• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Service Design

Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Unity 2022 Fundamentals: Building 2D Games with C#

    Skills you'll gain: Unity Engine, Animation and Game Design, Game Design, Animations, Video Game Development, UI Components, User Interface (UI), C# (Programming Language), Code Reusability, Event-Driven Programming, User Interface (UI) Design, Software Design Patterns, C and C++, Object Oriented Programming (OOP), Performance Tuning, Scripting, Asset Management

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    Status: AI skills
    AI skills
    M

    Microsoft

    Microsoft Business Analyst

    Skills you'll gain: Microsoft Power Platform, Excel Formulas, Process Flow Diagrams, Business Process Modeling, User Story, Business Requirements, Stakeholder Management, Data Modeling, Process Modeling, Microsoft Excel, Software Development Life Cycle, Requirements Analysis, Requirements Elicitation, Quality Management, Diagram Design, Microsoft Visio, Power BI, Stakeholder Engagement, Business Analysis, Data Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    1.5K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Madecraft

    Generative AI Approaches to Business Challenges

    Skills you'll gain: Prompt Engineering, AI Personalization, Generative AI, Prompt Engineering Tools, Responsible AI, Data Ethics, Large Language Modeling, Business Process Automation, AI Security, Business Workflow Analysis, Personalized Service, Business Process, Personalized Campaigns, Automation, Customer experience improvement, Unstructured Data, Business Intelligence, Data Analysis, Digital Transformation, Content Strategy

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    Applied Fundamentals: Guess the Number

    Skills you'll gain: Python Programming, Program Development, Game Design, Code Reusability, Computer Programming, Programming Principles, Functional Design, Development Environment, Computational Logic, Building Codes

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Building AI Agents with LLMs, RAG, and Knowledge Graphs

    Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, LLM Application, Large Language Modeling, Reinforcement Learning, Artificial Intelligence and Machine Learning (AI/ML), LangChain, AI Orchestration, Natural Language Processing, Generative AI Agents, Agentic Workflows, Multimodal Prompts, AI Integrations, Artificial Intelligence, Agentic systems, Machine Learning Methods, Python Programming, Machine Learning, System Design and Implementation, Data Science

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Interactivity with JavaScript

    Skills you'll gain: Web Development Tools, Javascript, Debugging, Web Content Accessibility Guidelines, Hypertext Markup Language (HTML), Web Design, Interactive Design, Event-Driven Programming, Web Design and Development, HTML and CSS, Web Development, Cascading Style Sheets (CSS), Data Structures

    4.7
    Rating, 4.7 out of 5 stars
    ·
    7.4K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    SQL for Data Analysis and Business Insights

    Skills you'll gain: Stored Procedure, MySQL Workbench, SQL, Data Cleansing, Data-Driven Decision-Making, MySQL, Exploratory Data Analysis, Database Design, Data Presentation, Data Manipulation, Data Integration, Relational Databases, Data Import/Export, Database Management, Query Languages, Database Software, Report Writing, GitHub, Performance Tuning, Jupyter

    4.6
    Rating, 4.6 out of 5 stars
    ·
    985 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Cloud Computing Concepts, Part 1

    Skills you'll gain: Distributed Computing, Data Store, NoSQL, Apache Cassandra, Cloud Computing, Systems Design, Cloud Computing Architecture, Database Theory, Algorithms, Scalability, C++ (Programming Language)

    4.3
    Rating, 4.3 out of 5 stars
    ·
    1.1K reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Creative Content Creation Toolkit

    Skills you'll gain: Canva (Software), Social Media Content, Social Media Campaigns, Content Creation, Visual Design, Social Media Marketing, Generative AI, Video Production, Content Marketing, Graphic Design, Video Editing, ChatGPT, Marketing Design, AI Workflows, Prompt Engineering, Content Strategy, Animations, Storytelling, Branding, Responsible AI

    4.4
    Rating, 4.4 out of 5 stars
    ·
    392 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    A

    Adobe

    Social and Multimedia Content Creation

    Skills you'll gain: Content Scheduling, Adobe Express, Personalized Campaigns, Data-Driven Marketing, Content Creation, Social Media Content, Multimedia, Cross-Channel Marketing, Marketing Channel, Content Marketing, Web Content, Marketing Strategies, Social Media Marketing, Marketing Design, Digital Media Strategy, Storytelling, Infographics, Graphic and Visual Design, Video Production, Design Elements And Principles

    4.7
    Rating, 4.7 out of 5 stars
    ·
    568 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    C

    Coursera

    Solve Root Cause Issues

    Skills you'll gain: Root Cause Analysis, Pareto Chart, Operational Analysis, Analytical Skills, Data Analysis, Data Validation, Diagram Design

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Building Management System

    Skills you'll gain: Building Services Engineering, HVAC, Facility Management and Maintenance, Control Systems, Energy and Utilities, Facility Management, Network Protocols, Systems Integration, Electrical Systems, Automation Engineering, Building Design, Communication Systems, Electric Power Systems, Process Control, Building Codes, Automation, Failure Analysis, Electrical Equipment, Electrical Safety

    Advanced · Course · 1 - 4 Weeks

1…124125126…834

In summary, here are 10 of our most popular service design courses

  • Unity 2022 Fundamentals: Building 2D Games with C#: Packt
  • Microsoft Business Analyst: Microsoft
  • Generative AI Approaches to Business Challenges: Madecraft
  • Applied Fundamentals: Guess the Number: Packt
  • Building AI Agents with LLMs, RAG, and Knowledge Graphs: Packt
  • Interactivity with JavaScript: University of Michigan
  • SQL for Data Analysis and Business Insights: Coursera
  • Cloud Computing Concepts, Part 1: University of Illinois Urbana-Champaign
  • Creative Content Creation Toolkit: Coursera
  • Social and Multimedia Content Creation: Adobe

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok