
Skills you'll gain: Salesforce, Customer Relationship Management, Customer Relationship Management (CRM) Software, AI Enablement, Responsible AI, Salesforce Development, Data Ethics, Customer Analysis, AI literacy, Artificial Intelligence, AI Integrations, Customer Data Management, Automation, Analytics, Generative AI, Predictive Modeling, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Lead Generation, Marketing Automation, HubSpot CRM, Prompt Engineering, Personalized Campaigns, Email Automation, ChatGPT, Dashboard, Email Marketing, Workflow Management, Marketing Analytics, Customer Relationship Management (CRM) Software, AI Integrations, Key Performance Indicators (KPIs)
★ 4.8 (11) · Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: AI Workflows, AI Orchestration, Agentic Workflows, Prompt Engineering, Generative AI Agents, AI Enablement, Agentic systems, AI Security, Prompt Patterns, Salesforce, Responsible AI, Enterprise Application Management, Context Engineering, Artificial Intelligence, Data Governance, Data Architecture, Automation, Business Requirements, Customer Relationship Management (CRM) Software, Data Security
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Human Resources Management and Planning, Human Resource Strategy, Human Resources, Responsible AI, AI Enablement, Miro AI, Data Ethics, Workflow Management, Employee Retention, Agentic Workflows, People Analytics, Talent Management, Succession Planning, Talent Acquisition, Talent Recruitment, Automation, AI Personalization, Artificial Intelligence and Machine Learning (AI/ML), Digital Transformation, Performance Analysis
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Sales Operations, Generative AI Agents, HubSpot CRM, Customer Relationship Management (CRM) Software, Salesforce, Sales Process, Business Workflow Analysis, Business Process Automation, Customer Relationship Management, Lead Generation, General Sales Practices, Workflow Management, Agentic Workflows, Process Analysis, Sales, Automation, Data Entry, Agentic systems, Systems Integration, Data Management
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Collaborative Software, Organizational Skills, Document Management, Project Management Software, Project Coordination, Telecommuting, Project Management, Productivity Software, Project Documentation, Internal Communications, Data Security, File Management, User Accounts, Information Privacy, Account Management
★ 4.6 (16) · Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Sales Development, Salesforce, Campaign Management, Lead Generation, Sales Pipelines, Sales Management, Prospecting and Qualification, Sales Enablement, Sales Process, Promotions and Campaigns, Customer Relationship Management (CRM) Software, Data Entry, Data Import/Export, Email Automation, Marketing Management, Record Keeping
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Team Management, Team Performance Management, People Management, Project Management Software, Collaborative Software, Telecommuting, Time Management, Project Management, Payroll Processing, Management Reporting, Product Demonstration, Billing, Leadership
★ 4.9 (14) · Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Salesforce, Salesforce Development, Customer Relationship Management (CRM) Software, Customer Relationship Management, Data Security, Security Controls, Information Systems Security, No-Code Development, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Pipelines, Microsoft SQL Servers, Microsoft Azure, Database Development, Data Warehousing, SQL, Data Integration, Data Maintenance, Extract, Transform, Load
★ 4.2 (14) · Intermediate · Guided Project · Less Than 2 Hours

West Virginia University
Skills you'll gain: Recruitment, Sales Development, Training Programs, Sales Training, Sales Management, Talent Recruitment, Employee Training, Recruitment Strategies, Management Training And Development, Performance Appraisal, Team Motivation, Interviewing Skills, Job Analysis, People Analytics, Employee Performance Management, Performance Review, Performance Measurement
★ 4.6 (116) · Mixed · Course · 1 - 3 Months

Salesforce
Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Salesforce, Sales Prospecting, Sales Development, Sales Enablement, Prospecting and Qualification, Campaign Management, Cross-Channel Marketing, Inside Sales, Business Software, Sales, Sales Strategy, Campaign Planning, Sales Pipelines, Social Media Campaigns, LinkedIn, Sales Operations, Sales Process, Productivity Software
★ 4.3 (37) · Beginner · Course · 1 - 3 Months