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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    CertNexus

    CyberSec First Responder – Advanced (CFR-A): Exam CFA-110

    Skills you'll gain: Exploitation techniques, Penetration Testing, Cyber Attacks, Cyber Security Assessment, Cybersecurity, Event Monitoring, Vulnerability Management, Vulnerability, Continuous Monitoring, Data Security, Network Security, Analysis, Criminal Investigation and Forensics, System Monitoring, System Configuration, Network Monitoring, Bash (Scripting Language), Scripting, Linux, Python Programming

    Advanced · Specialization · 1 - 3 Months

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    Packt

    Real Time Analytics with SAP Hana

    Skills you'll gain: SAP Analytics Cloud, Data Access, Data Modeling, Real Time Data, Stored Procedure, Data Warehousing, Database Development, Data Security, Data Integration, SAP Applications, SQL, Predictive Analytics, Business Reporting, Scripting

    Intermediate · Course · 1 - 3 Months

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    Coursera

    Optimize GenAI Performance: Monitor, Measure, Maintain

    Skills you'll gain: System Monitoring, Dashboard, Application Performance Management, Site Reliability Engineering, Continuous Monitoring, Event Monitoring, Performance Tuning, Performance Metric, Service Level, Generative AI, MLOps (Machine Learning Operations), Business Metrics, Analysis, Service Level Agreement, Distributed Computing, Incident Management, Real Time Data, Data Integration

    Intermediate · Course · 1 - 4 Weeks

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    Logical Operations

    Excel: Statistical Analysis and Data Transformation

    Skills you'll gain: Data Transformation, Microsoft Excel, Sampling (Statistics), Data Cleansing, Statistical Visualization, Data Analysis, Statistical Analysis, Data Integration, Data Import/Export, Microsoft Office, Microsoft 365, Productivity Software

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
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    University of London

    Responsive Website Development and Design

    Skills you'll gain: Responsive Web Design, HTML and CSS, Web Design, Human Computer Interaction, Interaction Design, jQuery, Web Design and Development, Bootstrap (Front-End Framework), Hypertext Markup Language (HTML), User Experience Design, User Accounts, MongoDB, Wireframing, Web Applications, Full-Stack Web Development, Interactive Data Visualization, Application Design, JavaScript Frameworks, Web Development Tools, Javascript

    4.5
    Rating, 4.5 out of 5 stars
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    Beginner · Specialization · 3 - 6 Months

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    Packt

    Future Thinking

    Skills you'll gain: Strategic Thinking, Leadership, Organizational Strategy, Creative Thinking, Collaboration, Business Research, AI Enablement, Data-Driven Decision-Making

    Intermediate · Course · 1 - 3 Months

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    Coursera

    Build Robust Java ML Models with Entropy

    Skills you'll gain: Model Evaluation, Model Deployment, Decision Tree Learning, Data Preprocessing, Classification Algorithms, Predictive Modeling, Random Forest Algorithm, Applied Machine Learning, Java, Program Evaluation, Machine Learning, Feature Engineering, Algorithms, Program Implementation, Business Development

    Advanced · Course · 1 - 4 Weeks

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    Packt

    TLS & HTTPS Explained – Visualizations & Localhost Setup

    Skills you'll gain: Network Security, Data Security

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Process Improvement and Fix Failures

    Skills you'll gain: Process Improvement, Performance Improvement, Continuous Improvement Process, Process Analysis, Case Studies, Corrective and Preventive Action (CAPA), Problem Management, Root Cause Analysis, Document Management

    Beginner · Course · 1 - 4 Weeks

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    Packt

    Microsoft Windows Server - Hands-On Training Part I

    Skills you'll gain: Active Directory, Windows Servers, User Accounts, Microsoft Windows, Dynamic Host Configuration Protocol (DHCP), Firewall, Server Administration, Group Policy, Windows PowerShell, Operating System Administration, Systems Administration, Virtualization, Virtual Machines, Network Administration, Network Security, File Systems

    Intermediate · Course · 1 - 3 Months

  • Status: New
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    Cisco Learning and Certifications

    Cloud and Hybrid Applications and Media Resources

    Skills you'll gain: Hybrid Cloud Computing, Cloud-Based Integration, Cloud Computing, Key Management, Session Initiation Protocols, Network Troubleshooting, Network Monitoring, Cloud Security, Collaborative Software, Systems Integration, Live Streaming, Telecommunications, Encryption, Communication Systems

    Beginner · Course · 1 - 4 Weeks

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    LearnQuest

    Advanced Behavioral Selling and Resilience

    Skills you'll gain: Sales Management, Sales Strategy, Sales, Sales Presentation, Sales Training, Initiative and Leadership, Resilience, Case Studies, Stress Management, Consumer Behaviour, Persistence, Trustworthiness, Customer Analysis, Business Ethics, Data-Driven Decision-Making, Self-Motivation, Composure, Cross-Functional Collaboration, Adaptability, Customer Retention

    Beginner · Course · 1 - 4 Weeks

Searches related to customer experience

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1…969798…550

In summary, here are 10 of our most popular customer experience courses

  • CyberSec First Responder – Advanced (CFR-A): Exam CFA-110: CertNexus
  • Real Time Analytics with SAP Hana: Packt
  • Optimize GenAI Performance: Monitor, Measure, Maintain: Coursera
  • Excel: Statistical Analysis and Data Transformation: Logical Operations
  • Responsive Website Development and Design: University of London
  • Future Thinking: Packt
  • Build Robust Java ML Models with Entropy: Coursera
  • TLS & HTTPS Explained – Visualizations & Localhost Setup: Packt
  • Process Improvement and Fix Failures: Coursera
  • Microsoft Windows Server - Hands-On Training Part I: Packt

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