IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Google Sheets, Data-Driven Decision-Making, Workforce Management, Google Workspace, Data Maintenance, Data Store, Data Analysis, Business Operations, Resource Allocation, Spreadsheet Software, Automation, Management Reporting, Workflow Management, Operations, Data Management
★ 4.7 (199) · Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Infrastructure as Code (IaC), Amazon Web Services, AWS Identity and Access Management (IAM), IT Automation, Cloud Security, Billing, Billing Systems, Expense Management, Cloud-Based Integration, Security Controls, Cost Management, Technical Support and Services, Regulatory Compliance, Compliance Management, Analytics, Artificial Intelligence and Machine Learning (AI/ML), Network Troubleshooting, Automation, Data Encryption Standard
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Overcoming Objections, Sales Process, Closing (Sales), Value Propositions, Rapport Building, Active Listening, Selling Techniques, Sales Presentation, Prospecting and Qualification, Digital Transformation, General Sales Practices, Sales Presentations, Business Communication, Sales, Technical Sales, Data Centers, Phone Sales, Sales Development, Inside Sales, Outside Sales
★ 4.8 (36) · Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Surveys, Employee Surveys, Data Sharing, User Feedback, IT Management, User Accounts, Account Management
★ 4.6 (53) · Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: IT Management, Project Risk Management, Risk Management, Risk Analysis, Project Management, AI literacy, Internal Communications, Responsible AI, Generative AI, Case Studies, Innovation, Data-Driven Decision-Making, Decision Making
★ 4.5 (6) · Beginner · Course · 1 - 4 Weeks

Pearson
Skills you'll gain: Database Design, Relational Databases, SQL, Database Management, Query Languages, Database Theory, Data Management, Database Management Systems, Databases, Database Development, Database Architecture and Administration, Data Integrity, Oracle Databases, Data Modeling, Data Access, Data Analysis, Data Manipulation, Data Structures, User Accounts
Intermediate · Specialization · 1 - 4 Weeks

Skills you'll gain: Operating System Administration, Network Security, IT Security Architecture, Package and Software Management, IT Infrastructure, Computer Networking, Information Systems Security, Systems Administration, Microsoft Windows, Technical Support and Services, Cybersecurity, OSI Models, Cloud Management, Technical Support, Desktop Support, Network Troubleshooting, Disaster Recovery, Operating Systems, Help Desk Support, TCP/IP
★ 4.9 (37) · Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Health Technology, Healthcare Ethics, Clinical Informatics, Medical Imaging, Diagnostic Radiology, Clinical Documentation, Radiology, Clinical Nursing, Data Ethics, Responsible AI, Clinical Practices, Image Analysis, Health Informatics, X-Ray Computed Tomography, Clinical Research, Risking, AI literacy, Predictive Analytics, Decision Support Systems, AI Personalization
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Selling Techniques, Sales Presentations, Closing (Sales), Sustainable Business, General Sales Practices, Sales Training, Consultative Approaches, Communication Strategies, Sales, Strategic Communication, Professional Development, Sales Development, Verbal Communication Skills, Customer Relationship Building, Sales Strategy, Negotiation, Account Management, Customer Relationship Management, Lead Generation, Digital Content
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Google Workspace, Productivity Software, Data Entry, Customer Service, Data Validation, Customer Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management
★ 4.6 (414) · Beginner · Guided Project · Less Than 2 Hours

Icahn School of Medicine at Mount Sinai
Skills you'll gain: Health Technology, Health Systems, Health Informatics, Health Care Administration, Health Care, Health Administration, Health Information Management, Telehealth, Clinical Informatics, Medical Records, Medical Devices, Electronic Medical Record, Computerized Physician Order Entry, Clinical Documentation, Electronic Medical Record System, Health Policy, Patient Communication, Interoperability, Patient-centered Care, Emerging Technologies
★ 4.6 (495) · Intermediate · Course · 3 - 6 Months

Skills you'll gain: Data Storytelling, Data Presentation, Data Visualization, Interactive Data Visualization, Statistical Visualization, Dashboard, Data Visualization Software, Dashboard Creation, Looker (Software), Data Literacy, Health Informatics, Technical Communication, Spatial Data Analysis, Data Analysis, Health Technology, Geospatial Mapping, Health Care, Web Content Accessibility Guidelines
Intermediate · Course · 1 - 4 Weeks