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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • U

    University of California, Irvine

    Iniciando e planejando projetos

    Skills you'll gain: Stakeholder Engagement, Project Planning, Stakeholder Management, Planning, Conflict Management, Project Management, Project Scoping, Leadership and Management, Stakeholder Communications, Scope Management, Project Controls, Project Documentation, Coordinating, Stakeholder Analysis, Influencing, Organizational Structure

    4.9
    Rating, 4.9 out of 5 stars
    ·
    82 reviews

    Mixed · Course · 1 - 3 Months

  • U

    University of Colorado System

    Agile Systems Engineering

    Skills you'll gain: Systems Engineering, Verification And Validation, Team Management, Team Performance Management, Systems Architecture, Requirements Analysis, Requirements Elicitation, Scrum (Software Development), Systems Development Life Cycle, Teamwork, Systems Development, Configuration Management, Scaled Agile Framework, Team Building, Agile Methodology, Team Oriented, Team Motivation, Organizational Leadership, Management Training And Development, Leadership and Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    12 reviews

    Intermediate · Specialization · 3 - 6 Months

  • U

    University of Maryland, College Park

    Crafting Strategies for Innovation Initiatives for Corporate Entrepreneurs

    Skills you'll gain: Innovation, Internal Auditing, Corporate Strategy, Overcoming Objections, Organizational Strategy, Organizational Structure, Organizational Change, Business Strategies, Entrepreneurship, Culture Transformation, Ideation, Business Planning, Auditing, New Business Development

    4.2
    Rating, 4.2 out of 5 stars
    ·
    30 reviews

    Beginner · Course · 1 - 4 Weeks

  • T

    Tecnológico de Monterrey

    Introducción a la Innovación Empresarial y Creación de Valor

    Skills you'll gain: Design Thinking, Change Management, Organizational Change, Innovation, Business Transformation, Ideation, Forecasting, Strategic Thinking, Organizational Strategy, Value Propositions, Market Opportunities, Lean Methodologies

    Build toward a degree

    4.9
    Rating, 4.9 out of 5 stars
    ·
    46 reviews

    Advanced · Course · 1 - 4 Weeks

  • D

    Duke University

    Telehealth: Essentials, Teamwork, and Cardiopulmonary Exam

    Skills you'll gain: Telehealth, Patient Education And Counseling, Medical Telemetry, Teamwork, Patient Communication, Collaboration, Patient Preparation, Clinical Assessment, Vital Signs, Patient Education and Support, Health Technology, Health Assessment, Patient Treatment, Health Care, Health Systems, Telecommunications, Patient Evaluation, Care Management, Health Care Procedure and Regulation, Communication

    4.9
    Rating, 4.9 out of 5 stars
    ·
    37 reviews

    Beginner · Specialization · 1 - 4 Weeks

  • C

    Coursera

    Build a Business Architecture using AWS Organization

    Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Solution Architecture, Cloud Computing Architecture, Infrastructure Architecture, Identity and Access Management, Organizational Structure, Cloud Solutions, Continuous Monitoring, Account Management

    4.4
    Rating, 4.4 out of 5 stars
    ·
    50 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • I

    Indian Institute of Science

    Sensors and Systems for Biomedical Applications

    Skills you'll gain: Biomedical Technology, Biomedical Engineering, Medical Devices, Medical Equipment and Technology, Vital Signs, Medical Equipment, Materials science, Health Technology, Analytical Testing, Laboratory Testing, Analytical Chemistry, Biochemistry, Diagnostic Tests, Molecular Biology, Sensory Systems Analysis, Electrophysiology, AI Personalization, Electocardiography, Neurology, Electronics

    4.7
    Rating, 4.7 out of 5 stars
    ·
    11 reviews

    Intermediate · Course · 1 - 3 Months

  • U

    University of California, Irvine

    Data Warehousing and Business Intelligence

    Skills you'll gain: Extract, Transform, Load, Data Warehousing, Data Mining, Business Intelligence, Star Schema, Snowflake Schema, Data Modeling, Data Architecture, Unsupervised Learning, Business Analytics, Data-Driven Decision-Making, Machine Learning Methods, Databases, Predictive Modeling, Cloud Computing, Supervised Learning, Classification Algorithms

    4.6
    Rating, 4.6 out of 5 stars
    ·
    131 reviews

    Beginner · Course · 1 - 4 Weeks

  • F

    Fractal Analytics

    Generative AI for HR Professionals

    Skills you'll gain: Prompt Engineering, Responsible AI, LLM Application, Large Language Modeling, HR Tech, Human Resources, AI Enablement, Information Privacy, Human Resource Policies, Personally Identifiable Information, Governance, AI Integrations, Employee Surveys, Interviewing Skills, Recruitment, Employee Onboarding, Employee Engagement, Talent Acquisition, Compliance Management, Diversity and Inclusion

    4.5
    Rating, 4.5 out of 5 stars
    ·
    24 reviews

    Intermediate · Course · 1 - 4 Weeks

  • T

    Technical University of Munich (TUM)

    From Zero to Hero - Digital Product Development From Scratch

    Skills you'll gain: Prompt Engineering, Amazon Bedrock, MLOps (Machine Learning Operations), Product Improvement, Innovation, Solution Design, Model Training, Generative AI, Ideation, Amazon Web Services, Lean Methodologies, Model Evaluation, Process Improvement, Human Centered Design, Product Development, New Product Development, Machine Learning Methods, Machine Learning, User Research, Risk Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    53 reviews

    Beginner · Course · 1 - 3 Months

  • U

    University of Illinois Urbana-Champaign

    Subsistence Marketplaces

    Skills you'll gain: Business Planning, Solution Design, Consumer Behaviour, Sustainable Development, Enterprise Modeling, Entrepreneurship, Sustainable Business, Market Dynamics, Market Opportunities, Needs Assessment, Design Thinking, Ideation, Product Development, Environmental Issue, Sustainability Reporting, Business Development, Cultural Sensitivity, Empathy & Emotional Intelligence

    4.4
    Rating, 4.4 out of 5 stars
    ·
    25 reviews

    Beginner · Course · 1 - 3 Months

  • P

    Politecnico di Milano

    Water: an essential resource

    Skills you'll gain: Water Quality, Water Sustainability, Water Resources, Water Resource Management, Sustainable Development, Environmental Engineering, Environmental Engineering and Restoration, Sanitation, Environmental Monitoring, Sustainable Engineering, Sustainable Design, Human Centered Design, Risk Analysis, Machine Learning Methods, Machine Learning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    59 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular service design courses

  • Iniciando e planejando projetos: University of California, Irvine
  • Agile Systems Engineering: University of Colorado System
  • Crafting Strategies for Innovation Initiatives for Corporate Entrepreneurs: University of Maryland, College Park
  • Introducción a la Innovación Empresarial y Creación de Valor: Tecnológico de Monterrey
  • Telehealth: Essentials, Teamwork, and Cardiopulmonary Exam: Duke University
  • Build a Business Architecture using AWS Organization: Coursera
  • Sensors and Systems for Biomedical Applications: Indian Institute of Science
  • Data Warehousing and Business Intelligence: University of California, Irvine
  • Generative AI for HR Professionals: Fractal Analytics
  • From Zero to Hero - Digital Product Development From Scratch: Technical University of Munich (TUM)

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