IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Requirements Elicitation, Requirements Analysis, Stakeholder Engagement, Requirements Management, Business Analysis, Performance Improvement, Business Requirements, Case Studies, Stakeholder Analysis, Governance, Business Process Modeling, Strategic Planning, Problem Solving, Prioritization
Beginner · Course · 1 - 4 Weeks

Fred Hutchinson Cancer Center
Skills you'll gain: Collaborative Software, GitHub, Technical Writing, Version Control, Engineering Documentation, Document Management, Technical Documentation, Typography
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Graphic Design, Graphic and Visual Design Software, Motion Graphics, Animations, Content Creation, Social Media, Data Sharing, Collaborative Software, Marketing
Intermediate · Guided Project · Less Than 2 Hours
University of Illinois Urbana-Champaign
Skills you'll gain: Auditing, Internal Controls, Financial Auditing, External Auditing, Generally Accepted Auditing Standards, Fraud detection, Internal Auditing, Audit Planning, Audit Working Papers, Financial Controls, Compliance Auditing, Auditors Report, Verification And Validation, Risk Analysis, Business Risk Management, Risk Management, Probability & Statistics, Financial Reporting, Business Process
Build toward a degree
Intermediate · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Medical History Documentation, Child Health, Childbirth, Airway Management, Neonatal Intensive Care Unit, Maternal Health, Emergency Medical Services, Emergency Medicine, Pediatrics, Pediatric Nursing, Patient Transport, Obstetrics And Gynecology, Patient Evaluation, Environment Health And Safety, Health Assessment, Pathology, Vital Signs, Clinical Assessment
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Sales Strategy, Sales, Sales Management, Market Intelligence, Competitive Intelligence, Case Studies, Business Strategy, Customer Analysis, Analysis, Competitive Analysis, Strategic Decision-Making, Market Analysis, Business Research
Intermediate · Course · 1 - 4 Weeks

Universitat de Barcelona
Skills you'll gain: World History, European History, Culture, Social Sciences, Cultural Diversity, Political Sciences, Economics, Sociology
Mixed · Course · 1 - 3 Months

University at Buffalo
Skills you'll gain: Process Mapping, Data Collection, Process Improvement, Business Process, Process Analysis, Data-Driven Decision-Making, Performance Measurement, Data Validation, Business Process Modeling, Business Analytics, Operational Performance Management, Gap Analysis, Organizational Strategy, Key Performance Indicators (KPIs), Internet Of Things, Data Integrity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Data Ethics, Generative AI, Risking, Business Ethics, Legal Risk, Socioeconomics, Ethical Standards And Conduct, Environmental Social And Corporate Governance (ESG), Information Privacy, Automation, Workforce Development, Accountability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Open Shortest Path First (OSPF), Virtual Local Area Network (VLAN), OSI Models, Wide Area Networks, Network Troubleshooting, TCP/IP, Wireless Networks, Cloud Computing, Network Routing, Routing Protocols, Network Security, Network Monitoring, Event Monitoring, Threat Detection, Threat Management, Network Performance Management, Network Switches, Network Planning And Design, Network Administration, Network Protocols
Beginner · Specialization · 3 - 6 Months

University of Colorado System
Skills you'll gain: Windows Servers, Authorization (Computing), Microsoft Windows, Authentications, Operating System Administration, User Accounts, Group Policy, Microsoft Servers, Security Controls, Enterprise Security, Active Directory, Identity and Access Management, Servers, Computer Security, System Configuration, Encryption
Beginner · Course · 1 - 3 Months

The Hong Kong University of Science and Technology
Skills you'll gain: Business Continuity Planning, Compliance Management, Disaster Recovery, Operational Risk, Financial Services, Financial Regulations, Risk Management, Business Risk Management, Governance, IT Management, Information Assurance, Internal Controls, Risk Analysis, Change Management
Beginner · Course · 1 - 3 Months