• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Service Design

Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Popular Service Design Courses and Certifications


  • I

    Illinois Tech

    Digital Healthcare Informatics and AI

    Skills you'll gain: Health Informatics, Clinical Informatics, AI Product Strategy, Health Information Management and Medical Records, Epic EMR, Patient Flow, Public Health, Health Systems, Public Health and Disease Prevention, Innovation, Health Care, Healthcare Project Management, Patient Coordination, Data Analysis, Data Management, Natural Language Processing, Data Governance, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Regulatory Compliance

    Intermediate · Specialization · 1 - 3 Months

  • B

    Board Infinity

    Writing Effective Technical Documentation

    Skills you'll gain: Project Documentation, Layout Design, Target Audience, Design, Graphic and Visual Design, Ethical Standards And Conduct, Professional Networking, Collaborative Software, Driving engagement, Diversity and Inclusion, Content Management Systems, Portfolio Management

    4.1
    Rating, 4.1 out of 5 stars
    ·
    16 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Create an Email Autoresponder Using Mailchimp

    Skills you'll gain: Email Automation, Email Marketing, Marketing Automation, Newsletters, Automation, Personalized Campaigns, Digital Marketing Tools, Editing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    44 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Crie artes para redes sociais usando Canva

    Skills you'll gain: Canva (Software), Social Media Content, Social Media Marketing, Social Media, Multimedia, Marketing Design, Content Creation, Graphic and Visual Design Software, Graphic Design, Graphic and Visual Design, Animations, Editing, Marketing, Product Promotion

    4.6
    Rating, 4.6 out of 5 stars
    ·
    71 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • U

    University of Florida

    Fixing Healthcare Delivery 2.0: Advanced Lean

    Skills you'll gain: Lean Methodologies, Patient-centered Care, Patient Safety, Patient Flow, Scientific Methods, Health Systems, Process Improvement, Continuous Quality Improvement (CQI), Process Modeling, Systems Analysis

    4.7
    Rating, 4.7 out of 5 stars
    ·
    44 reviews

    Mixed · Course · 1 - 3 Months

  • C

    Coursera

    Change Leadership: Strategic Route Analysis with Miro

    Skills you'll gain: Change Management, Visionary, Organizational Change, Business Transformation, Process Development, Strategic Leadership, Innovation, Initiative and Leadership, Process Analysis, Organizational Leadership, Leadership and Management, Business Process Reengineering, Adaptability, Diagram Design

    4.5
    Rating, 4.5 out of 5 stars
    ·
    45 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • A

    Amazon Web Services

    Hands-on with AWS for IT Professionals

    Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Amazon S3, Network Planning And Design, Identity and Access Management, Cloud Solutions, Cloud Management, Cloud Computing, Cloud Computing Architecture, Public Cloud, User Provisioning, Network Architecture, Virtual Networking, Cloud Infrastructure, Cloud Services, User Accounts, Solution Architecture

    4.8
    Rating, 4.8 out of 5 stars
    ·
    26 reviews

    Beginner · Course · 1 - 4 Weeks

  • L

    LearnQuest

    Angular 17 Overview & Basics

    Skills you'll gain: Angular, Model View Controller, Cascading Style Sheets (CSS), JavaScript Frameworks, Application Frameworks, UI Components, Front-End Web Development, Web Applications, Hypertext Markup Language (HTML), Web Development, Development Environment

    4.3
    Rating, 4.3 out of 5 stars
    ·
    48 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of California, Irvine

    Writing Skills for University Success

    Skills you'll gain: Writing, Writing and Editing, Research, Research Reports, Editing, Style Guides, Organizational Structure, Organizational Skills, Ethical Standards And Conduct

    4.5
    Rating, 4.5 out of 5 stars
    ·
    77 reviews

    Beginner · Course · 1 - 4 Weeks

  • P

    Politecnico di Milano

    Water: an essential resource

    Skills you'll gain: Water Quality, Water Sustainability, Water Resources, Water Resource Management, Sustainable Development, Environmental Engineering, Environmental Engineering and Restoration, Sanitation, Environmental Monitoring, Sustainable Engineering, Sustainable Design, Human Centered Design, Risk Analysis, Machine Learning Methods, Machine Learning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    59 reviews

    Beginner · Course · 1 - 4 Weeks

  • G

    Google

    Leadership and Influencing Skills

    Skills you'll gain: Team Leadership, Team Performance Management, Team Collaboration, Collaboration, People Management

    4.8
    Rating, 4.8 out of 5 stars
    ·
    40 reviews

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Creating a Virtual Machine

    Skills you'll gain: Virtual Machines, Web Servers, Servers, Google Cloud Platform, Virtualization and Virtual Machines, Cloud Deployment, Application Deployment, Cloud Infrastructure, Cloud Hosting, Virtualization, Infrastructure As A Service (IaaS), Cloud Services, Virtual Networking, Command-Line Interface, Cloud Computing, Operating Systems

    4.6
    Rating, 4.6 out of 5 stars
    ·
    30 reviews

    Beginner · Project · Less Than 2 Hours

1…438439440…834

In summary, here are 10 of our most popular service design courses

  • Digital Healthcare Informatics and AI: Illinois Tech
  • Writing Effective Technical Documentation: Board Infinity
  • Create an Email Autoresponder Using Mailchimp: Coursera
  • Crie artes para redes sociais usando Canva: Coursera
  • Fixing Healthcare Delivery 2.0: Advanced Lean: University of Florida
  • Change Leadership: Strategic Route Analysis with Miro: Coursera
  • Hands-on with AWS for IT Professionals: Amazon Web Services
  • Angular 17 Overview & Basics: LearnQuest
  • Writing Skills for University Success: University of California, Irvine
  • Water: an essential resource: Politecnico di Milano

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok