University of Illinois Urbana-Champaign
Skills you'll gain: Supply And Demand, Market Dynamics, Economics, Business Economics, Game Theory, Market Analysis, Resource Allocation, Economics, Policy, and Social Studies, Environmental Issue, Competitive Analysis, Environmental Policy, Public Policies, Decision Making, Strategic Decision-Making
★ 4.8 (1.2K) · Intermediate · Course · 1 - 4 Weeks
University of California San Diego
Skills you'll gain: User Interface (UI), UI/UX Strategy, Graphic and Visual Design, User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, Mockups, Layout Design, Web Design, Responsive Web Design, Digital Design, Wireframing, Design Elements And Principles, Usability, Design Strategies, Prototyping
★ 4.5 (579) · Mixed · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: De-escalation Techniques, Greeting Customers, Cross Selling, Retail Sales, Customer Service, Selling Techniques, Upselling, Conflict Management, Product Knowledge, Retail Store Operations, Customer Relationship Building, Transaction Processing, Customer Engagement, Professionalism, Company, Product, and Service Knowledge, Empathy, Social Media, Communication, Time Management
★ 4.6 (87) · Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Project Closure, Quality Management, Continuous Improvement Process, Project Risk Management, Backlogs, Quality Improvement, Project Planning, Continuous Quality Improvement (CQI), Risk Management, Sprint Retrospectives, Agile Project Management, Scope Management, Stakeholder Management, Project Management Life Cycle, Project Documentation, Project Scoping, Project Management, Agile Methodology, Change Management, Organizational Change
★ 4.4 (76) · Beginner · Professional Certificate · 3 - 6 Months

University of Pennsylvania
Skills you'll gain: Customer experience strategy (CX), Brand Strategy, Brand Management, Branding, Retail Sales, Marketing Strategies, Customer Analysis, Customer Insights, Brand Loyalty, Brand Awareness, Cross-Channel Marketing, Global Marketing, Market Trend, Consumer Behaviour, Competitive Analysis, Self Service Technologies, Innovation, E-Commerce, Corporate Sustainability
★ 4.8 (296) · Beginner · Course · 1 - 4 Weeks

Universidad Austral
Skills you'll gain: Service Design, Customer experience improvement, User Research, Customer experience strategy (CX), Experience Design, Program Implementation, Service Management, Service Improvement, Customer Engagement, Expectation Management, Customer Insights, Consumer Behaviour, Business Relationship Management
★ 4.8 (772) · Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Team Management, Team Building, Team Leadership, Teamwork, Team Performance Management, Team Motivation, Team Collaboration, Conflict Management, Performance Analysis, People Management, Performance Improvement, Performance Management, Drive Engagement, Organizational Effectiveness, Organizational Structure, Motivational Skills, Innovation, Knowledge Transfer, Diversity and Inclusion, Decision Making
★ 4.8 (733) · Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Process Mapping, Lean Six Sigma, Project Risk Management, Six Sigma Methodology, Lean Methodologies, Risk Management, Process Analysis, Process Flow Diagrams, Risk Control, Risk Mitigation, Process Management, Process Improvement, Customer Analysis, Quality Improvement, Performance Metric, User Feedback, Process Improvement and Optimization, Continuous Improvement Process, Business Process, Key Performance Indicators (KPIs)
★ 4.8 (28) · Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Sales Process, Sales, Business Planning, Customer Analysis, Business Strategy, Cross-Functional Collaboration, Competitive Intelligence, Customer Relationship Building, Corporate Strategy, Goal Setting
★ 4.5 (293) · Intermediate · Course · 1 - 4 Weeks

Multiple educators
Skills you'll gain: Sustainable Business, Sustainability Reporting, Sustainable Design, Corporate Sustainability, Sustainable Technologies, Environmental Social And Corporate Governance (ESG), Sustainable Engineering, Sustainable Development, Sustainable Systems, Energy and Utilities, Sustainability Standards, Business Reporting, Organizational Leadership, Strategic Leadership, Environmental Resource Management, Business Leadership, Sustainable Architecture, Product Engineering, Initiative and Leadership, Environment and Resource Management
★ 4.7 (509) · Intermediate · Specialization · 3 - 6 Months
University of Illinois Urbana-Champaign
Skills you'll gain: Innovation, Business Modeling, Technology Strategies, Product Lifecycle Management, Business Transformation, Organizational Strategy, Business Strategy, Strategic Thinking, Product Management, New Product Development, Organizational Change, Market Dynamics, Emerging Technologies, Competitive Intelligence, Competitive Analysis, Market Share, Value Propositions, Network Model
★ 4.8 (66) · Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Program Management, Return On Investment, Project Portfolio Management, Organizational Strategy, Program Implementation, Project Management, Project Management Life Cycle, Project Management Institute (PMI) Methodology, Benefits Administration
★ 4.7 (104) · Beginner · Course · 1 - 4 Weeks