Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

University of California, Irvine
Skills you'll gain: Stakeholder Engagement, Project Planning, Stakeholder Management, Planning, Conflict Management, Project Management, Project Scoping, Leadership and Management, Stakeholder Communications, Scope Management, Project Controls, Project Documentation, Coordinating, Stakeholder Analysis, Influencing, Organizational Structure
Mixed · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Systems Engineering, Verification And Validation, Team Management, Team Performance Management, Systems Architecture, Requirements Analysis, Requirements Elicitation, Scrum (Software Development), Systems Development Life Cycle, Teamwork, Systems Development, Configuration Management, Scaled Agile Framework, Team Building, Agile Methodology, Team Oriented, Team Motivation, Organizational Leadership, Management Training And Development, Leadership and Management
Intermediate · Specialization · 3 - 6 Months

University of Maryland, College Park
Skills you'll gain: Innovation, Internal Auditing, Corporate Strategy, Overcoming Objections, Organizational Strategy, Organizational Structure, Organizational Change, Business Strategies, Entrepreneurship, Culture Transformation, Ideation, Business Planning, Auditing, New Business Development
Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Design Thinking, Change Management, Organizational Change, Innovation, Business Transformation, Ideation, Forecasting, Strategic Thinking, Organizational Strategy, Value Propositions, Market Opportunities, Lean Methodologies
Build toward a degree
Advanced · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Telehealth, Patient Education And Counseling, Medical Telemetry, Teamwork, Patient Communication, Collaboration, Patient Preparation, Clinical Assessment, Vital Signs, Patient Education and Support, Health Technology, Health Assessment, Patient Treatment, Health Care, Health Systems, Telecommunications, Patient Evaluation, Care Management, Health Care Procedure and Regulation, Communication
Beginner · Specialization · 1 - 4 Weeks

Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Solution Architecture, Cloud Computing Architecture, Infrastructure Architecture, Identity and Access Management, Organizational Structure, Cloud Solutions, Continuous Monitoring, Account Management
Intermediate · Guided Project · Less Than 2 Hours

Indian Institute of Science
Skills you'll gain: Biomedical Technology, Biomedical Engineering, Medical Devices, Medical Equipment and Technology, Vital Signs, Medical Equipment, Materials science, Health Technology, Analytical Testing, Laboratory Testing, Analytical Chemistry, Biochemistry, Diagnostic Tests, Molecular Biology, Sensory Systems Analysis, Electrophysiology, AI Personalization, Electocardiography, Neurology, Electronics
Intermediate · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Extract, Transform, Load, Data Warehousing, Data Mining, Business Intelligence, Star Schema, Snowflake Schema, Data Modeling, Data Architecture, Unsupervised Learning, Business Analytics, Data-Driven Decision-Making, Machine Learning Methods, Databases, Predictive Modeling, Cloud Computing, Supervised Learning, Classification Algorithms
Beginner · Course · 1 - 4 Weeks

Fractal Analytics
Skills you'll gain: Prompt Engineering, Responsible AI, LLM Application, Large Language Modeling, HR Tech, Human Resources, AI Enablement, Information Privacy, Human Resource Policies, Personally Identifiable Information, Governance, AI Integrations, Employee Surveys, Interviewing Skills, Recruitment, Employee Onboarding, Employee Engagement, Talent Acquisition, Compliance Management, Diversity and Inclusion
Intermediate · Course · 1 - 4 Weeks

Technical University of Munich (TUM)
Skills you'll gain: Prompt Engineering, Amazon Bedrock, MLOps (Machine Learning Operations), Product Improvement, Innovation, Solution Design, Model Training, Generative AI, Ideation, Amazon Web Services, Lean Methodologies, Model Evaluation, Process Improvement, Human Centered Design, Product Development, New Product Development, Machine Learning Methods, Machine Learning, User Research, Risk Management
Beginner · Course · 1 - 3 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Business Planning, Solution Design, Consumer Behaviour, Sustainable Development, Enterprise Modeling, Entrepreneurship, Sustainable Business, Market Dynamics, Market Opportunities, Needs Assessment, Design Thinking, Ideation, Product Development, Environmental Issue, Sustainability Reporting, Business Development, Cultural Sensitivity, Empathy & Emotional Intelligence
Beginner · Course · 1 - 3 Months

Politecnico di Milano
Skills you'll gain: Water Quality, Water Sustainability, Water Resources, Water Resource Management, Sustainable Development, Environmental Engineering, Environmental Engineering and Restoration, Sanitation, Environmental Monitoring, Sustainable Engineering, Sustainable Design, Human Centered Design, Risk Analysis, Machine Learning Methods, Machine Learning
Beginner · Course · 1 - 4 Weeks