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Results for "service improvement"


  • G

    Google Cloud

    Integrate Private Service Connect with Service Directory

    Skills you'll gain: Load Balancing, Private Cloud, Google Cloud Platform, Cloud-Based Integration, System Configuration, Cloud Services

    Beginner · Project · Less Than 2 Hours

  • E

    EDUCBA

    Consumer Behavior & Service Marketing

    Skills you'll gain: Service Recovery, Marketing Psychology, Customer experience improvement, Customer experience strategy (CX), Customer Service, Integrated Marketing Communications, Customer Insights, Data-Driven Marketing, Service Design, Consumer Behaviour, Media and Communications, Customer Analysis, Brand Strategy, Customer Relationship Building, Brand Management, Marketing Communications, Communication Strategies, Strategic Communication, Marketing, Social Media Analytics

    Beginner · Specialization · 3 - 6 Months

  • U

    University of Colorado Boulder

    Data Science Methods for Quality Improvement

    Skills you'll gain: Process Capability, Sampling (Statistics), R (Software), Correlation Analysis, Statistical Inference, Probability Distribution, Statistical Visualization, R Programming, Statistical Process Controls, Statistical Hypothesis Testing, Statistical Methods, Probability & Statistics, Data Science, Statistics, Data Analysis, Statistical Analysis, Statistical Software, Descriptive Statistics, Quality Improvement, Process Engineering

    Build toward a degree

    4.4
    Rating, 4.4 out of 5 stars
    ·
    53 reviews

    Intermediate · Specialization · 3 - 6 Months

  • S

    Simplilearn

    Controlling and Sustaining Improvement Training

    Skills you'll gain: Kanban Principles, Lean Six Sigma, Project Closure, Six Sigma Methodology, Return On Investment, Lean Manufacturing, Process Improvement, Lean Methodologies, Quality Improvement, Business Metrics, Process Improvement and Optimization, Continuous Improvement Process, Statistical Process Controls, Workflow Management, Risk Control, Financial Analysis, Project Controls, Contingency Planning, Operational Analysis, Visual Design

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Create Customer Support Data with Google Sheets

    Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Google Workspace, Productivity Software, Data Entry, Customer Service, Data Validation, Customer Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    414 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • A

    Alfaisal University | KLD

    خدمة العملاء | Customer Service

    Skills you'll gain: Customer Service, Customer Relationship Building, Customer Inquiries, Customer and Client Support, Client Services, Customer Complaint Resolution, Customer Support, Customer Relationship Management, Customer Retention, Customer Engagement, Customer experience strategy (CX), Business Planning, Communication Strategies, Communication

    4.8
    Rating, 4.8 out of 5 stars
    ·
    254 reviews

    Beginner · Course · 1 - 4 Weeks

  • U

    University of Colorado Boulder

    Stability and Capability in Quality Improvement

    Skills you'll gain: Process Capability, Statistical Process Controls, R (Software), Statistical Analysis, Statistical Software, R Programming, Quality Control, Quality Improvement, Statistical Methods, Process Analysis, Data Transformation, Statistical Hypothesis Testing, Probability Distribution

    Build toward a degree

    4.1
    Rating, 4.1 out of 5 stars
    ·
    17 reviews

    Intermediate · Course · 1 - 3 Months

  • P

    Packt

    Advanced Agile Practices and Continuous Improvement

    Skills you'll gain: Sprint Retrospectives, Agile Project Management, Emotional Intelligence, Team Management, Agile Product Development, Team Performance Management, Agile Methodology, Agile Software Development, Team Leadership, Initiative and Leadership, Employee Coaching, Team Building, Sprint Planning, Project Estimation, Continuous Improvement Process, Project Planning, CI/CD, Estimation, Project Risk Management, Risk Management

    4.9
    Rating, 4.9 out of 5 stars
    ·
    8 reviews

    Advanced · Course · 1 - 4 Weeks

  • P

    Packt

    The Service Desk Handbook

    Skills you'll gain: Service Management, IT Service Management, Service Level, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Software Documentation, Continuous Improvement Process, Customer Support, Customer experience improvement, Incident Management, AI Enablement, Record Keeping, AI Integrations

    Beginner · Course · 1 - 3 Months

  • C

    CVS Health

    CVS Health Retail Customer Service

    Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Conflict Management, Product Knowledge, Team Oriented, Communication, Time Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    465 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • E

    Edureka

    Amazon Aurora Service Introduction

    Skills you'll gain: Amazon Web Services, Database Administration, Database Systems, Database Management Systems, Database Architecture and Administration, Relational Databases, Database Management, Distributed Computing, Data Integrity, Data Storage

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Service Directory: Qwik Start

    Skills you'll gain: Google Cloud Platform, Cloud-Based Integration, Cloud Services, Cloud API, Cloud Storage, Data Management

    Beginner · Project · Less Than 2 Hours

1…101112…374

In summary, here are 10 of our most popular service improvement courses

  • Integrate Private Service Connect with Service Directory: Google Cloud
  • Consumer Behavior & Service Marketing: EDUCBA
  • Data Science Methods for Quality Improvement: University of Colorado Boulder
  • Controlling and Sustaining Improvement Training: Simplilearn
  • Create Customer Support Data with Google Sheets: Coursera
  • خدمة العملاء | Customer Service: Alfaisal University | KLD
  • Stability and Capability in Quality Improvement: University of Colorado Boulder
  • Advanced Agile Practices and Continuous Improvement: Packt
  • The Service Desk Handbook: Packt
  • CVS Health Retail Customer Service: CVS Health

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