Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.
Rice University
Skills you'll gain: Portfolio Risk, Portfolio Management, Investment Management, Risk Modeling, Investments, Financial Market, Risk Management, Equities, Finance, Risk Appetite, Return On Investment, Risk Mitigation, Risk Analysis, Statistical Methods, Probability Distribution, Correlation Analysis, Decision Making
Mixed · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Microsoft Copilot, Forecasting, Sales Enablement, Revenue Forecasting, Prompt Engineering, Sales Strategy, Customer Analysis, Data Cleansing, Sales Development, Sales, Sales Operations, Sales Management, Responsible AI, General Sales Practices, Sales Process, Sales Support, Sales Presentations, Customer Relationship Management (CRM) Software, Sales Pipelines, Data Ethics
Beginner · Specialization · 1 - 3 Months

Duke University
Skills you'll gain: Matplotlib, Pandas (Python Package), Plot (Graphics), NumPy, Data Cleansing, Data Structures, Scientific Visualization, Data Visualization Software, Predictive Analytics, Data Visualization, Statistical Visualization, Debugging, Data Presentation, Data Manipulation, Code Reusability, Object Oriented Programming (OOP), Python Programming, Simulations, Predictive Modeling, Data Analysis
Beginner · Specialization · 3 - 6 Months

Arizona State University
Skills you'll gain: Strategic Thinking, Visionary, Research, Influencing, Persuasive Communication, Strategic Decision-Making, Data Collection, Investigation, Proactivity, Negotiation, Complex Problem Solving, Communication Strategies, Creative Thinking, Experimentation, Scientific Methods, Decision Making, Recognizing Others, Contingency Planning, Active Listening, Cognitive flexibility
Beginner · Specialization · 3 - 6 Months

University of Michigan
Skills you'll gain: AI Integrations, AI Personalization, Generative AI, AI Product Strategy, Generative Model Architectures, AI Enablement, Data Integration, Customer experience strategy (CX), Strategic Thinking, Communication Planning, Innovation, Performance Analysis, Performance Measurement, Business Analysis, Project Risk Management, Project Performance, Solution Design, Business Strategies, Business Process Management, Decision Making
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Unsupervised Learning, Dimensionality Reduction, Scikit Learn (Machine Learning Library), Machine Learning Algorithms, Applied Machine Learning, Data Preprocessing, Text Mining, Machine Learning, Big Data, Model Evaluation, Performance Metric
Intermediate · Course · 1 - 3 Months

IIMA - IIM Ahmedabad
Skills you'll gain: Strategic Thinking, Game Theory, Behavioral Economics, Business Strategy, Strategic Decision-Making, Culture Transformation, Complex Problem Solving, Problem Solving, Business Economics, Critical Thinking, Decision Making, Market Dynamics, Organizational Change, Economics, Negotiation, Risk Management, Mergers & Acquisitions, Advertising, Innovation, Economics, Policy, and Social Studies
Intermediate · Course · 1 - 3 Months

STARWEAVER
Skills you'll gain: Business Process Modeling, Process Modeling, Digital Transformation, Business Process Management, Business Process Improvement, Process Design, Business Process Automation, Process Analysis, AI Product Strategy, AI Enablement, Product Management, Market Opportunities, ChatGPT, Business Strategy, Customer Insights, Product Development, Innovation, Product Requirements, AI Personalization, Product Knowledge
Intermediate · Specialization · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Health Equity, Health Disparities, Nutrition and Diet, Good Manufacturing Practices, Food Quality Assurance And Control, Nutrition Education, AI Personalization, Food Safety and Sanitation, Policy Development, Clinical Nutrition, Regulatory Affairs, Public Health, Regulatory Compliance, Health Policy, Health Informatics, Advocacy, Health Assessment, Health Technology, Microbiology, International Relations
Intermediate · Specialization · 3 - 6 Months

American Psychological Association
Skills you'll gain: Self-Awareness, Self-Discipline, Relationship Building, Personal Development, Psychology, Relationship Management, Self-Motivation, Culture, Emotional Intelligence, Cultural Sensitivity, Behavior Management, Rapport Building, Decision Making, Goal Setting, Motivational Skills, Social Sciences, Social Studies, Sociology, Interpersonal Communications, Decision Intelligence
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: AI Product Strategy, Google Gemini, Product Lifecycle Management, Generative AI, AI Enablement, Product Management, LLM Application, Customer experience improvement, Responsible AI, Data Ethics, AI Integrations, Ideation
Intermediate · Course · 1 - 4 Weeks
STARWEAVER
Skills you'll gain: E-Commerce, Strategic Sourcing, Supply Chain Management, Procurement, Supply Chain, Supply Chain Systems, Supply Chain Planning, Logistics Management, Order Fulfillment, Supplier Management, Logistics, Business Technologies, Technology Strategies, Corporate Sustainability, Customer experience improvement, Automation
Beginner · Course · 1 - 4 Weeks