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Communication Skills Courses

Communication skills courses can help you learn effective verbal and nonverbal communication, active listening, persuasive speaking, and conflict resolution techniques. You can build skills in crafting clear messages, adapting your communication style to different audiences, and using feedback constructively. Many courses introduce tools like presentation software, video conferencing platforms, and collaboration apps, which enhance your ability to convey ideas and engage with others in various settings.

Popular Communication Skills Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of Pennsylvania

    Improving Communication Skills

    Skills you'll gain: Active Listening, Communication, Communication Strategies, Persuasive Communication, Interpersonal Communications, Business Communication, Strategic Communication, Trustworthiness, Rapport Building, Productivity, Goal Setting, Relationship Building, Cooperation, Negotiation, Relationship Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    2.1K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    Effective Communication Skills

    Skills you'll gain: Active Listening, Verbal Communication Skills, Communication, Communication Strategies, Empathy & Emotional Intelligence, Oral Comprehension, Emotional Intelligence, Persuasive Communication, Public Speaking, Non-Verbal Communication, Business Communication, Tactfulness, Conflict Management, Relationship Management, Teamwork

    4.7
    Rating, 4.7 out of 5 stars
    ·
    122 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Georgia Institute of Technology

    Improve Your English Communication Skills

    Skills you'll gain: Sales Presentation, Presentations, Oral Expression, Business Writing, Business Correspondence, Sales Presentations, Telephone Skills, Verbal Communication Skills, Interviewing Skills, Public Speaking, Professional Development, English Language, Cultural Diversity, Business Communication, Professional Networking, Cultural Sensitivity, Writing, LinkedIn, Web Content, Social Media Content

    4.7
    Rating, 4.7 out of 5 stars
    ·
    27K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    People & Soft Skills: Essential for Professional Success

    Skills you'll gain: Problem Solving, Presentations, Collaboration, Critical Thinking and Problem Solving, Root Cause Analysis, Constructive Feedback, Interpersonal Communications, Oral Expression, Communication, Team Collaboration, Persuasive Communication, Creative Problem-Solving, Virtual Teams, Social Skills, Public Speaking, Verbal Communication Skills, Professional Development, Professionalism, Ability To Meet Deadlines, Operational Efficiency

    4.7
    Rating, 4.7 out of 5 stars
    ·
    5.8K reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Washington

    Business English Communication Skills

    Skills you'll gain: Oral Expression, Negotiation, Proposal Writing, Presentations, Events and Conferences, Verbal Communication Skills, Persuasive Communication, Event Planning, Sales Presentations, Event Management, Proposal Development, Peer Review, Business Communication, Communication, Business Writing, Public Speaking, Business Planning, Business Correspondence, Professional Networking, English Language

    4.7
    Rating, 4.7 out of 5 stars
    ·
    4.9K reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Developing Interpersonal Skills

    Skills you'll gain: Constructive Feedback, Interpersonal Communications, Social Skills, Active Listening, Trustworthiness, Conflict Management, Assertiveness, Communication, Professionalism, Rapport Building, Professional Development, Communication Strategies, Influencing, Empathy, Emotional Intelligence, Personal Attributes, People Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    3.3K reviews

    Beginner · Course · 1 - 4 Weeks

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  • Status: Free Trial
    Free Trial
    M

    Macquarie University

    Storytelling and influencing: Communicate with impact

    Skills you'll gain: Persuasive Communication, Storytelling, Influencing, Communication, Leadership, Verbal Communication Skills, Stakeholder Communications, Public Speaking, Communication Strategies, Interpersonal Communications, Meeting Facilitation, Strategic Communication, Discussion Facilitation, Team Leadership, Trustworthiness

    4.8
    Rating, 4.8 out of 5 stars
    ·
    2.5K reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of London

    Finding Your Professional Voice: Confidence & Impact

    Skills you'll gain: Oral Expression, Public Speaking, Verbal Communication Skills, Self-Awareness, Communication, Empowerment, Communication Strategies, Composure

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.3K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    U

    University of London

    Authentic Communication With Confidence And Impact

    Skills you'll gain: Oral Expression, Storytelling, Persuasive Communication, Empathy, Rapport Building, Drive Engagement, Emotional Intelligence, Communication Strategies, Personal Attributes, Public Speaking, Communication, Relationship Building, Interpersonal Communications, Verbal Communication Skills, Target Audience, Workplace inclusivity, Non-Verbal Communication, Self-Awareness, Executive Presence, Active Listening

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.3K reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Washington

    Dynamic Public Speaking

    Skills you'll gain: Public Speaking, Persuasive Communication, Oral Expression, Presentations, Verbal Communication Skills, Storytelling, Communication, Motivational Skills, Advocacy, Peer Review, Constructive Feedback, Communication Strategies, Performing Arts, Concision, Writing and Editing, Action Oriented, Trustworthiness, Verbal Strategic Communication, Writing, Problem Solving

    4.7
    Rating, 4.7 out of 5 stars
    ·
    2.9K reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Active Listening: Enhancing Communication Skills

    Skills you'll gain: Active Listening, Emotional Intelligence, Empathy, Empathy & Emotional Intelligence, Interpersonal Communications, Rapport Building, Conflict Management, Intercultural Competence, Non-Verbal Communication, Cultural Sensitivity, Verbal Communication Skills, Communication Strategies, Relationship Building, Professional Development, Self-Awareness, Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    678 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    Improve Communication with Genial.ly

    Skills you'll gain: Train The Trainer, Virtual Environment, Design, Education Software and Technology, Educational Materials, Communication, Communication Strategies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    43 reviews

    Beginner · Guided Project · Less Than 2 Hours

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In summary, here are 10 of our most popular communication skills courses

  • Improving Communication Skills: University of Pennsylvania
  • Effective Communication Skills: LearnKartS
  • Improve Your English Communication Skills: Georgia Institute of Technology
  • People & Soft Skills: Essential for Professional Success: IBM
  • Business English Communication Skills: University of Washington
  • Developing Interpersonal Skills: IBM
  • Storytelling and influencing: Communicate with impact: Macquarie University
  • Finding Your Professional Voice: Confidence & Impact: University of London
  • Authentic Communication With Confidence And Impact: University of London
  • Dynamic Public Speaking: University of Washington

Frequently Asked Questions about Communication Skills

Communication skills are the abilities you use to share ideas clearly, listen actively, adapt your message, and build understanding with others. They can include speaking, writing, presenting, storytelling, interpersonal awareness, confidence, and professional communication in different settings. Courses such as Improving Communication Skills from the University of Pennsylvania and Storytelling and influencing: Communicate with impact from Macquarie University focus on practical ways to express ideas and connect with audiences. On Coursera, you can choose courses that match your goals, whether you want stronger workplace communication, English communication practice, or more confident public speaking.‎

Many jobs use communication skills because most roles involve sharing information, collaborating with others, or influencing decisions. These skills are useful for managers, project coordinators, customer support specialists, sales professionals, teachers, health care workers, marketers, consultants, and anyone who works on a team. Courses like People & Soft Skills: Essential for Professional Success from IBM and Developing Interpersonal Skills from IBM connect communication with workplace collaboration and professional relationships. Coursera’s communication skills courses can help you build abilities that support both day-to-day teamwork and more formal communication tasks.‎

You do not need many prerequisites before learning communication skills, but basic reading, writing, and listening abilities can help you get started. If you are learning in English, comfort with everyday English can make courses such as Improve Your English Communication Skills from Georgia Institute of Technology or Business English Communication Skills from the University of Washington more approachable. It can also help to reflect on situations where you want to communicate better, such as meetings, interviews, presentations, or team projects. Coursera offers beginner-friendly options that let you practice communication in practical, real-world contexts.‎

Skills that complement communication skills include emotional intelligence, active listening, teamwork, leadership, negotiation, storytelling, writing, presentation design, and critical thinking. These related skills can help you understand your audience, organize your ideas, respond thoughtfully, and collaborate more effectively. For example, Storytelling and influencing: Communicate with impact emphasizes persuasive communication, while Finding Your Professional Voice: Confidence & Impact from the University of London and the Royal Central School of Speech and Drama focuses on confidence and presence. Coursera courses can help you combine communication with people skills, business writing, or professional speaking.‎

A good way to start learning communication skills is to choose one practical goal, such as speaking more clearly in meetings, writing better emails, improving English fluency, or presenting with more confidence. Then, pick a beginner-friendly course that matches that goal and practice the techniques in everyday situations. Improving Communication Skills from the University of Pennsylvania can be a strong general starting point, while Effective Communication Skills from LearnKartS may suit learners looking for broad communication foundations. Coursera’s course selection lets you begin with a focused skill and build toward more advanced communication goals over time.‎

Yes. You can start learning communication skills on Coursera for free in two ways:

  1. Preview the first module of many communication skills courses at no cost. This includes video lessons, readings, graded assignments, and Coursera AI (where available).
  2. Start a 7-day free trial for Specializations or Coursera Plus. This gives you full access to all course content across eligible programs within the timeframe of your trial.

If you want to keep learning, earn a certificate in communication skills, or unlock full course access after the preview or trial, you can upgrade or apply for financial aid.‎

Some strong beginner courses for communication skills include Improving Communication Skills from the University of Pennsylvania, Effective Communication Skills from LearnKartS, and People & Soft Skills: Essential for Professional Success from IBM. If your goal is language-focused communication, Improve Your English Communication Skills from Georgia Institute of Technology or Business English Communication Skills from the University of Washington may be useful starting points. Learners interested in confidence and influence might consider Finding Your Professional Voice: Confidence & Impact or Storytelling and influencing: Communicate with impact. Coursera lets you compare beginner-friendly courses by provider, focus area, and skills covered.‎

Communication skills courses typically cover topics such as active listening, clear speaking, audience awareness, professional writing, presentation skills, storytelling, interpersonal communication, confidence, and influence. Some courses focus on workplace communication and soft skills, while others emphasize English communication, business English, or communicating with impact. For example, IBM’s courses highlight professional and interpersonal skills, while the University of Washington and Georgia Tech offerings support English communication development. On Coursera, you can choose courses based on the specific communication situations you want to improve, from everyday collaboration to presentations and professional conversations.‎

This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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