• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • It Service Management

Results for "it service management"


  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Contract Types and Terms

    Skills you'll gain: Legal Risk, Contract Management, Contract Review, Risk Mitigation, Procurement, Request For Quotation (RFQ), Vendor Contracts, Purchasing, Technical Communication, Decision Making, Verification And Validation, Verbal Communication Skills, Case Studies, Strategic Decision-Making

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    Università Bocconi

    Management of International Development: Towards Agenda 2030

    Skills you'll gain: Human Capital, Governance, Sustainable Development, Human Resource Strategy, Intercultural Competence, International Relations, Management Training And Development, Strategic Thinking, Human Resources Management and Planning, Cultural Diversity, Organizational Development, Economic Development, Organizational Strategy, People Management, International Finance, Political Sciences, Diversity Awareness, Policy Development, Strategic Decision-Making, Stakeholder Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    223 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    I

    IE Business School

    Marketing Management Essentials:The Marketing Plan Structure

    Skills you'll gain: Marketing Planning, Customer Engagement, Strategic Marketing, Marketing Management, Marketing Effectiveness, Marketing Strategies, Marketing Operations, Marketing, Marketing Strategy and Techniques, Market Research, Business Planning, Market Analysis, Market Dynamics, Customer Retention, Brand Management, Key Performance Indicators (KPIs), Performance Metric, Performance Measurement, Branding, Goal Setting

    4.6
    Rating, 4.6 out of 5 stars
    ·
    13 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Agile Project Management & Business Analysis Principles

    Skills you'll gain: Product Roadmaps, Agile Project Management, Business Analysis, Stakeholder Engagement, Requirements Elicitation, Requirements Analysis, Agile Product Development, Stakeholder Management, Business Requirements, Stakeholder Communications, Project Scoping, Stakeholder Analysis, Project Controls, Scope Management, Project Management, Product Planning, Project Planning, Kanban Principles, Acceptance Testing, Continuous Improvement Process

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    B

    British Standards Institution

    AI Management Essentials: Integrating ISO 42001 & ISO 23894

    Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, Data Governance, Risk Management Framework, Risk Management, Compliance Management, Accountability Frameworks, Risk Analysis, Risk Mitigation, Data Quality, Regulatory Compliance, Governance, Human Machine Interfaces, Trustworthiness

    Mixed · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Accounts Payable and Receivable Workflow Management

    Skills you'll gain: Accounts Payable, Accounts Payable and Receivable, Accounts Receivable, Billing & Invoicing, Invoicing, Accounting Software, Workflow Management, Payment Processing, Accounting Records, Data Entry, Business Process Automation, Tax Compliance, Document Management, Spreadsheet Software, Excel Formulas, Financial Controls, Verification And Validation

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    A

    Alfaisal University | KLD

    إتقان الإدارة المالية | Mastering Financial Management

    Skills you'll gain: Working Capital, Financial Analysis, Financial Management, Budget Management, Investment Management, Risk Management, Financial Statement Analysis, Capital Budgeting, Return On Investment, Risk Analysis, Business Risk Management, Market Liquidity, Performance Measurement

    4.7
    Rating, 4.7 out of 5 stars
    ·
    42 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    R

    Rice University

    Engineering Project Management: Risk, Quality, Teams, and Procurement

    Skills you'll gain: Team Management, Quality Assurance, Team Performance Management, Risk Management, Procurement, Product Quality (QA/QC), Project Risk Management, Risk Analysis, Quality Assurance and Control, Quality Assessment, Management Training And Development, Team Building, Project Controls, People Management, Purchasing, Project Management Institute (PMI) Methodology, Project Management, Quality Management, Risk Mitigation, Cost Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    1.3K reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Program Management and the Art of Communication

    Skills you'll gain: Intercultural Competence, Stakeholder Engagement, Stakeholder Communications, User Story, Empathy & Emotional Intelligence, Stakeholder Management, Persuasive Communication, Target Audience, Non-Verbal Communication, Communication Planning, Influencing, Professional Development, Strategic Communication, Leadership, Data Management, Data Integrity, Negotiation, Rapport Building, Data Presentation, Product Requirements

    4.6
    Rating, 4.6 out of 5 stars
    ·
    114 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    E

    EDHEC Business School

    Python and Machine Learning for Asset Management

    Skills you'll gain: Investment Management, Portfolio Management, Asset Management, Investments, Portfolio Risk, Machine Learning Methods, Machine Learning, Statistical Machine Learning, Applied Machine Learning, Financial Modeling, Supervised Learning, Model Evaluation, Predictive Analytics, Market Data, Feature Engineering, Unsupervised Learning, Regression Analysis, Statistical Methods, Analysis, Computer Science

    3.1
    Rating, 3.1 out of 5 stars
    ·
    332 reviews

    Intermediate · Course · 1 - 3 Months

  • P

    Packt

    Digital and Marketing Asset Management Essentials

    Skills you'll gain: Digital Assets, Asset Management, Metadata Management, Cloud Deployment, Content Management, Workflow Management, Digital Media Strategy, Data Management, Information Management, Digital Content, Data Architecture, Information Architecture, Solution Delivery, Brand Management, Enterprise Architecture, Software As A Service, Benchmarking, Vendor Management, Systems Integration, Scalability

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    H

    Harvard Business Review

    Boost Your Leadership Impact

    Skills you'll gain: Presentations, Conflict Management, Delegation Skills, Employee Coaching, Editing, Influencing, Constructive Feedback, Emotional Intelligence, Trustworthiness, Oral Expression, Writing and Editing, Team Performance Management, Team Leadership, Empathy & Emotional Intelligence, Writing, Verbal Communication Skills, Professional Networking, Persuasive Communication, Overcoming Objections, Communication Strategies

    4.8
    Rating, 4.8 out of 5 stars
    ·
    18 reviews

    Intermediate · Specialization · 1 - 3 Months

1…899091…834

In summary, here are 10 of our most popular it service management courses

  • Contract Types and Terms: Coursera
  • Management of International Development: Towards Agenda 2030: Università Bocconi
  • Marketing Management Essentials:The Marketing Plan Structure: IE Business School
  • Agile Project Management & Business Analysis Principles: Edureka
  • AI Management Essentials: Integrating ISO 42001 & ISO 23894: British Standards Institution
  • Accounts Payable and Receivable Workflow Management: Coursera
  • إتقان الإدارة المالية | Mastering Financial Management: Alfaisal University | KLD
  • Engineering Project Management: Risk, Quality, Teams, and Procurement: Rice University
  • Program Management and the Art of Communication: University of Maryland, College Park
  • Python and Machine Learning for Asset Management : EDHEC Business School

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok