IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of California San Diego
Skills you'll gain: Cryptographic Protocols, Cryptography, Key Management, Encryption, Public Key Cryptography Standards (PKCS), Arithmetic, Algorithms, Theoretical Computer Science, Computational Thinking, Algebra, Python Programming
Beginner · Course · 1 - 4 Weeks

Berklee
Skills you'll gain: Music Performance, Self-Awareness, Music, Verbal Communication Skills, Performing Arts, Creativity
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Fundraising, Business Management, Organizational Strategy, Event Management, Governance, Stakeholder Engagement, Business Planning, Marketing, Strategic Marketing, Planning, Business Marketing, Performing Arts, Growth Strategies
Beginner · Course · 1 - 3 Months

University of London
Skills you'll gain: Environmental Policy, International Relations, Climate Change Mitigation, Energy and Utilities, Environment, Petroleum Industry, Oil and Gas, Governance, Climate Change Adaptation, Sustainable Development, Policy Analysis, Economics, Security Strategy, Electric Power Systems
Beginner · Course · 1 - 3 Months

CentraleSupélec
Skills you'll gain: Android Studio, Android Development, Storyboarding, Application Design, Mobile Development, Application Development, Java, User Interface (UI) Design, Software Design, Interactive Design, Development Environment, Software Installation, User Centered Design
Mixed · Course · 1 - 3 Months
Google Cloud
Skills you'll gain: Data Ethics, Google Cloud Platform, Responsible AI, Machine Learning, Data Strategy, Data Governance, Innovation, AI Product Strategy, Feasibility Studies, Business Analysis, Business Priorities, Project Management Life Cycle
Beginner · Course · 1 - 3 Months

University of Houston
Skills you'll gain: Storyboarding, Storytelling, Content Creation, Video Editing, Multimedia, Photo Editing, Scripting, Peer Review, Oral Expression, Editing, Music
Beginner · Course · 1 - 3 Months

Princeton University
Skills you'll gain: Microarchitecture, Computer Architecture, Hardware Architecture, Computer Systems, Computer Engineering, Systems Architecture, Operating Systems, Performance Tuning, Scalability
Advanced · Course · 3 - 6 Months
Skills you'll gain: Blockchain, Cryptography, Design, Emerging Technologies, Stakeholder Analysis, Distributed Computing, Financial Services, Public Key Cryptography Standards (PKCS), Information Privacy, Governance
Beginner · Course · 1 - 3 Months

The State University of New York
Skills you'll gain: Time Series Analysis and Forecasting, Forecasting, R Programming, Statistical Analysis, Data Analysis, Data Visualization, Mathematical Modeling, Statistical Modeling, Predictive Modeling, Correlation Analysis, Probability & Statistics, Descriptive Statistics, Statistical Inference, Software Installation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Call Center Experience, Interviewing Skills, De-escalation Techniques, Customer Relationship Building, Customer Complaint Resolution, Customer Service, Problem Solving, Conflict Management, Inbound Calls, Outbound Calls, Customer Support, Professionalism, LinkedIn, Communication
Beginner · Course · 1 - 4 Weeks

University of Leeds
Skills you'll gain: Test Case, Software Testing, Software Quality Assurance, Quality Assurance, User Acceptance Testing (UAT), Test Planning, Verification And Validation, Acceptance Testing, System Testing, Unit Testing, Functional Testing, Usability Testing, Integration Testing, Performance Testing, Software Development Life Cycle, Software Development
Beginner · Course · 1 - 4 Weeks