Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of Illinois Urbana-Champaign
Skills you'll gain: Cloud Applications, Cloud Development, Cloud Computing, Cloud Platforms, Cloud Computing Architecture, Cloud Services, Cloud Infrastructure, Cloud Solutions, Virtual Networking, Distributed Computing, Network Architecture, Systems Integration
Mixed · Course · 1 - 3 Months
Kennesaw State University
Skills you'll gain: Customer Retention, Trustworthiness, Loyalty Programs, Social Impact, Expectation Management, Brand Loyalty, Customer Advocacy, Corporate Sustainability, Customer Relationship Management, Customer Insights, Customer experience strategy (CX), Customer Engagement, Sustainable Development, Customer Analysis, Human Resource Strategy, Sustainable Business, Customer Relationship Building, Business Strategy, Business, Marketing
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Financial Statements, Dashboard, Variance Analysis, Resource Utilization, Financial Analysis, Pivot Tables And Charts, Excel Formulas, Financial Forecasting, Financial Modeling, Microsoft Excel, Performance Reporting, Data Validation, Spreadsheet Software, Financial Reporting, Auditing, Cost Management, Data Presentation, Data Storytelling, Business Intelligence, Performance Analysis
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: MySQL Workbench, Data-Driven Decision-Making, Exploratory Data Analysis, MySQL, Data Analysis, Query Languages, SQL, Analytical Skills, Database Software, Technical Communication, Relational Databases
Intermediate · Guided Project · Less Than 2 Hours

Universidad Nacional Autónoma de México
Skills you'll gain: Energy and Utilities, Equipment Design, Radiation Protection, Waste Minimization, Plant Operations and Management, Thermal Management, Materials science, Production Process, Process Engineering, Manufacturing Processes, Chemical Engineering, Engineering Design Process, Process Control, Facility Management, Engineering Calculations, Control Systems, Environmental Engineering, Cost Estimation, Chemistry, Natural Resource Management
Intermediate · Specialization · 3 - 6 Months

Università di Napoli Federico II
Skills you'll gain: Machine Controls, Simulation and Simulation Software, Model Based Systems Engineering, Mechanical Engineering, Control Systems, Computer Vision, Laboratory Experience, Simulations, Image Analysis, Robotics, Experimentation, Matlab, Electronic Systems, Vibrations, Hydraulics, Mathematical Modeling, Engineering Analysis, Automation, Model Evaluation, Data Validation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Vulnerability Scanning, Vulnerability Assessments, Penetration Testing, Security Testing, Network Security, Threat Detection, Network Monitoring, Network Analysis, Operating Systems
Beginner · Guided Project · Less Than 2 Hours

University of Science and Technology of China
Skills you'll gain: Brainstorming, Creative Thinking, Creative Problem-Solving, Productivity, Ideation, Time Management, Adult Learning Principles, Problem Solving, Innovation, Lifelong Learning, Productivity Software, Quick Learning, Adult Education, Learning Strategies, Operational Efficiency, Workflow Management, Collaboration, Adaptability, Personal Development, Self-Awareness
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Generative AI Agents, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Artificial Intelligence, Jupyter, Healthcare Industry Knowledge, Model Training, Healthcare Ethics, Health Disparities, Health Informatics, LLM Application, Machine Learning, Deep Learning, Statistical Machine Learning, AI Integrations, AI Security, Model Evaluation, Predictive Modeling, Data-Driven Decision-Making, Data Processing, Data Analysis
Intermediate · Specialization · 1 - 3 Months

Google Cloud
Skills you'll gain: Identity and Access Management, Cloud Infrastructure, Google App Engine, Google Cloud Platform, Infrastructure As A Service (IaaS), Kubernetes, Cloud Development, Cloud Platforms, Cloud Computing Architecture, Cloud Deployment, Cloud Services, Load Balancing, Cloud Applications, Prompt Engineering, Cloud Computing, Cloud-Native Computing, Cloud Management, Application Deployment, Site Reliability Engineering, Cloud API
Intermediate · Specialization · 3 - 6 Months

University of Maryland, College Park
Skills you'll gain: Facility Management and Maintenance, Energy and Utilities, Construction Management, Sustainable Architecture, Construction Engineering, Construction, Architecture and Construction, Sustainable Technologies, Stakeholder Engagement, Sustainable Design, Facility Management, Sustainable Engineering, Corporate Sustainability, Stakeholder Management, Stormwater Management, Building Information Modeling, Project Design, Sustainability Standards, Building Services Engineering, Project Performance
Intermediate · Course · 1 - 3 Months

Banco Interamericano de Desarrollo
Skills you'll gain: Project Design, Case Studies, Project Scoping, Risk Management, Project Risk Management, Risk Analysis, Project Planning, Project Management, Proposal Development, Scope Management, Community Development, Analysis, Community and Social Work, Social Impact, Procurement, Proposal Writing
Beginner · Course · 1 - 4 Weeks