IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Key Performance Indicators (KPIs), Marketing Analytics, Business Analytics, Analytics, Data Processing, Data Analysis, Data Visualization, Data Visualization Software, Performance Measurement, Data Cleansing, Business Intelligence, Business Metrics, Data Integration, Tableau Software, Data Manipulation, Pandas (Python Package), Exploratory Data Analysis, Marketing, Programming Principles, Data Management
Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Generative AI Agents, AI Workflows, AI Orchestration, Agentic systems, LLM Application, Tool Calling, OpenAI, Prompt Engineering, Application Development, Software Documentation, File Management
Beginner · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: Continuous Delivery, DevOps, Continuous Deployment, CI/CD, Continuous Integration, Test Automation, Agile Methodology, Automation, Continuous Improvement Process, Unit Testing, Information Technology Operations, Systems Administration, System Support, System Testing, Software Testing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Project Risk Management, Workflow Management, Business Workflow Analysis, Risk Management, Strategic Thinking, Team Leadership, Agile Project Management, Team Management, Leadership and Management, Collaborative Software, Project Management, Innovation, Agile Software Development, Process Improvement, Strategic Decision-Making, Change Management, Artificial Intelligence, Adaptability, Digital Transformation, Communication
Intermediate · Specialization · 1 - 3 Months
Skills you'll gain: Blockchain, Ledgers (Accounting), Financial Inclusion, FinTech, Emerging Technologies, Cryptography, Payment Systems, Digital Assets, Stakeholder Analysis, Distributed Computing, Program Implementation, Public Key Cryptography Standards (PKCS), Information Privacy, Governance, Network Security, Data Integrity, Financial Services
Beginner · Course · 1 - 3 Months

Rice University
Skills you'll gain: Patient Communication, Patient Education And Counseling, Spanish Language, Patient-centered Care, Medical Terminology, Language Competency, Dignity in Care, Vocabulary, Diagnostic Tests, Cultural Diversity, Grammar
Intermediate · Course · 1 - 3 Months

Michigan State University
Skills you'll gain: Financial Statements, Intellectual Property, Value Propositions, Business Planning, Design Thinking, Ideation, Innovation, Income Statement, Entrepreneurship, Customer Acquisition Management, Business Modeling, Product Development, Balance Sheet, Market Opportunities, Verification And Validation, Creative Thinking, Lean Methodologies, Open Mindset, Resource Management, Leadership
Beginner · Specialization · 3 - 6 Months

University of Cape Town
Skills you'll gain: Design Thinking, Social Impact, Human Centered Design, Innovation, Creative Thinking, Community Development, Resourcefulness, Systems Thinking, Sustainable Development, Diversity and Inclusion, Complex Problem Solving, Empowerment, Entrepreneurship, Organizational Structure, Personal Development, Resilience
Beginner · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Pivot Tables And Charts, Data Storytelling, Data Visualization Software, Data Visualization, Interactive Data Visualization, Spreadsheet Software, Dashboard, Microsoft Excel, Excel Macros, Infographics, Excel Formulas, Data Analysis, Forecasting
Intermediate · Course · 1 - 3 Months

Princeton University
Skills you'll gain: Programming Principles, Computer Programming, Object Oriented Programming (OOP), Performance Tuning, Data Structures, Java Programming, Java, Program Development, File I/O, Computational Thinking, Computer Science, Algorithms, Animations, Debugging
Beginner · Course · 1 - 3 Months
Google Cloud
Skills you'll gain: Google Sheets, Google Workspace, Spreadsheet Software, Excel Formulas, Data Visualization, Version Control, Collaborative Software, Data Management, Data Analysis Software, Data Sharing, Data Import/Export
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Individualized Education Programs (IEP), Special Education, School Psychology, Case Studies, Empathy & Emotional Intelligence, School Counseling, Community Mental Health Services, Student Support and Services, Social and Human Services, Mental Health, Preventative Care, Health Promotion, Behavior Management, Positive Behavior Support, Crisis Intervention
Beginner · Course · 1 - 4 Weeks