
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Conflict Management, Product Knowledge, Team Oriented, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

University of Colorado System
Skills you'll gain: Chronic Diseases, Parent Communication, Care Management, Pediatric First Aid, Care Coordination, Psychosocial Assessments, Medical Emergency, Health Education, First Aid, Patient Education and Support, Pediatrics, Emergency Response, Pulmonology, Pediatric Nursing, Nursing Care, Respiratory Care, Patient Communication, Food Safety and Sanitation, Nursing, Airway Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Service Management, Service Improvement, Quality Improvement, Service Design, IT Service Management, Customer experience improvement, Self Service Technologies, Call Center Experience, Customer Service, IT Management, Customer experience strategy (CX), Intranet, Systems Integration, Operations, Account Management, Virtual Environment
Intermediate · Course · 3 - 6 Months

Knowledge Accelerators
Skills you'll gain: Customer Service, Problem Solving, Customer Support, Telephone Skills, Greeting Customers, Service Level, Client Support, Help Desk Support, Operations Support Systems, Customer and Client Support, Service Management, Personal Attributes, Critical Thinking and Problem Solving, Technical Support and Services, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management
Beginner · Course · 1 - 3 Months

Dubai College of Tourism
Skills you'll gain: Hospitality Services, Intercultural Competence, Greeting Customers, Hospitality, Communication, Expectation Management, Teamwork, Rapport Building, Growth Mindedness, Personal Development, Service Recovery, Friendliness, Lifelong Learning, Collaboration, Team Collaboration, Continuous Improvement Process, Professionalism, Cultural Sensitivity, Personalized Service, Composure
Beginner · Course · 1 - 4 Weeks

American Psychological Association
Skills you'll gain: Stress Management, Resilience, Writing, Writing and Editing, Editing, Mental Health, Learning Strategies, Learning Theory, Human Learning, Mental Concentration, Physiology, Habit Formation, Productivity, Psychology, Motion Arguments, Oral Expression, Time Management, Scientific Methods, Mental Health Diseases and Disorders, Organizational Skills
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Systems Administration, IT Infrastructure, Lightweight Directory Access Protocols, Cloud Management, Operating System Administration, Active Directory, Server Administration, Disaster Recovery, Cloud Infrastructure, Technical Consulting, Information Technology, System Configuration, Cloud Computing, Cloud Services, Servers, Network Administration, Network Infrastructure, Data Storage
Beginner · Course · 1 - 3 Months

Skills you'll gain: AWS Identity and Access Management (IAM), Amazon S3, Amazon Elastic Compute Cloud, Identity and Access Management, Amazon Web Services, User Provisioning, Cloud Storage, Multi-Factor Authentication, Data Storage Technologies, Cloud Infrastructure, Cloud Solutions, Cloud Services, Cloud Computing, Role-Based Access Control (RBAC), Cloud Management, Virtual Networking, Network Architecture, Network Security, Encryption
Beginner · Course · 1 - 3 Months

Skills you'll gain: Service Recovery, Customer Service, Customer experience improvement, Service Design, Customer Relationship Building, Experience Design, Brand Loyalty, Service Management, Customer experience strategy (CX), Customer Engagement, Service Level, Relationship Management, Service Improvement, Branding, Marketing Strategies, Strategic Marketing, Quality Management, Quality Improvement, Brand Management, Marketing and Public Relations
Mixed · Course · 1 - 4 Weeks

Microsoft
Beginner · Course · 1 - 4 Weeks

Columbia University
Skills you'll gain: Literacy, Time Management, Learning Strategies, Productivity, Student Support and Services, Writing, Growth Mindedness, Higher Education, Organizational Skills, Prioritization, Collaboration, Overcoming Obstacles, Resourcefulness, Adaptability
Beginner · Course · 1 - 3 Months

Skills you'll gain: Virtual Local Area Network (VLAN), Routing Protocols, Virtual Networking, Network Switches, Network Administration, Network Routing, Network Troubleshooting, Open Shortest Path First (OSPF), Network Routers, TCP/IP, Computer Networking, Network Infrastructure, Dynamic Host Configuration Protocol (DHCP), Local Area Networks, Network Performance Management, Networking Hardware, Network Security, Network Protocols, System Configuration
Intermediate · Course · 1 - 3 Months