
Skills you'll gain: Operations Research, Operational Efficiency, Transportation Operations, Business Operations, Resource Utilization, Operations, Process Optimization, Scheduling, Operations Management, Operational Performance Management, Resource Allocation, Project Schedules, Transportation, Supply Chain, and Logistics, Analytical Skills, Resource Planning, Logistics Management, Timelines, Logistics, Finance, Research
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Responsible AI, Generative AI, AI literacy, Google Cloud Platform, System Support, Data Ethics, Model Evaluation, Strategic Planning
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Network Troubleshooting, Technical Consulting, Amazon S3, Cloud Solutions, Cloud Computing, Cloud Management, Technical Support, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Scenario Testing, System Support, Virtual Networking, Customer Support, Cloud Storage, Cloud-Based Integration, Security Controls, Database Management
★ 4.8 (69) · Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Critical Thinking, Critical Thinking and Problem Solving, Independent Thinking, Business Ethics, Strategic Thinking, Decision Making, Analytical Skills, Problem Solving, Strategic Decision-Making, Ethical Standards And Conduct, Analysis, Self-Awareness, Open Mindset
★ 4.7 (117) · Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Hardware Troubleshooting, Customer Service, Network Troubleshooting, Customer Relationship Building, Incident Response, Technical Support and Services, Continuous Improvement Process, Cybersecurity, Process Improvement, Incident Management, Quality Improvement, Performance Metric, Desktop Support, Service Improvement, Operating Systems, Computer Hardware, Cyber Attacks, Technical Support, Operating System Administration, Customer Support
★ 4.5 (50) · Beginner · Professional Certificate · 3 - 6 Months

Amazon Web Services
Skills you'll gain: Command-Line Interface, Network Troubleshooting, Linux Commands, Linux, Linux Servers, Technical Support and Services, Linux Administration, Technical Support, Network Infrastructure, Amazon Web Services, File Management, Remote Access Systems, Network Protocols, Network Security, Operating Systems, Package and Software Management, System Configuration, DevOps, Communication
★ 4.8 (26) · Beginner · Course · 1 - 4 Weeks

Dartmouth College
Skills you'll gain: Decision Making, Decisiveness, Self-Awareness, Emotional Intelligence, Critical Thinking, Behavioral Economics, Problem Solving, Leadership Development, Analysis, Goal Setting, Strategic Leadership, Growth Mindedness, Business Strategy, Overcoming Obstacles, Mitigation
★ 4.8 (209) · Beginner · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Client Support, Help Desk Support, Operations Support Systems, Customer and Client Support, Service Management, Personal Attributes, Critical Thinking and Problem Solving, Technical Support and Services, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
★ 4.8 (1.9K) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Cloud Deployment, Microsoft 365, Cloud Computing, Cloud Solutions, Cloud Services, Cloud Management, Software As A Service, Technical Support and Services, Microsoft Office, Help Desk Support, Collaborative Software, Service Level Agreement, Billing, Technical Support, Office Administration, Hybrid Cloud Computing, Productivity Software, User Provisioning, System Monitoring, Billing & Invoicing
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales, Sales Training, Selling Techniques, Sales Support, General Sales Practices, Account Management, Communication, Negotiation
★ 4.5 (80) · Intermediate · Course · 1 - 4 Weeks

American Psychological Association
Skills you'll gain: Decision Making, Decision Intelligence, Psychology, Critical Thinking, Social Sciences, Interpersonal Communications, Diversity Awareness, Persuasive Communication
★ 4.8 (10) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Desktop Support, Operating Systems, Operating System Administration, Help Desk Support, Technical Support, System Support, Computer Systems, Technical Support and Services, Remote Access Systems, Debugging, Issue Tracking, Microsoft Windows, Performance Tuning, Software Installation, Patch Management, Microsoft Office
★ 5 (10) · Beginner · Course · 1 - 4 Weeks