IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Brainstorming, Root Cause Analysis, Collaborative Software, Ideation, Business Analysis, Problem Management, Design Thinking, Discussion Facilitation, Business Process Management
★ 4.5 (30) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Database Administration, Microsoft SQL Servers, Microsoft Azure, Database Management, Operational Databases, Transact-SQL, Database Architecture and Administration, Database Management Systems, Performance Tuning, SQL, Cloud Computing, Security Controls, Azure Active Directory, Cloud Security, Disaster Recovery, Data Migration, Data Security, Virtual Machines
★ 3.9 (15) · Intermediate · Course · 1 - 3 Months

Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Service Management, Systems Integration, Control Objectives for Information and Related Technology (COBIT), Supplier Relationship Management, Supplier Performance Management, Strategic Sourcing, Culture Transformation, Process Development, Organizational Structure, Cross-Functional Collaboration, Governance, Risk Analysis, Process Improvement and Optimization, Risk Management, Continuous Improvement Process, Organizational Change, Performance Measurement, Lean Methodologies
Beginner · Course · 1 - 3 Months

SkillsBooster Academy
Skills you'll gain: Prompt Engineering, Microsoft Copilot, Vibe coding, Generative AI Agents, GitHub, AI Workflows, Software Development Tools, Application Development, Artificial Intelligence, Generative AI, AI Personalization, Code Review, Responsible AI, Software Development, Front-End Web Development, Design Software, React.js, Software Engineering, Web Development, Javascript
★ 4.9 (7) · Beginner · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Sustainable Technologies, Sustainable Engineering, Production Process, Sustainable Design, Environmental Engineering, Sustainable Development, Sustainability Standards, Electronic Components, Environmental Issue, Manufacturing Operations, Basic Electrical Systems, Energy and Utilities, Electrical Power, Manufacturing Processes, Chemistry, Materials science, Quality Assurance, Emerging Technologies, Innovation
★ 4.8 (8) · Beginner · Course · 1 - 4 Weeks
Starweaver
Skills you'll gain: Responsible AI, Google Gemini, Anthropic Claude, Business Leadership, ChatGPT, Business Transformation, Digital Transformation, Leadership, Strategic Leadership, Strategic Thinking, Generative AI, Competitive Intelligence, Stakeholder Communications, Decision Intelligence, Organizational Change, AI Integrations, Communication Strategies, Business Ethics, Analytical Skills, Strategic Marketing
Intermediate · Course · 1 - 4 Weeks

University of Washington
Skills you'll gain: GitHub, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), Version Control, Git (Version Control System), HTML and CSS, Web Design and Development, Web Development, Web Development Tools, Web Design, Front-End Web Development, Web Content Accessibility Guidelines, Debugging, Semantic Web, Web Analytics and SEO
★ 4.5 (16) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Employee Retention, Team Performance Management, Team Motivation, Talent Management, Drive Engagement, Team Building, Team Management, People Development, Employee Engagement, Motivational Skills, Constructive Feedback, Leadership Development, Performance Management, Recognizing Others, Collaboration, Workforce Development, Workplace inclusivity, Trustworthiness
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI, No-Code Development, Prompt Engineering Tools, AI literacy, LLM Application, Personalized Campaigns, Prompt Engineering, Application Development, Social Media Campaigns, Marketing Automation, ChatGPT, Social Media Content, Content Development and Management, Automation
★ 4 (21) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Dashboard Creation, Data Visualization Software, Data Modeling, Dashboard, Data Wrangling, Interactive Data Visualization, Data Presentation, Data Storytelling, Data Transformation, Data Cleansing, Data Import/Export, Exploratory Data Analysis, Data Analysis, Key Performance Indicators (KPIs)
★ 4.9 (13) · Intermediate · Course · 1 - 4 Weeks

Columbia University
Skills you'll gain: Digital pedagogy, Blended Learning, Education Software and Technology, Student Engagement, Learning Management Systems, Digital Transformation, Collaborative Software, Curriculum Development, Teaching, digital literacy, Content Management Systems, Web Design and Development, Web Presence, Content Management, Planning, Research, Auditing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Security Testing, Continuous Monitoring, Cyber Security Assessment, Penetration Testing, Vulnerability Assessments, Intrusion Detection and Prevention, Vulnerability Scanning, Software Testing, Security Controls, System Monitoring, White-Box Testing, Threat Detection, IT General Controls (ITGC)
★ 4.9 (7) · Advanced · Course · 1 - 4 Weeks