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  • Service Management

Results for "service management"


  • Status: Free Trial
    Free Trial
    C

    Coursera

    Improving Customer Retention

    Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Engagement, Customer Relationship Building, Customer Service, Customer Advocacy, Consumer Behaviour, User Feedback, Marketing Strategies, Service Improvement, Marketing Strategy and Techniques

    4.6
    Rating, 4.6 out of 5 stars
    ·
    83 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Introduction to Healthcare Management

    Skills you'll gain: Health Care Administration, Staff Management, Clinical Leadership, Community Health, Health Administration, Public Health, People Management, Human Resources Management and Planning, Health Systems, Electronic Medical Record, Electronic Medical Record System, Marketing and Public Relations, Financial Management, Marketing Communications, Health Informatics, Quality Improvement, Media and Communications, Human Resources, Philanthropy, Health Information Management and Medical Records

    4.7
    Rating, 4.7 out of 5 stars
    ·
    109 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of London

    Operations Systems Excellence

    Skills you'll gain: Operations Management, Operations, Process Design, Operational Excellence, Business Operations, Manufacturing Operations, Operational Efficiency, Process Mapping, Operational Analysis, Organizational Strategy, Process Management, Business Strategy, Customer Analysis, Strategic Planning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    85 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Mastering VMware Automation and Cloud Management Skills

    Skills you'll gain: Hybrid Cloud Computing, vCenter Server, VMware ESX Servers, vSphere Networking and Storage, Storage vMotion, vCenter Server Management, vSphere DRS & HA, Cloud Management, NSX-T Network Virtualization, Virtual Machines, Cloud Platforms, Cloud Infrastructure, Virtualization and Virtual Machines, IT Automation, Cloud Computing, Network Troubleshooting, Virtualization, Automation, Application Lifecycle Management, Scripting

    Advanced · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    S

    SkillUp

    Understanding Management and Leadership

    Skills you'll gain: Team Motivation, People Management, Trustworthiness, Performance Management, People Development, Coaching, Staff Management, Team Building, Leadership, Business Leadership, Influencing, Goal Setting, Communication, Accountability, Decision Making

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    A

    Advancing Women in Tech

    Real-World Engineering Management

    Skills you'll gain: Software Architecture, Engineering Management, Goal Setting, Systems Architecture, Systems Design, Technical Management, Software Design, Smart Goals, API Design, System Design and Implementation, Technical Product Management, Cross-Functional Collaboration, Cross-Functional Team Leadership, Management Training And Development, Recruitment, Program Management, Team Performance Management, Software Engineering, Microservices, Employee Retention

    4.6
    Rating, 4.6 out of 5 stars
    ·
    99 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    Network Configuration, Network Services, & System Management

    Skills you'll gain: Peripheral Devices, Virtual Private Networks (VPN), Mac OS, TCP/IP, System Configuration, Network Protocols, Network Administration, Network Support, General Networking, Operating System Administration, Remote Access Systems, Knowledge of Apple Software, Systems Administration, Cloud-Based Integration, Desktop Support, Knowledge of Apple Hardware, Hardware Troubleshooting, Data Sharing, Cloud Management

    4.4
    Rating, 4.4 out of 5 stars
    ·
    7 reviews

    Advanced · Course · 1 - 4 Weeks

  • C

    Coursera

    Linux: Processes & System Resource Management for DevOps

    Skills you'll gain: Linux Servers, Linux Administration, Unix, Linux Commands, Linux, Unix Commands, Command-Line Interface, OS Process Management, Operating System Administration, Unix Shell, Debugging, System Monitoring, DevOps, Memory Management, Resource Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    23 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Planning, Auditing and Maintaining Enterprise Systems

    Skills you'll gain: Disaster Recovery, Security Management, System Monitoring, Cyber Security Policies, Enterprise Security, Systems Administration, Operating System Administration, Security Architecture Review, Security Controls, Patch Management, Continuous Monitoring, Data Maintenance, Information Systems Security, Unix, Data Integrity

    4.7
    Rating, 4.7 out of 5 stars
    ·
    233 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Pearson

    CompTIA Linux+ XK0-005: Unit 2

    Skills you'll gain: Linux Administration, User Accounts, Operating System Administration, Linux, Unix, Linux Servers, Linux Commands, User Provisioning, File Systems, Systems Administration, Authorization (Computing), Security Controls, Data Storage, Identity and Access Management, File Management, System Configuration, Operating Systems, Data Storage Technologies

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    P

    Packt

    SLIs and SLOs Demystified

    Skills you'll gain: Site Reliability Engineering, Service Level, Service Level Agreement, Reliability, Key Performance Indicators (KPIs), System Monitoring, Performance Metric, Performance Measurement, Business Metrics, Continuous Monitoring, Return On Investment, DevOps, Customer experience improvement, Incident Management, Software Development, Business Workflow Analysis, Journey Mapping, Prioritization, Business Leadership

    Intermediate · Course · 3 - 6 Months

  • Status: Preview
    Preview
    S

    Starweaver

    Managing Employee Performance

    Skills you'll gain: Employee Performance Management, Performance Management, Team Performance Management, Constructive Feedback, Management Training And Development, Performance Appraisal, Performance Review, Employee Coaching, People Management, Goal Setting, Performance Metric, Expectation Management, Coaching, Employee Engagement, Performance Measurement, Team Building, Drive Engagement, Collaboration, Accountability

    4.8
    Rating, 4.8 out of 5 stars
    ·
    62 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular service management courses

  • Improving Customer Retention: Coursera
  • Introduction to Healthcare Management: University of Michigan
  • Operations Systems Excellence: University of London
  • Mastering VMware Automation and Cloud Management Skills: Board Infinity
  • Understanding Management and Leadership: SkillUp
  • Real-World Engineering Management: Advancing Women in Tech
  • Network Configuration, Network Services, & System Management: Packt
  • Linux: Processes & System Resource Management for DevOps: Coursera
  • Planning, Auditing and Maintaining Enterprise Systems: University of Colorado System
  • CompTIA Linux+ XK0-005: Unit 2: Pearson

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