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Conflict Resolution Courses

Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.

Popular Conflict Resolution Courses and Certifications


  • Status: Free Trial
    Free Trial
    R

    Rice University

    Leadership Development for Engineers

    Skills you'll gain: Conflict Management, Professional Networking, Smart Goals, Team Motivation, Employee Coaching, Creative Problem-Solving, Motivational Skills, Team Management, Team Performance Management, Prioritization, Stress Management, Meeting Facilitation, Relationship Management, Goal Setting, Time Management, Creative Thinking, Relationship Building, Communication Strategies, Creativity, Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.2K reviews

    Beginner · Specialization · 3 - 6 Months

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    Logical Operations

    Managing Conflict

    Skills you'll gain: Conflict Management, De-escalation Techniques, Teamwork, Mediation, Interpersonal Communications, Communication Strategies, Collaboration, Composure, Leadership, Negotiation, Emotional Intelligence, Analysis, Communication, Active Listening, Program Implementation, Leadership Development, Problem Solving, Empathy, Non-Verbal Communication, Self-Awareness

    Mixed · Course · 1 - 3 Months

  • Status: Free
    Free
    E

    Erasmus University Rotterdam

    When Disaster Meets Conflict

    Skills you'll gain: Policy Development, Conflict Management, Ethical Standards And Conduct, Disaster Recovery, Policy Analysis, Emergency Response, Mitigation, International Relations, Risk Analysis, Risk Management, Public Safety and National Security, Decision Intelligence

    4.7
    Rating, 4.7 out of 5 stars
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    83 reviews

    Intermediate · Course · 1 - 3 Months

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    U

    UBITS

    Resuelve conflictos laborales según la Guía de HBR

    Skills you'll gain: Conflict Management, Communication Strategies, Relationship Building, Emotional Intelligence, Trustworthiness, Growth Mindedness

    4.7
    Rating, 4.7 out of 5 stars
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    18 reviews

    Intermediate · Course · 1 - 4 Weeks

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    Coursera

    Resolve Conflicts & Trace Bugs with Git

    Skills you'll gain: Collaborative Software, Git (Version Control System), Version Control, Debugging, Software Configuration Management, Conflict Management, Root Cause Analysis, Reconciliation

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    Managing Conflict

    Skills you'll gain: Conflict Management, Emotional Intelligence, De-escalation Techniques, Empathy & Emotional Intelligence, Communication Strategies, Interpersonal Communications, Empathy, Communication, Verbal Communication Skills, Behavior Management, Self-Awareness, Concision

    4.6
    Rating, 4.6 out of 5 stars
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    25 reviews

    Beginner · Course · 1 - 3 Months

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    U

    Universidad Nacional Autónoma de México

    Solución pacífica de conflictos. Menos gritos más acuerdos

    Skills you'll gain: Mediation, Conflict Management, Negotiation, Communication Strategies, Verbal Communication Skills, Communication, Empathy, Active Listening, Non-Verbal Communication, Problem Solving, Decision Making

    Beginner · Course · 1 - 3 Months

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    Starweaver

    Customer Service Essentials: 20 Skills for Happy Clients

    Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Guest Relations, Hospitality Services, Hospitality and Food Services, Hospitality, Professionalism, Teamwork, Coordination, Customer experience improvement, Collaboration, Communication Strategies, Communication, Empathy, Active Listening

    5
    Rating, 5 out of 5 stars
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    7 reviews

    Mixed · Course · 1 - 4 Weeks

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    Logical Operations

    Problem-Solving Skills

    Skills you'll gain: Problem Solving, Critical Thinking and Problem Solving, Creative Problem-Solving, Solution Delivery, Ideation, Brainstorming, Creative Thinking, Complex Problem Solving, Team Building, Teamwork, Solution Selling, Resourcefulness, Business Solutions, Creativity, Analytical Skills, Decision Making, Business Ethics, Strategic Decision-Making, Conflict Management, Analysis

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
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    SkillUp

    Product Owner: Communications & Stakeholder Management

    Skills you'll gain: Backlogs, Stakeholder Communications, Virtual Teams, Stakeholder Management, Agile Project Management, Stakeholder Engagement, Agile Software Development, Agile Product Development, Agile Methodology, Communication, Communication Strategies, Collaborative Software, Cross-Functional Collaboration, Cross-Functional Team Leadership, Negotiation, Conflict Management, Product Management, Product Requirements, User Story, Team Oriented

    4.8
    Rating, 4.8 out of 5 stars
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    17 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    T

    Tecnológico de Monterrey

    Negotiation Strategies and Styles

    Skills you'll gain: Negotiation, Strategic Decision-Making, Cultural Diversity, Strategic Thinking, Intercultural Competence, Decision Making, Conflict Management, Plan Execution

    4.7
    Rating, 4.7 out of 5 stars
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    34 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
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    U

    Universidad Nacional Autónoma de México

    La solución del conflicto ético

    Skills you'll gain: Healthcare Ethics, Ethical Standards And Conduct, Health Care Procedure and Regulation, Clinical Experience, Conflict Management, Healthcare Industry Knowledge, Law, Regulation, and Compliance, Health Care

    4.7
    Rating, 4.7 out of 5 stars
    ·
    476 reviews

    Mixed · Course · 1 - 3 Months

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