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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Product Management: Developing and Delivering a New Product

    Skills you'll gain: New Product Development, Product Management, Product Development, Product Lifecycle Management, Product Planning, Project Management Life Cycle, Product Design, Stakeholder Engagement, Stakeholder Management, Competitive Analysis, Product Testing, Product Requirements, Commercialization, Stakeholder Analysis, Market Analysis, Team Building, Stakeholder Communications, Market Research, Team Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    153 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Create Serverless Applications

    Skills you'll gain: Microsoft Azure, Serverless Computing, Cloud Development, Microsoft Power Automate/Flow, Event-Driven Programming, Cloud-Based Integration, Business Process Automation, Application Programming Interface (API), Webhook Security, GitHub

    4.4
    Rating, 4.4 out of 5 stars
    ·
    134 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    Advancing Women in Tech

    Real-World Engineering Management

    Skills you'll gain: Software Architecture, Engineering Management, Goal Setting, Systems Architecture, Systems Design, Technical Management, Software Design, Smart Goals, API Design, System Design and Implementation, Technical Product Management, Cross-Functional Collaboration, Cross-Functional Team Leadership, Management Training And Development, Recruitment, Program Management, Team Performance Management, Software Engineering, Microservices, Employee Retention

    4.6
    Rating, 4.6 out of 5 stars
    ·
    98 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Preview
    Preview
    M

    MathWorks

    Systems Engineering

    Skills you'll gain: Model Based Systems Engineering, Systems Engineering, Systems Architecture, Systems Design, Systems Development, Functional Design, Requirements Analysis, System Requirements, Functional Requirement, Verification And Validation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    294 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Microsoft AI Agents: From Foundations to Applications

    Skills you'll gain: Retrieval-Augmented Generation, Responsible AI, Containerization, AI Orchestration, Scalability, Docker (Software), Agentic Workflows, Application Deployment, AI Workflows, Generative AI Agents, Prompt Patterns, LangChain, Microsoft Azure, Microservices, Artificial Intelligence, Prompt Engineering, Distributed Computing, Serverless Computing, Reinforcement Learning, Natural Language Processing

    3.4
    Rating, 3.4 out of 5 stars
    ·
    23 reviews

    Intermediate · Professional Certificate · 3 - 6 Months

  • Status: Preview
    Preview
    U

    Universidad de los Andes

    Introducción al desarrollo web

    Skills you'll gain: Responsive Web Design, HTML and CSS, Hypertext Markup Language (HTML), Bootstrap (Front-End Framework), Cascading Style Sheets (CSS), Web Language, UI Components, Web Development, Web Design, Front-End Web Development, Web Applications, Typography

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    180 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    Status: AI skills
    AI skills
    A

    Amazon Web Services

    AWS Generative AI and AI Agents with Amazon Bedrock

    Skills you'll gain: Amazon Bedrock, Prompt Engineering, Responsible AI, Generative AI Agents, Retrieval-Augmented Generation, Generative AI, Fine-tuning, LangChain, AI Workflows, Agentic Workflows, Model Training, Model Optimization, Large Language Modeling, Artificial Intelligence, Token Optimization, Transfer Learning, LLM Application, AI literacy, Amazon Web Services, Context Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    94 reviews

    Intermediate · Professional Certificate · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Columbia University

    Causal Inference

    Skills you'll gain: Statistical Inference, Regression Analysis, Applied Machine Learning, Statistical Methods, Statistical Machine Learning, Statistical Analysis, Statistical Hypothesis Testing, Statistical Modeling, Machine Learning, Experimentation, Data Collection, Probability & Statistics, Research Design

    3.3
    Rating, 3.3 out of 5 stars
    ·
    107 reviews

    Advanced · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Microsoft 365 with Generative AI

    Skills you'll gain: Prompt Engineering, Microsoft Copilot, Responsible AI, Presentations, Microsoft Excel, Microsoft Outlook, Data Presentation, Interactive Data Visualization, Microsoft PowerPoint, Microsoft Teams, Data Storytelling, Predictive Modeling, Email Automation, Data Visualization Software, Dashboard Creation, Data Synthesis, Spreadsheet Software, Microsoft Word, Microsoft 365, Data Analysis

    4.6
    Rating, 4.6 out of 5 stars
    ·
    86 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    M

    Meta

    Introduction to Mobile Development

    Skills you'll gain: Mobile Development, React Native, Responsive Web Design, Browser Compatibility, HTML and CSS, Cross Platform Development, Hypertext Markup Language (HTML), Web Design and Development, Javascript, Application Development, Application Frameworks, JavaScript Frameworks, Cascading Style Sheets (CSS), Web Development, React.js, UI Components

    4.7
    Rating, 4.7 out of 5 stars
    ·
    602 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Commonwealth Education Trust

    Foundations of Teaching for Learning: Introduction to Student Assessment

    Skills you'll gain: Constructive Feedback, Pedagogy, Teaching, Instructing, Education and Training, Curriculum Planning, Student-Centred Learning, Student Engagement, Instructional and Curriculum Design, Quality Assessment, Peer Review, Statistical Reporting, Performance Reporting, Reliability, Cultural Diversity

    4.9
    Rating, 4.9 out of 5 stars
    ·
    1.1K reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Pittsburgh

    Disability Awareness and Support

    Skills you'll gain: Educational Materials, Web Content Accessibility Guidelines, Disabilities, Education and Training, Adaptive Equipment, Instructional Design, Education Software and Technology, Case Studies, Diversity Training, Student Support and Services, Student Services, Diversity Awareness, Higher Education, Diversity Equity and Inclusion Initiatives

    4.6
    Rating, 4.6 out of 5 stars
    ·
    332 reviews

    Mixed · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular service design courses

  • Product Management: Developing and Delivering a New Product: SkillUp
  • Create Serverless Applications : Microsoft
  • Real-World Engineering Management: Advancing Women in Tech
  • Systems Engineering: MathWorks
  • Microsoft AI Agents: From Foundations to Applications: Microsoft
  • Introducción al desarrollo web: Universidad de los Andes
  • AWS Generative AI and AI Agents with Amazon Bedrock: Amazon Web Services
  • Causal Inference: Columbia University
  • Microsoft 365 with Generative AI: Microsoft
  • Introduction to Mobile Development: Meta

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