Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skills you'll gain: New Product Development, Product Management, Product Development, Product Lifecycle Management, Product Planning, Project Management Life Cycle, Product Design, Stakeholder Engagement, Stakeholder Management, Competitive Analysis, Product Testing, Product Requirements, Commercialization, Stakeholder Analysis, Market Analysis, Team Building, Stakeholder Communications, Market Research, Team Management
Beginner · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Microsoft Azure, Serverless Computing, Cloud Development, Microsoft Power Automate/Flow, Event-Driven Programming, Cloud-Based Integration, Business Process Automation, Application Programming Interface (API), Webhook Security, GitHub
Intermediate · Course · 1 - 3 Months

Advancing Women in Tech
Skills you'll gain: Software Architecture, Engineering Management, Goal Setting, Systems Architecture, Systems Design, Technical Management, Software Design, Smart Goals, API Design, System Design and Implementation, Technical Product Management, Cross-Functional Collaboration, Cross-Functional Team Leadership, Management Training And Development, Recruitment, Program Management, Team Performance Management, Software Engineering, Microservices, Employee Retention
Beginner · Specialization · 1 - 3 Months

MathWorks
Skills you'll gain: Model Based Systems Engineering, Systems Engineering, Systems Architecture, Systems Design, Systems Development, Functional Design, Requirements Analysis, System Requirements, Functional Requirement, Verification And Validation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Retrieval-Augmented Generation, Responsible AI, Containerization, AI Orchestration, Scalability, Docker (Software), Agentic Workflows, Application Deployment, AI Workflows, Generative AI Agents, Prompt Patterns, LangChain, Microsoft Azure, Microservices, Artificial Intelligence, Prompt Engineering, Distributed Computing, Serverless Computing, Reinforcement Learning, Natural Language Processing
Intermediate · Professional Certificate · 3 - 6 Months

Universidad de los Andes
Skills you'll gain: Responsive Web Design, HTML and CSS, Hypertext Markup Language (HTML), Bootstrap (Front-End Framework), Cascading Style Sheets (CSS), Web Language, UI Components, Web Development, Web Design, Front-End Web Development, Web Applications, Typography
Build toward a degree
Beginner · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Amazon Bedrock, Prompt Engineering, Responsible AI, Generative AI Agents, Retrieval-Augmented Generation, Generative AI, Fine-tuning, LangChain, AI Workflows, Agentic Workflows, Model Training, Model Optimization, Large Language Modeling, Artificial Intelligence, Token Optimization, Transfer Learning, LLM Application, AI literacy, Amazon Web Services, Context Management
Intermediate · Professional Certificate · 1 - 3 Months

Columbia University
Skills you'll gain: Statistical Inference, Regression Analysis, Applied Machine Learning, Statistical Methods, Statistical Machine Learning, Statistical Analysis, Statistical Hypothesis Testing, Statistical Modeling, Machine Learning, Experimentation, Data Collection, Probability & Statistics, Research Design
Advanced · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Prompt Engineering, Microsoft Copilot, Responsible AI, Presentations, Microsoft Excel, Microsoft Outlook, Data Presentation, Interactive Data Visualization, Microsoft PowerPoint, Microsoft Teams, Data Storytelling, Predictive Modeling, Email Automation, Data Visualization Software, Dashboard Creation, Data Synthesis, Spreadsheet Software, Microsoft Word, Microsoft 365, Data Analysis
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Mobile Development, React Native, Responsive Web Design, Browser Compatibility, HTML and CSS, Cross Platform Development, Hypertext Markup Language (HTML), Web Design and Development, Javascript, Application Development, Application Frameworks, JavaScript Frameworks, Cascading Style Sheets (CSS), Web Development, React.js, UI Components
Beginner · Course · 1 - 4 Weeks

Commonwealth Education Trust
Skills you'll gain: Constructive Feedback, Pedagogy, Teaching, Instructing, Education and Training, Curriculum Planning, Student-Centred Learning, Student Engagement, Instructional and Curriculum Design, Quality Assessment, Peer Review, Statistical Reporting, Performance Reporting, Reliability, Cultural Diversity
Mixed · Course · 1 - 3 Months

University of Pittsburgh
Skills you'll gain: Educational Materials, Web Content Accessibility Guidelines, Disabilities, Education and Training, Adaptive Equipment, Instructional Design, Education Software and Technology, Case Studies, Diversity Training, Student Support and Services, Student Services, Diversity Awareness, Higher Education, Diversity Equity and Inclusion Initiatives
Mixed · Course · 1 - 4 Weeks