Business process courses can help you learn process mapping, workflow optimization, and performance measurement. You can build skills in analyzing operational efficiency, implementing change management strategies, and enhancing customer experience. Many courses introduce tools like Six Sigma, Lean methodologies, and business process modeling software, that support streamlining operations and driving continuous improvement.

Skills you'll gain: Presentations, Proposal Development, Proposal Writing, Value Propositions, Sales Presentations, Solution Sales Engineering, Collaborative Software, Collaboration, Meeting Facilitation, Discussion Facilitation, Drive Engagement
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Feasibility Studies, Plant Operations and Management, Project Finance, Facility Operations, Financial Modeling, Energy and Utilities, Project Implementation, Financial Analysis, Cost Estimation, Project Management Life Cycle, Financial Forecasting, Maintenance, Repair, and Facility Services, Construction Management, Plan Execution, Project Management, Sustainable Technologies, Electric Power Systems, Forecasting, Environment and Resource Management, Stakeholder Analysis
★ 4.8 (192) · Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI Agents, Prompt Engineering Tools, Generative AI, ChatGPT, Self Service Technologies, Customer Service, AI Personalization, Content Performance Analysis, Customer Support, Customer Communications Management, Customer Inquiries, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Knowledge Transfer, Customer Relationship Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Hypertext Markup Language (HTML), Course Development, Learning Management Systems, Collaboration, Training and Development, Teamwork, Team Collaboration, Content Management
★ 4.8 (6) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Marketing Strategies, Facebook, Persona Development, Target Audience, Marketing, Target Market, Social Media Marketing, Social Media, Customer Analysis, Social Media Management, Driving engagement, E-Commerce, Business
Beginner · Guided Project · Less Than 2 Hours

University of Huddersfield
Skills you'll gain: Performance Appraisal, Employee Performance Management, Performance Management, Staff Management, Workforce Management, Team Performance Management, Team Motivation, Leadership and Management, People Management, Team Management, Performance Review, Management Training And Development, Team Leadership, Motivational Skills, Diversity and Inclusion, Organizational Leadership, Workplace inclusivity, Human Resources Management and Planning, Diversity Awareness, Diversity Programs
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Sales Prospecting, Selling Techniques, Prospecting and Qualification, Microsoft Copilot, Sales Strategy, Sales, Sales Presentations, Lead Generation, AI Personalization, Customer Analysis, Microsoft PowerPoint, Customer Communications Management, Presentations, Customer Relationship Management (CRM) Software, AI Integrations, Business Research, Quality Control
Advanced · Course · 1 - 4 Weeks

Goldman Sachs
Skills you'll gain: Process Mapping, Operational Efficiency, Business Operations, Operations Management, Process Management, Business Process, Process Analysis, Operations, Business Process Improvement, Process Improvement and Optimization, Process Optimization, Operational Analysis, Process Improvement, Process Development, Continuous Improvement Process, Customer experience improvement, Business Technologies
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Sprint Retrospectives, Team Building, Sprint Planning, Agile Project Management, Team Performance Management, Agile Software Development, Team Management, Agile Methodology, Team Oriented, Agile Product Development, Backlogs, Risk Management, Meeting Facilitation, Continuous Improvement Process, Product Management, Stakeholder Engagement, Discussion Facilitation, Prioritization
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Sales Development, Salesforce, Campaign Management, Lead Generation, Sales Pipelines, Sales Management, Prospecting and Qualification, Sales Enablement, Sales Process, Promotions and Campaigns, Customer Relationship Management (CRM) Software, Data Entry, Data Import/Export, Email Automation, Marketing Management, Record Keeping
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: GitHub Copilot, Integrated Development Environments, Microsoft Visual Studio, AI Enablement, Development Environment, Debugging, HTML and CSS, React.js, Cascading Style Sheets (CSS), Software Installation
★ 4.3 (31) · Intermediate · Course · 1 - 4 Weeks

Goodwill Industries International
Skills you'll gain: Interviewing Skills, Coaching, Client Support, Employee Onboarding, Professional Networking, Branding, Negotiation, Writing, Resource Utilization, Financial Planning
★ 4.7 (60) · Beginner · Course · 1 - 4 Weeks