
University of California, Irvine
Skills you'll gain: Creative Thinking, Performance Measurement, Teamwork, Performance Metric, Open Mindset, Organizational Strategy, Team Collaboration
★ 4.6 (7.6K) · Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Problem Solving, Problem Management, Network Troubleshooting, Authorization (Computing), Identity and Access Management, Role-Based Access Control (RBAC), End User Training and Support, Data Access, Content Management Systems, Data Management, Information Technology
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Issue Tracking, Problem Management, AI Enablement, Help Desk Support, End User Training and Support, Project Management Software, Self Service Technologies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Hardening, Performance Tuning, Systems Analysis, Virtual Environment, Virtualization and Virtual Machines, Operating System Administration, Memory Management, End User Training and Support, Help Desk Support, Debugging, Service Management, User Accounts, OS Process Management, Scripting, Record Keeping, Cloud Deployment
★ 4.3 (12) · Beginner · Specialization · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Active Listening, Influencing, Negotiation, Leadership, Professional Development, Personal Development, Conflict Management, Decision Making, Persuasive Communication, Rapport Building, Leadership Development, Relationship Building, Business Ethics, Professionalism, Communication, Relationship Management, Ethical Standards And Conduct, Interpersonal Communications, Verbal Communication Skills, Communication Strategies
★ 4.6 (144) · Beginner · Specialization · 3 - 6 Months

Arizona State University
Skills you'll gain: Problem Solving, Decision Making, Creative Thinking, Root Cause Analysis, Creative Problem-Solving, Data Collection, Brainstorming, Curiosity, Strategic Decision-Making, Business Ethics, Creativity, Ethical Standards And Conduct, Complex Problem Solving, Independent Thinking, Risk Analysis, Design Thinking, Analysis, Data Synthesis, Strategic Thinking, Collaboration
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Problem Solving, Critical Thinking and Problem Solving, Root Cause Analysis, Professional Development, Creative Problem-Solving, Collaboration, Critical Thinking, Creative Thinking, Personal Development, Analysis, Agile Project Management
★ 4.6 (777) · Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Root Cause Analysis, Data Collection, Complex Problem Solving, Analysis, Data Synthesis, Data-Driven Decision-Making, Analytical Skills, Critical Thinking, Interactive Learning, Decision Making, Data Visualization, Ideation
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Problem Management, Issue Tracking, Network Troubleshooting, Collaborative Software, Incident Management, Help Desk Support, Debugging, System Support, Governance, Incident Response, Solution Design, Cyber Governance, Change Control, Content Management Systems, IT Management, Systems Analysis, Identity and Access Management, Technical Documentation, Software Documentation
Intermediate · Course · 1 - 4 Weeks

John Wiley & Sons
Skills you'll gain: Critical Thinking and Problem Solving, Complex Problem Solving, Problem Solving, Strategic Decision-Making, Advanced Analytics, Decision Making, Critical Thinking, Data Storytelling, Strategic Thinking, Systems Thinking, Creative Problem-Solving, Deductive Reasoning, Storytelling, Analytics, Analytical Skills, Statistical Analysis, Solution Design, Business Strategy, Analysis, Business Analysis
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Root Cause Analysis, Pareto Chart, Operational Analysis, Analytical Skills, Data Analysis, Data Validation, Diagram Design
Intermediate · Course · 1 - 4 Weeks

University of California San Diego
Skills you'll gain: Climate Change Mitigation, Energy and Utilities, Climate Change Programs, Mitigation, Social Justice, Social Impact, Electric Power Systems, Community Organizing, Social Determinants Of Health, International Relations, Sustainable Development, Health Disparities, Pollution Prevention, Social Sciences, Community Development, Health Equity, Climate Change Adaptation, Sustainable Technologies, Consumer Behaviour, Environmental Policy
Beginner · Specialization · 3 - 6 Months