• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Business Process

Business Process Courses

Business process courses can help you learn process mapping, workflow optimization, and performance measurement. You can build skills in analyzing operational efficiency, implementing change management strategies, and enhancing customer experience. Many courses introduce tools like Six Sigma, Lean methodologies, and business process modeling software, that support streamlining operations and driving continuous improvement.

Popular Business Process Courses and Certifications


  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Marketing e o Consumidor no Ambiente Digital

    Skills you'll gain: Marketing Strategies, Customer experience strategy (CX), Strategic Marketing, Data-Driven Marketing, Marketing Planning, Marketing, Digital Brand Strategy, Digital Marketing, Customer Analysis, Digital Marketing Campaigns, Communication Planning, Integrated Marketing Communications, Digital Analysis, Consumer Behaviour, Content Marketing, Customer Insights, Marketing Communications, Target Market, Marketing Analytics, Digital Transformation

    4.9
    Rating, 4.9 out of 5 stars
    ·
    12 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Personalized Marketing at Scale

    Skills you'll gain: Customer Analysis, Personalized Campaigns, AI Personalization, Customer Insights, Data-Driven Marketing, Marketing Analytics, Generative AI, Target Audience, Customer Data Management, Marketing Automation, Marketing, Campaign Management, Marketing Effectiveness, Content Creation, Analysis

    4.9
    Rating, 4.9 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    M

    Macquarie University

    전략적 경영으로 경쟁우위 선점하기

    Skills you'll gain: Business Strategy, Strategic Thinking, Growth Strategies, Competitive Analysis, Corporate Strategy, Strategic Marketing, Value Propositions, Organizational Strategy, Customer Analysis, Business Planning, Market Analysis, Market Share, Strategic Decision-Making, New Business Development, Market Opportunities, Market Dynamics, Innovation

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Modern Issues in Food & Agriculture

    Skills you'll gain: Environmental Social And Corporate Governance (ESG), Food and Beverage, Sustainable Systems, Consumer Behaviour, Sustainable Development, Sustainability Standards, Environment and Resource Management, Food Safety and Sanitation, Climate Change Adaptation, Socioeconomics, Climate Change Mitigation, Environmental Policy, Economics, Packaging and Labeling, Public Policies, Economic Development, Emerging Technologies, Policy Analysis, Biotechnology

    4.8
    Rating, 4.8 out of 5 stars
    ·
    11 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    A

    AI CERTs

    Product Management with AI

    Skills you'll gain: User Research, Customer Insights, Regulatory Compliance, AI Workflows, AI literacy, AI Integrations, Performance Measurement, Artificial Intelligence, Product Development, Emerging Technologies, Model Evaluation, Ethical Standards And Conduct

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    L

    LearnKartS

    Master Microsoft Excel with Copilot

    Skills you'll gain: Prompt Engineering, Excel Formulas, Microsoft Copilot, Microsoft Excel, Pivot Tables And Charts, Data Cleansing, Data Visualization, Data Presentation, Data Manipulation, Business Reporting, Data Wrangling, Spreadsheet Software, Data Entry, Data Quality, Data Transformation, Data Validation, Data Analysis, Workflow Management, AI Workflows, Decision Making

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    CertNexus

    Detect and Mitigate Ethical Risks

    Skills you'll gain: Data Ethics, Responsible AI, Accountability Frameworks, Risk Control, Accountability, Risk Management, Risk Analysis, Business Risk Management, Information Privacy, Risk Management Framework, Risk Mitigation, Personally Identifiable Information, Safety Assurance, Safety and Security, Safety Standards, Ethical Standards And Conduct, Artificial Intelligence, Diversity and Inclusion

    4.5
    Rating, 4.5 out of 5 stars
    ·
    101 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    J

    John Wiley & Sons

    Management and Leadership Skills for Managers

    Skills you'll gain: Productivity, Leadership and Management, Management Training And Development, Time Management, Leadership, Business Leadership, Delegation Skills, Team Leadership, Leadership Development, Employee Onboarding, Prioritization, Organizational Leadership, People Management, Business Management, Staff Management, Team Building, Performance Measurement, Quality Management, Recruitment, Executive Recruitment

    Beginner · Course · 3 - 6 Months

  • Status: Preview
    Preview
    T

    The University of Edinburgh

    Climate Solutions

    Skills you'll gain: Climate Change Programs, Climate Change Mitigation, Climate Change Adaptation, Environmental Issue, Social Impact, Sustainable Development, Mitigation, Environmental Policy, Sustainable Systems, Environment, Social Justice, Sustainable Business, Environmental Science, Community Outreach, Advocacy

    4.7
    Rating, 4.7 out of 5 stars
    ·
    30 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    Universidade de São Paulo

    Estatística não-paramétrica para a tomada de decisão

    Skills you'll gain: Sample Size Determination, Statistical Hypothesis Testing, Sampling (Statistics), Statistical Inference, Statistical Methods, Data-Driven Decision-Making, Statistical Modeling, Quantitative Research, Statistics, Statistical Analysis, Probability & Statistics, Scientific Methods, Decision Making, Probability, Probability Distribution

    4.4
    Rating, 4.4 out of 5 stars
    ·
    139 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    T

    Tecnológico de Monterrey

    2.- El Cálculo - Modelo Cuadrático

    Skills you'll gain: Digital pedagogy, Education Software and Technology, Calculus, Applied Mathematics, Mechanics, Algebra, Mathematical Modeling, General Mathematics, Model Optimization, Mathematics Education, Mathematical Software, Graphing, Derivatives

    4.8
    Rating, 4.8 out of 5 stars
    ·
    341 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    S

    Starweaver

    Safety Essentials for a Productive Workforce

    Skills you'll gain: Safety Training, Safety Standards, Accident Prevention, Occupational Health, Injury Prevention, Lifting Ability, Hazard Communication (HazCom), Electrical Safety, Personal protective equipment, Productivity, Compliance Management, Risk Analysis, Quality Assessment, Self-Awareness

    Beginner · Course · 1 - 4 Weeks

1…627628629…834

In summary, here are 10 of our most popular business process courses

  • Marketing e o Consumidor no Ambiente Digital: Fundação Instituto de Administração
  • GenAI for Personalized Marketing at Scale: Coursera
  • 전략적 경영으로 경쟁우위 선점하기: Macquarie University
  • Modern Issues in Food & Agriculture: University of Illinois Urbana-Champaign
  • Product Management with AI: AI CERTs
  • Master Microsoft Excel with Copilot: LearnKartS
  • Detect and Mitigate Ethical Risks: CertNexus
  • Management and Leadership Skills for Managers: John Wiley & Sons
  • Climate Solutions: The University of Edinburgh
  • Estatística não-paramétrica para a tomada de decisão: Universidade de São Paulo

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Accounting
  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • Human Resources (HR)
  • Microsoft Excel
  • Project Management
  • Python
  • SQL

Professional Certificates

  • Google AI Certificate
  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM AI Engineering Certificate
  • IBM AI Product Manager Certificate
  • IBM Data Science Certificate
  • Intuit Academy Bookkeeping Certificate

Courses & Specializations

  • AI Essentials Specialization
  • AI For Business Specialization
  • AI For Everyone Course
  • AI in Healthcare Specialization
  • Deep Learning Specialization
  • Excel Skills for Business Specialization
  • Financial Markets Course
  • Machine Learning Specialization
  • Prompt Engineering for ChatGPT Course
  • Python for Everybody Specialization

Career Resources

  • Career Aptitude Test
  • CAPM Certification Requirements
  • CompTIA A+ Certification Requirements
  • CompTIA Security+ Certification Requirements
  • Essential IT Certifications
  • High-Income Skills to Learn
  • How to Learn Artificial Intelligence
  • PMP Certification Requirements
  • Popular Cybersecurity Certifications
  • Share your Coursera learning story

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Udemy

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok