Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Rice University
Skills you'll gain: Conflict Management, Professional Networking, Employee Coaching, Meeting Facilitation, Relationship Management, Relationship Building, Communication Strategies, Communication, Mentorship, Active Listening, Interpersonal Communications, Verbal Communication Skills, People Management, Constructive Feedback, Influencing, Rapport Building, Coaching, People Development, Collaboration, Leadership
Advanced · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Intellectual Property, Branding, Brand Marketing, Brand Strategy, Legal Strategy, Brand Management, Asset Protection, Promotional Strategies, Packaging and Labeling, Legal Risk, Marketing, Strategic Planning, Registration, Legal Research, Legal Proceedings, Docketing, Risk Analysis, Continuous Monitoring, Case Law
Mixed · Course · 1 - 4 Weeks

École Polytechnique
Skills you'll gain: Research Methodologies, Research, Research Design, Document Management, Data Collection, Investigation, Databases, Intellectual Property
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Peer Review, Project Design, Marketing Strategies, Business, Marketing Planning, Analysis, Strategic Marketing, Business Planning, Marketing, Business Analysis, Strategic Thinking, Constructive Feedback, Business Strategy, Accounting, Report Writing, Writing, Finance, Financial Accounting
Mixed · Course · 1 - 3 Months

IE Business School
Skills you'll gain: Retail Management, Marketing Channel, Merchandising, Conflict Management, Retail Store Operations, Market Opportunities, Supply Chain, E-Commerce, Market Dynamics, Vendor Relationship Management, Cross-Channel Marketing, Growth Strategies, Supply Chain Planning, Web Presence, Promotional Strategies, Company, Product, and Service Knowledge, Digital Transformation
Beginner · Course · 1 - 4 Weeks

Peking University
Skills you'll gain: Microarchitecture, Computer Architecture, Computer Systems, Hardware Architecture, Data Storage, Data Storage Technologies, Computer Hardware, Peripheral Devices, Systems Architecture, System Software, Memory Management, Computational Logic, OS Process Management
Mixed · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Microsoft SQL Servers, SQL, Database Design, Transact-SQL, Databases, Database Management Systems, Database Management, Relational Databases, Data Transformation, Data Manipulation, GitHub Copilot, Query Languages, Generative AI, Data Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Workflows, Generative AI Agents, Agentic Workflows, Artificial Intelligence and Machine Learning (AI/ML), Agentic systems, Microsoft Azure, LLM Application, Artificial Intelligence, AI Integrations, Model Deployment, Prompt Engineering, Application Deployment, Program Development, GitHub, Development Environment, Software Development, Natural Language Processing, Technical Documentation
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Workspace, File Management, Collaborative Software, Document Management, Data Sharing, Productivity Software, Shared Media, Cloud Storage, File Systems, Business Software, Content Management, Organizational Skills, Data Management, Identity and Access Management, Role-Based Access Control (RBAC)
Beginner · Course · 1 - 3 Months

Berklee
Skills you'll gain: Entrepreneurship, Creativity, Team Building, Creative Problem-Solving, Creative Thinking, Presentations, Innovation, Brand Strategy, Branding, Collaboration, Product Development, Relationship Building, New Business Development, Professional Networking, Problem Solving
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Oral Expression, Communication, Persuasive Communication, Presentations, Verbal Communication Skills, Teamwork, Team Oriented, Team Collaboration, Problem Solving, Public Speaking, Collaboration, Interpersonal Communications, Agile Product Development, Professional Development, Social Skills, Agile Project Management, Professionalism, Critical Thinking and Problem Solving, Complex Problem Solving, Solution Delivery
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Project Management Life Cycle, Risk Management, Project Risk Management, Stakeholder Management, Risk Management Framework, Project Management, Risk Mitigation, Active Listening, Stakeholder Engagement, Project Management Institute (PMI) Methodology, Systems Development Life Cycle, Communication Strategies, Risk Analysis, Communication, Stakeholder Communications, Agile Methodology, Backlogs, Conflict Management, Project Documentation, Communication Planning
Beginner · Course · 1 - 3 Months