Email courses can help you learn how to write clear messages, organize information, and communicate effectively in professional settings. You can build skills in formatting, tone, audience awareness, and managing common workplace scenarios. Many courses introduce tools such as email clients, productivity features, and inbox management techniques that support clearer, more efficient communication.

LearnKartS
Skills you'll gain: Business Communication, Communication, Global Marketing, Intercultural Competence
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Email Marketing, Campaign Management, Copywriting, Marketing Strategy and Techniques, Email Automation, Personally Identifiable Information, Digital Marketing, Marketing Automation, Newsletters, HubSpot CRM, Marketing Analytics, Promotional Strategies, Data Ethics, A/B Testing, Smart Goals, Customer Retention, Key Performance Indicators (KPIs), Goal Setting
Beginner · Course · 1 - 3 Months

Georgia Institute of Technology
Skills you'll gain: Business Writing, Business Correspondence, Business Communication, Writing, Writing and Editing, Grammar, Proofreading, Editing, Communication, Cultural Diversity, Intercultural Competence
Mixed · Course · 1 - 3 Months

Skills you'll gain: Data Storytelling, Media Planning, Social Media Marketing, Google Ads, Email Marketing, Social Media Strategy, Order Fulfillment, Social Media Management, Search Engine Optimization, Performance Measurement, Spreadsheet Software, A/B Testing, Digital Marketing, E-Commerce, Campaign Management, Loyalty Programs, Customer Retention, Marketing, Interviewing Skills, Professional Development
Build toward a degree
Beginner · Professional Certificate · 3 - 6 Months

Simplilearn
Skills you'll gain: Email Marketing, Marketing Automation, Newsletters, Digital Marketing, A/B Testing, Marketing Strategy and Techniques, Target Audience, Campaign Management, Promotional Strategies, Lead Generation, Automation, Law, Regulation, and Compliance
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Peer Review, Grammar, Business Writing, Business Correspondence, Writing, Editing, Proofreading, Concision, Taking Meeting Minutes, Professionalism, Business Communication, Target Audience, Constructive Feedback
Mixed · Course · 1 - 3 Months

Skills you'll gain: Email Marketing, Advertising Mail, Direct Marketing, Campaign Management, Marketing Materials, Marketing, Digital Marketing, Target Audience, Registration, Design, Business
Beginner · Guided Project · Less Than 2 Hours

Vanderbilt University
Skills you'll gain: Email Automation, Prompt Engineering, ChatGPT, Prompt Patterns, LLM Application, Productivity, OpenAI, Calendar Management, Organizational Skills, Generative AI, Artificial Intelligence, Large Language Modeling, AI Personalization, Productivity Software, HubSpot CRM, Business Process Automation, Email Marketing, Artificial Intelligence and Machine Learning (AI/ML), Google Sheets, Automation
Beginner · Specialization · 1 - 3 Months
Google Cloud
Skills you'll gain: Gmail, Google Workspace, Email Security, Productivity Software, Organizational Skills, Business Communication, Document Management, Business Solutions, Scheduling
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Google Ads, Keyword Research, Target Audience, Pay Per Click Advertising, Search Engine Marketing, Advertising Campaigns, Campaign Management, Online Advertising, Digital Advertising, Marketing, Digital Marketing, Return On Investment
Beginner · Guided Project · Less Than 2 Hours

University of Washington
Skills you'll gain: Business Communication, English Language, Business Writing, Business Correspondence, Communication, Professional Networking, Writing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Artificial Intelligence and Machine Learning (AI/ML), Productivity Software, Information Systems Security Assessment Framework (ISSAF), Operational Efficiency, Business Process Automation, Data Security, Critical Thinking, Analysis, Innovation
Beginner · Specialization · 1 - 3 Months
You typically need to have strong grammar and some writing skills before starting to learn about email. This is because email uses the written word to communicate with others. You also typically need some technical skills, such as knowing how to use a computer and logging in to an email account. It can help to understand some traditional computer icons, such as the image icon to insert an image or the chart icon to add a chart to your email messages. However, you can pick up those skills in a beginner-level email course if you aren’t familiar with them.
People who enjoy using the written word to communicate with others are typically best suited for roles that use email. These can be individuals who want to communicate with friends and family members, or business people ranging from the CEO to administrative assistants to warehouse workers who want to communicate for business purposes. People who are interested in marketing are also typically well suited for email roles, using this form of communication for marketing emails on behalf of a company.
Common career paths for someone in email include email marketing, perhaps starting as an administrative assistant and moving to a manager or specialist. These fields typically rely heavily on written messages and sharing information that has been organized in a logical and interesting manner. Customer service professionals can sometimes be required to communicate with customers using email. Writing can also be a career path for those who have studied email. Some companies may hire writers to prepare email messages, and those writers can typically be freelancers or hired as regular employees, depending on the company’s needs and budget.
Some topics you can study that are related to email include English grammar and professional communication. Technical writing is another possible study area that’s related to email. This is because email writing sometimes falls under the heading of technical writing when it’s for business purposes. For these types of technical writing jobs, you could also study the industry in which the company does business. Public speaking and how to give presentations can be related because there may be times when a copy of a speech or presentation needs to be attached to or summarized in an email.
Online Email courses offer a convenient and flexible way to enhance your knowledge or learn new Email skills. Choose from a wide range of Email courses offered by top universities and industry leaders tailored to various skill levels.
When looking to enhance your workforce's skills in Email, it's crucial to select a course that aligns with their current abilities and learning objectives. Our Skills Dashboard is an invaluable tool for identifying skill gaps and choosing the most appropriate course for effective upskilling. For a comprehensive understanding of how our courses can benefit your employees, explore the enterprise solutions we offer. Discover more about our tailored programs at Coursera for Business here.