX Strategy, Responsive Web Design, User Interface (UI), Web Design, User Interface (UI) Design, User Experience, User Experience Design, Prototyping, Web Design and Development, Visual Design, Web Language, UI/UX Research, Graphic and Visual Design, Interactive Design, HTML and CSS, Design Reviews, Design Elements And Principles

    4.9
    Rating, 4.9 out of 5 stars
    ·
    915 reviews

    Intermediate · Course · 1 - 3 Months

  • U

    University of Michigan

    Understanding User Needs

    Skills you'll gain: UI/UX Research, Qualitative Research, User Research, Design Research, User Experience, Research Methodologies, Needs Assessment, Research and Design, Interviewing Skills, Human Centered Design, Research, Human Computer Interaction, Research Design, Data Collection

    4.7
    Rating, 4.7 out of 5 stars
    ·
    548 reviews

    Beginner · Course · 1 - 3 Months

  • S

    SAP

    Designing an SAP Solution

    Skills you'll gain: Technical Design, User Feedback, Technology Solutions, Technical Consulting, Solution Design, Solution Architecture, Solution Delivery, SAP Applications, Technical Communication, Requirements Analysis, Business Analysis, Agile Methodology, Business Requirements, Requirements Elicitation, Gap Analysis, Customer Engagement, Presentations, Prioritization, Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    113 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    High-Fidelity Design and User Testing with Figma

    Skills you'll gain: Usability Testing, Usability, Figma (Design Software), Responsive Web Design, User Experience Design, Interaction Design, User Experience, UI/UX Research, Prototyping, User Interface and User Experience (UI/UX) Design, Software Design Documents, Design Specifications, Mockups, User Interface (UI) Design, UI Components, Technical Documentation, Animations

    5
    Rating, 5 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 4 Weeks

  • S

    Siemens

    Expedite – Skills for Industry: Design and Manufacturing

    Skills you'll gain: Product Lifecycle Management, Conceptual Design, Sustainable Design, Project Risk Management, Project Planning, Sustainable Engineering, Product Development, Product Management, Product Design, Manufacturing and Production, Design and Product, Risk Management, Design Software, Engineering, Time Management, Internet Of Things, Cross-Functional Collaboration, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 3 Months

  • I

    IE Business School

    From Ideas to Impact: Design Thinking for User-Centricity

    Skills you'll gain: Design Thinking, Innovation, Human Centered Design, Problem Solving, Case Studies, Brainstorming, User Research, Ideation, Empathy

    4.7
    Rating, 4.7 out of 5 stars
    ·
    21 reviews

    Beginner · Course · 1 - 4 Weeks

  • N

    Northwestern University

    Leadership Through Design Innovation

    Skills you'll gain: Design Thinking, Innovation, Ideation, Human Centered Design, Design Strategies, Organizational Leadership, Brainstorming, Leadership, Storyboarding, User Feedback, Customer Engagement, Creative Thinking, Design Research, Collaboration

    4.2
    Rating, 4.2 out of 5 stars
    ·
    337 reviews

    Mixed · Course · 1 - 4 Weeks

  • U

    University of Toronto

    Human-Centered Design for Inclusive Innovation

    Skills you'll gain: Human Centered Design, User Research, Design Thinking, Design Research, Prototyping, Qualitative Research, Innovation, User Feedback, Diversity and Inclusion, Empathy, Diversity Awareness, Ideation, Creativity, Product Testing

    4.8
    Rating, 4.8 out of 5 stars
    ·
    175 reviews

    Beginner · Course · 1 - 4 Weeks

  • N

    Northeastern University

    User Experience Design and Testing Part 2

    Skills you'll gain: User Experience Design, User Interface and User Experience (UI/UX) Design, Figma (Design Software), Design Thinking, User Experience, User Centered Design, User Interface (UI) Design, Prototyping, Usability Testing, Human Centered Design, Design, Software Testing, Wireframing, White-Box Testing, Quality Assurance, Information Architecture, No-Code Development

    Mixed · Course · 1 - 3 Months

  • L

    L&T EduTech

    Design of Special Utility Systems

    Skills you'll gain: Environmental Regulations, Reliability, Pump Stations, Plant Operations and Management, Sustainable Design

    Intermediate · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular service design courses

  • Web Design: Strategy and Information Architecture: California Institute of the Arts
  • Design Thinking for Data Professionals: Fractal Analytics
  • Web Design: Wireframes to Prototypes: California Institute of the Arts
  • Understanding User Needs: University of Michigan
  • Designing an SAP Solution: SAP
  • High-Fidelity Design and User Testing with Figma: Coursera
  • Expedite – Skills for Industry: Design and Manufacturing: Siemens
  • From Ideas to Impact: Design Thinking for User-Centricity: IE Business School
  • Leadership Through Design Innovation: Northwestern University
  • Human-Centered Design for Inclusive Innovation: University of Toronto

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