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Customer Experience Courses

Customer experience courses can help you learn customer journey mapping, feedback analysis, service design, and personalization strategies. You can build skills in empathy-driven communication, problem-solving, and creating seamless interactions across various touchpoints. Many courses introduce tools like customer relationship management (CRM) software, survey platforms, and analytics dashboards, that support gathering insights and enhancing customer satisfaction.


Popular Customer Experience Courses and Certifications


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    Packt

    Microsoft Windows Server - Hands-On Training Part I

    Skills you'll gain: Active Directory, Windows Servers, User Accounts, Microsoft Windows, Dynamic Host Configuration Protocol (DHCP), Firewall, Server Administration, Group Policy, Windows PowerShell, Operating System Administration, Systems Administration, Virtualization, Virtual Machines, Network Administration, Network Security, File Systems

    Intermediate · Course · 1 - 3 Months

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    Real Madrid Graduate School Universidad Europea

    Future of data and technology in football

    Skills you'll gain: Image Analysis, Computer Vision, Real Time Data, Reinforcement Learning, Large Language Modeling, Advanced Analytics, Data-Driven Decision-Making, Machine Learning, Artificial Intelligence, Data Integration, Analysis, Predictive Analytics, Automation, Supervised Learning, Natural Language Processing, Data Presentation, Innovation

    Beginner · Course · 1 - 4 Weeks

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    Coursera

    Automate, Analyze, and Evaluate ML Experiments

    Skills you'll gain: MLOps (Machine Learning Operations), Model Evaluation, Key Performance Indicators (KPIs), Business Metrics, Performance Analysis, Performance Measurement, Responsible AI, Test Execution Engine, Performance Metric, Test Automation, Feature Engineering, Verification And Validation, Content Performance Analysis, Machine Learning, Data Ethics, Quality Assessment, Gap Analysis, Cost Benefit Analysis, Research Design, Quantitative Research

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    DynaTrace Masterclass – The Complete Guide for Beginners

    Skills you'll gain: System Monitoring, Application Performance Management, DevOps, CI/CD, Cloud Management, Transaction Processing, Continuous Monitoring, Multi-Cloud, Hybrid Cloud Computing, Role-Based Access Control (RBAC), Dependency Analysis, Real Time Data

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Coordinate Patient Care: Referrals and Follow-ups

    Skills you'll gain: Care Coordination, Follow Through, Patient Registration, Setting Appointments, Practice Management Software, Medical Records, Record Keeping

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Johns Hopkins University

    Neuroscience and Neuroimaging

    Skills you'll gain: Magnetic Resonance Imaging, Neurology, Medical Imaging, Diagnostic Radiology, Anatomy, Image Analysis, Data Analysis, X-Ray Computed Tomography, Data Manipulation, Radiology, Analytical Skills, Experimentation, Statistical Analysis, Biomedical Technology, Advanced Analytics, Network Analysis, R Programming, Data Processing, Research Design, Statistics

    4.6
    Rating, 4.6 out of 5 stars
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    3.3K reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: New
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    Coursera

    Design Ethical AI Rewards and Policies

    Skills you'll gain: Reinforcement Learning, Regulatory Compliance, Due Diligence, Artificial Intelligence and Machine Learning (AI/ML), Risk Analysis, Policy Analysis, Policy Development, Algorithms

    Intermediate · Course · 1 - 4 Weeks

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    Packt

    Google Cloud Digital Leader Certification Guide

    Skills you'll gain: Cloud Computing Architecture, Google Cloud Platform, Cloud Security, Cloud Computing, Digital Transformation, Application Programming Interface (API), Model Deployment, Public Cloud, Data Pipelines, Cloud Infrastructure, Artificial Intelligence and Machine Learning (AI/ML), Data Management, Virtualization and Virtual Machines, Microservices, Containerization, Machine Learning

    Beginner · Course · 1 - 3 Months

  • Status: New
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    Coursera

    Connect Google Ads & Analytics Data

    Skills you'll gain: Google Ads, Google Analytics, Marketing Analytics, Data Integration, Web Analytics, Data Access

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    EDUCBA

    Build a C# .NET Kids Play Zone App from Scratch

    Skills you'll gain: Database Application, Application Design, SQL, User Interface (UI), User Requirements Documents

    Beginner · Course · 1 - 4 Weeks

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    LearnQuest

    Advanced Lead Qualification and Pipeline Management

    Skills you'll gain: Sales Pipelines, Closing (Sales), Sales Process, Prospecting and Qualification, Negotiation, Sales Training, Sales Strategy, Customer Analysis, Sales Enablement, Marketing Analytics, Customer Relationship Management (CRM) Software, Account Management, Customer Success Management, Data-Driven Decision-Making

    Beginner · Course · 1 - 4 Weeks

  • Status: New
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    EDUCBA

    Build a Restaurant Management System Using C# .NET

    Skills you'll gain: Billing Systems, Registration, Invoicing, Restaurant Management, Microsoft Visual Studio, Security Testing, Point of Sale, Order Management, Scalability

    Beginner · Course · 1 - 3 Months

Searches related to customer experience

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1…575859…549

In summary, here are 10 of our most popular customer experience courses

  • Microsoft Windows Server - Hands-On Training Part I: Packt
  • Future of data and technology in football : Real Madrid Graduate School Universidad Europea
  • Automate, Analyze, and Evaluate ML Experiments: Coursera
  • DynaTrace Masterclass – The Complete Guide for Beginners: Coursera
  • Coordinate Patient Care: Referrals and Follow-ups: Coursera
  • Neuroscience and Neuroimaging: Johns Hopkins University
  • Design Ethical AI Rewards and Policies: Coursera
  • Google Cloud Digital Leader Certification Guide: Packt
  • Connect Google Ads & Analytics Data: Coursera
  • Build a C# .NET Kids Play Zone App from Scratch: EDUCBA

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