IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Google Docs, Collaborative Software, Document Management, Google Workspace, Data Sharing, Data Integration
Beginner · Guided Project · Less Than 2 Hours

Universidad de los Andes
Skills you'll gain: IT Security Architecture, Computer Security Incident Management, Network Security, Incident Response, Cryptography, Security Requirements Analysis, Penetration Testing, Information Systems Security, Cybersecurity, Threat Detection, Cloud Security, Vulnerability Assessments, Threat Modeling, IT Management, Encryption, Vulnerability Management, Exploitation techniques, Data Security, Security Management, Personally Identifiable Information
Beginner · Specialization · 1 - 3 Months

IIMA - IIM Ahmedabad
Skills you'll gain: Sampling (Statistics), Probability, Probability & Statistics, Statistical Hypothesis Testing, Statistics, Data Literacy, Statistical Visualization, Probability Distribution, Statistical Methods, Statistical Inference, Estimation, Descriptive Statistics, Sample Size Determination, Data Analysis, Data Science
Beginner · Course · 1 - 3 Months

University of Copenhagen
Skills you'll gain: Liberal Arts, Sociology, European History, Research, Writing, Political Sciences
Mixed · Course · 1 - 3 Months

Skills you'll gain: Identity and Access Management, Cloud Security, DevSecOps, Cloud Computing, Google Cloud Platform, Network Security, Cloud Infrastructure, Data Security, Cloud Computing Architecture, IT Automation, General Networking, Cloud Technologies, Computer Networking, Infrastructure Security, Cybersecurity, Security Controls, Infrastructure as Code (IaC), Digital Transformation
Beginner · Course · 1 - 4 Weeks

California Institute of the Arts
Skills you'll gain: Logo Design, Style Guides, Branding, Typography, Graphic and Visual Design, Brainstorming, Design Research, Adobe InDesign, Creativity, Adobe Photoshop, Color Theory, Design Elements And Principles
Intermediate · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Health Insurance Portability And Accountability Act (HIPAA) Compliance, General Data Protection Regulation (GDPR), Medical Privacy, Law, Regulation, and Compliance, Information Privacy, Personally Identifiable Information, Regulatory Compliance, Data Security, Data Ethics, Data Management, Governance, Risk Management
Mixed · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Generative AI Agents, Agentic systems, LLM Application, Tool Calling, OpenAI, Prompt Engineering, Application Development, Prototyping, Software Documentation, File Management
Beginner · Course · 1 - 3 Months

Peking University
Skills you'll gain: Language Learning, Language Competency, Vocabulary, Grammar, Oral Comprehension
Beginner · Course · 1 - 3 Months

University of Toronto
Skills you'll gain: Resilience, Mental Health, Stress Management, Emotional Intelligence, Mindfulness, Crisis Intervention, Self-Awareness, Behavioral Health, Mental Health Therapies, Positive Behavior Support
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Clinical Data Management, Extract, Transform, Load, Data Modeling, Tidyverse (R Package), R Programming, Data Manipulation, Predictive Modeling, Database Design, Google Cloud Platform, Clinical Informatics, Intensive Care Unit, Data Ethics, Data Quality, Risk Modeling, Data Warehousing, Natural Language Processing, Predictive Analytics, Bioinformatics, Informatics, Text Mining
Intermediate · Specialization · 3 - 6 Months
Google Cloud
Skills you'll gain: Google Workspace, Calendar Management, Setting Appointments, Collaborative Software, Organizational Skills, Productivity Software, Scheduling, Event Management, Data Sharing
Beginner · Course · 1 - 3 Months