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  • Service Management

Results for "service management"


  • Status: Free Trial
    Free Trial
    C

    Coursera

    Improving Customer Retention

    Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Engagement, Customer Relationship Building, Customer Service, Customer Advocacy, Consumer Behaviour, User Feedback, Marketing Strategies, Service Improvement, Marketing Strategy and Techniques

    4.6
    Rating, 4.6 out of 5 stars
    ·
    83 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of London

    Operations Systems Excellence

    Skills you'll gain: Operations Management, Operations, Process Design, Operational Excellence, Business Operations, Manufacturing Operations, Operational Efficiency, Process Mapping, Operational Analysis, Organizational Strategy, Process Management, Business Strategy, Customer Analysis, Strategic Planning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    85 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Starweaver

    Business Process Outsourcing Strategies in Hospitality

    Skills you'll gain: Vendor Management, Hospitality Management, Vendor Relationship Management, Hospitality and Food Services, Performance Measurement, Hotel And Restaurant Management, Performance Metric, Business Process, Business Process Management, Business Communication, Process Optimization, Creative Problem-Solving, Key Performance Indicators (KPIs), Law, Regulation, and Compliance, Communication, Strategic Thinking, Communication Strategies

    5
    Rating, 5 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Mastering VMware Automation and Cloud Management Skills

    Skills you'll gain: Hybrid Cloud Computing, vCenter Server, VMware ESX Servers, vSphere Networking and Storage, Storage vMotion, vCenter Server Management, vSphere DRS & HA, Cloud Management, NSX-T Network Virtualization, Virtual Machines, Cloud Platforms, Cloud Infrastructure, Virtualization and Virtual Machines, IT Automation, Cloud Computing, Network Troubleshooting, Virtualization, Automation, Application Lifecycle Management, Scripting

    Advanced · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Advancing Women in Tech

    Real-World Engineering Management

    Skills you'll gain: Software Architecture, Engineering Management, Goal Setting, Systems Architecture, Systems Design, Technical Management, Software Design, Smart Goals, API Design, System Design and Implementation, Technical Product Management, Cross-Functional Collaboration, Cross-Functional Team Leadership, Management Training And Development, Recruitment, Program Management, Team Performance Management, Software Engineering, Microservices, Employee Retention

    4.6
    Rating, 4.6 out of 5 stars
    ·
    98 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    SkillUp

    Understanding Management and Leadership

    Skills you'll gain: Team Motivation, People Management, Trustworthiness, Performance Management, People Development, Coaching, Staff Management, Team Building, Leadership, Business Leadership, Influencing, Goal Setting, Communication, Accountability, Decision Making

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Planning, Auditing and Maintaining Enterprise Systems

    Skills you'll gain: Disaster Recovery, Security Management, System Monitoring, Cyber Security Policies, Enterprise Security, Systems Administration, Operating System Administration, Security Architecture Review, Security Controls, Patch Management, Continuous Monitoring, Data Maintenance, Information Systems Security, Unix, Data Integrity

    4.7
    Rating, 4.7 out of 5 stars
    ·
    233 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    S

    Starweaver

    Managing Employee Performance

    Skills you'll gain: Employee Performance Management, Performance Management, Team Performance Management, Constructive Feedback, Management Training And Development, Performance Appraisal, Performance Review, Employee Coaching, People Management, Goal Setting, Performance Metric, Expectation Management, Coaching, Employee Engagement, Performance Measurement, Team Building, Drive Engagement, Collaboration, Accountability

    4.8
    Rating, 4.8 out of 5 stars
    ·
    62 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Starweaver

    Effective Service Innovation by Design in Hotel Management

    Skills you'll gain: Customer experience improvement, Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Organizational Change, Service Improvement, Culture Transformation, Process Mapping, Key Performance Indicators (KPIs), Journey Mapping, Customer Service, Hospitality Management, Hospitality, Guest Relations, Customer Analysis, Hotel And Restaurant Management, Hospitality and Food Services, Sustainable Business, Collaboration

    4.4
    Rating, 4.4 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Linux: Processes & System Resource Management for DevOps

    Skills you'll gain: Linux Servers, Linux Administration, Unix, Linux Commands, Linux, Unix Commands, Command-Line Interface, OS Process Management, Operating System Administration, Unix Shell, Debugging, System Monitoring, DevOps, Memory Management, Resource Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    23 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: New
    New
    P

    Packt

    SLIs and SLOs Demystified

    Skills you'll gain: Site Reliability Engineering, Service Level, Service Level Agreement, Reliability, Key Performance Indicators (KPIs), System Monitoring, Performance Metric, Performance Measurement, Business Metrics, Continuous Monitoring, Return On Investment, DevOps, Customer experience improvement, Incident Management, Software Development, Business Workflow Analysis, Journey Mapping, Prioritization, Business Leadership

    Intermediate · Course · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Network Configuration, Network Services, & System Management

    Skills you'll gain: Peripheral Devices, Virtual Private Networks (VPN), Mac OS, TCP/IP, System Configuration, Network Protocols, Network Administration, Network Support, General Networking, Operating System Administration, Remote Access Systems, Knowledge of Apple Software, Systems Administration, Cloud-Based Integration, Desktop Support, Knowledge of Apple Hardware, Hardware Troubleshooting, Data Sharing, Cloud Management

    4.4
    Rating, 4.4 out of 5 stars
    ·
    7 reviews

    Advanced · Course · 1 - 4 Weeks

1…789…834

In summary, here are 10 of our most popular service management courses

  • Improving Customer Retention: Coursera
  • Operations Systems Excellence: University of London
  • Business Process Outsourcing Strategies in Hospitality: Starweaver
  • Mastering VMware Automation and Cloud Management Skills: Board Infinity
  • Real-World Engineering Management: Advancing Women in Tech
  • Understanding Management and Leadership: SkillUp
  • Planning, Auditing and Maintaining Enterprise Systems: University of Colorado System
  • Managing Employee Performance: Starweaver
  • Effective Service Innovation by Design in Hotel Management : Starweaver
  • Linux: Processes & System Resource Management for DevOps: Coursera

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