Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Call Center Experience, Customer Support, Greeting Customers, Retail Sales, Transaction Processing, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Ability To Meet Deadlines, Root Cause Analysis, Non-Verbal Communication, Communication, Positivity

Skills you'll gain: Robotics, Model Optimization, Systems Thinking, Problem Solving, Analytical Skills

Skills you'll gain: Responsible AI, Team Building, Generative AI, Customer experience improvement, Automation, Data Ethics, Customer Engagement, Customer Service, AI Enablement, Cross-Functional Collaboration, Customer Data Management, Business Ethics, Information Privacy

Skills you'll gain: Vendor Management, Hospitality Management, Vendor Relationship Management, Hospitality and Food Services, Performance Measurement, Hotel And Restaurant Management, Performance Metric, Business Process, Business Process Management, Business Communication, Process Optimization, Creative Problem-Solving, Key Performance Indicators (KPIs), Law, Regulation, and Compliance, Communication, Strategic Thinking, Communication Strategies

Skills you'll gain: Automation, Social Sciences, Electrical Systems, Social Impact, Socioeconomics, Electric Power Systems, Emerging Technologies, Sustainable Technologies, Economics, Policy, and Social Studies, Social Justice, Sustainable Development, Health Technology, Public Policies, Environmental Issue, Public Affairs, Policy Analysis, Climate Change Mitigation, Safety and Security, Artificial Intelligence

Skills you'll gain: Microsoft Power Automate/Flow, Business Process Automation, Microsoft Power Platform, Email Automation, Workflow Management, Microsoft 365, Order Management, Expense Management

Skills you'll gain: Sustainable Business, Technical Sales, Consultative Approaches, Sales Territory Management, Corporate Sustainability, Solution Selling, Sales, Selling Techniques, Sales Strategy, Customer Relationship Building, Relationship Building, Sales Process, Relationship Management, Solution Design, Sales Prospecting, Customer Advocacy, Market Opportunities, AI Personalization, Customer Relationship Management, Business Relationship Management

Skills you'll gain: Technical Standard, Ethical Standards And Conduct, Interoperability, Emerging Technologies, Common Core Standards, Information Privacy, Digital Communications, Telecommunications, Artificial Intelligence

Skills you'll gain: Emerging Technologies, Cloud Deployment, Cloud Computing, Cloud Services, Technology Strategies, Digital Marketing, Internet Of Things, Digital Transformation, Cybersecurity, Artificial Intelligence, Blockchain, Business Strategy, Data Security, Business Modeling, Artificial Intelligence and Machine Learning (AI/ML), Automation

Skills you'll gain: Scalability, Devops Tools, IT Automation, IT Infrastructure, Cloud Computing, Systems Administration, Servers

Skills you'll gain: Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Tensorflow, Artificial Neural Networks, Convolutional Neural Networks, Machine Learning Methods, Recurrent Neural Networks (RNNs), Technology Strategies, Business Strategy, Machine Learning Software, Business Modeling, Business Strategies, Natural Language Processing, Artificial Intelligence, Machine Learning, Company, Product, and Service Knowledge, Unsupervised Learning

Skills you'll gain: Amazon Bedrock, Agentic Workflows, Serverless Computing, Responsible AI, Agentic systems, AI Workflows, Generative AI Agents, Amazon Web Services, AI Security, Cloud Deployment, Customer Relationship Management, Security Controls