
Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Engagement, Customer Relationship Building, Customer Service, Customer Advocacy, Consumer Behaviour, User Feedback, Marketing Strategies, Service Improvement, Marketing Strategy and Techniques
Beginner · Course · 1 - 4 Weeks

University of London
Skills you'll gain: Operations Management, Operations, Process Design, Operational Excellence, Business Operations, Manufacturing Operations, Operational Efficiency, Process Mapping, Operational Analysis, Organizational Strategy, Process Management, Business Strategy, Customer Analysis, Strategic Planning
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Vendor Management, Hospitality Management, Vendor Relationship Management, Hospitality and Food Services, Performance Measurement, Hotel And Restaurant Management, Performance Metric, Business Process, Business Process Management, Business Communication, Process Optimization, Creative Problem-Solving, Key Performance Indicators (KPIs), Law, Regulation, and Compliance, Communication, Strategic Thinking, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Hybrid Cloud Computing, vCenter Server, VMware ESX Servers, vSphere Networking and Storage, Storage vMotion, vCenter Server Management, vSphere DRS & HA, Cloud Management, NSX-T Network Virtualization, Virtual Machines, Cloud Platforms, Cloud Infrastructure, Virtualization and Virtual Machines, IT Automation, Cloud Computing, Network Troubleshooting, Virtualization, Automation, Application Lifecycle Management, Scripting
Advanced · Course · 1 - 4 Weeks

Advancing Women in Tech
Skills you'll gain: Software Architecture, Engineering Management, Goal Setting, Systems Architecture, Systems Design, Technical Management, Software Design, Smart Goals, API Design, System Design and Implementation, Technical Product Management, Cross-Functional Collaboration, Cross-Functional Team Leadership, Management Training And Development, Recruitment, Program Management, Team Performance Management, Software Engineering, Microservices, Employee Retention
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Team Motivation, People Management, Trustworthiness, Performance Management, People Development, Coaching, Staff Management, Team Building, Leadership, Business Leadership, Influencing, Goal Setting, Communication, Accountability, Decision Making
Intermediate · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Disaster Recovery, Security Management, System Monitoring, Cyber Security Policies, Enterprise Security, Systems Administration, Operating System Administration, Security Architecture Review, Security Controls, Patch Management, Continuous Monitoring, Data Maintenance, Information Systems Security, Unix, Data Integrity
Intermediate · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Employee Performance Management, Performance Management, Team Performance Management, Constructive Feedback, Management Training And Development, Performance Appraisal, Performance Review, Employee Coaching, People Management, Goal Setting, Performance Metric, Expectation Management, Coaching, Employee Engagement, Performance Measurement, Team Building, Drive Engagement, Collaboration, Accountability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Organizational Change, Service Improvement, Culture Transformation, Process Mapping, Key Performance Indicators (KPIs), Journey Mapping, Customer Service, Hospitality Management, Hospitality, Guest Relations, Customer Analysis, Hotel And Restaurant Management, Hospitality and Food Services, Sustainable Business, Collaboration
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Linux Servers, Linux Administration, Unix, Linux Commands, Linux, Unix Commands, Command-Line Interface, OS Process Management, Operating System Administration, Unix Shell, Debugging, System Monitoring, DevOps, Memory Management, Resource Management
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Site Reliability Engineering, Service Level, Service Level Agreement, Reliability, Key Performance Indicators (KPIs), System Monitoring, Performance Metric, Performance Measurement, Business Metrics, Continuous Monitoring, Return On Investment, DevOps, Customer experience improvement, Incident Management, Software Development, Business Workflow Analysis, Journey Mapping, Prioritization, Business Leadership
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Peripheral Devices, Virtual Private Networks (VPN), Mac OS, TCP/IP, System Configuration, Network Protocols, Network Administration, Network Support, General Networking, Operating System Administration, Remote Access Systems, Knowledge of Apple Software, Systems Administration, Cloud-Based Integration, Desktop Support, Knowledge of Apple Hardware, Hardware Troubleshooting, Data Sharing, Cloud Management
Advanced · Course · 1 - 4 Weeks