
Dubai College of Tourism
Skills you'll gain: Operational Efficiency, Strategic Decision-Making, Revenue Management, Operations, Billing & Invoicing, Return On Investment, Record Keeping
Beginner · Course · 1 - 4 Weeks

ESSEC Business School
Skills you'll gain: Revenue Management, Hospitality Management, Forecasting, Budgeting, Hotels and Accommodations, Hospitality, Financial Forecasting, Hotel Operations, Revenue Forecasting, Target Market, Booking (Sales), Market Dynamics, Consumer Behaviour, Digital Transformation, Customer Acquisition Management, Data-Driven Decision-Making
Mixed · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Engineering Plans And Specifications, Blueprint Reading, Architectural Drawing, Architecture and Construction, Technical Drawing, Engineering Drawings, Construction, Engineering Documentation, Design Specifications, Mechanical Drawings, Coordination, Plumbing, Structural Engineering, Electrical Systems
Mixed · Course · 1 - 3 Months

Yonsei University
Skills you'll gain: Hospitality Management, Hospitality and Food Services, Hospitality, Customer Service, Guest Relations, Customer experience strategy (CX), Customer Relationship Management, Service Design, Healthcare Industry Knowledge, Expectation Management, Product Marketing, Service Management, Innovation, Customer experience improvement, Revenue Management, Business Marketing, Service Improvement, Hospital Experience, Marketing, Patient-centered Care
Mixed · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Booking (Sales), Sales Process, General Sales Practices, Market Opportunities, Client Services
Beginner · Course · 1 - 4 Weeks

Alex Genadinik
Skills you'll gain: Stress Management, Infant Care, Mental Health, Habit Formation, Working With Children, Child Health, Nutrition and Diet, Physiology
Mixed · Course · 1 - 3 Months

Skills you'll gain: Vendor Management, Hospitality Management, Vendor Relationship Management, Hospitality and Food Services, Performance Measurement, Hotel And Restaurant Management, Performance Metric, Business Process, Business Process Management, Business Communication, Process Optimization, Creative Problem-Solving, Key Performance Indicators (KPIs), Law, Regulation, and Compliance, Communication, Strategic Thinking, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Università Bocconi
Skills you'll gain: Leadership and Management, Branding, Business Management, Brand Management, Brand Strategy, Brand Loyalty, Data Strategy, Fundraising, Data-Driven Decision-Making, Marketing, Consumer Behaviour, Customer Engagement, Target Audience
Mixed · Course · 1 - 3 Months

Dubai College of Tourism
Skills you'll gain: Revenue Management, Market Share, Hotel Operations, Hotels and Accommodations, Market Intelligence, Competitive Analysis, Hospitality Management, Market Analysis, Key Performance Indicators (KPIs), Market Data, Benchmarking, Market Research, Competitive Intelligence, Hospitality, Performance Analysis, Performance Measurement, Technology Strategies, Data Analysis, Strategic Thinking, Data Visualization
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Talent Management, Goal Setting, Team Building, Teamwork, Team Management, Talent Pipelining, Influencing, Team Motivation, Visionary, Team Leadership, People Development, Performance Appraisal, Management Training And Development, Team Performance Management, Motivational Skills, Smart Goals, Interviewing Skills, Persuasive Communication, Leadership, Leadership Development
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Organizational Change, Service Improvement, Culture Transformation, Process Mapping, Key Performance Indicators (KPIs), Journey Mapping, Customer Service, Hospitality Management, Hospitality, Guest Relations, Customer Analysis, Hotel And Restaurant Management, Hospitality and Food Services, Sustainable Business, Collaboration
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Intercultural Competence, Cultural Sensitivity, Healthcare Ethics, Public Health and Disease Prevention, Stress Management, Safety Training, Preventative Care, Health Care, Public Health, Safety and Security, Ethical Standards And Conduct, Infectious Diseases, Emergency Response, Mental Health, Planning
Beginner · Course · 1 - 4 Weeks