Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Imperial College London
Skills you'll gain: Epidemiology, Mathematical Modeling, Infection Control, Statistical Modeling, Simulations, Infectious Diseases, Public Health and Disease Prevention, R Programming, Public Health, Predictive Modeling, Model Evaluation, R (Software), Model Optimization, Differential Equations, Data Modeling, Immunology, Regression Analysis, Statistical Methods, Probability Distribution
Intermediate · Specialization · 1 - 3 Months

Arizona State University
Skills you'll gain: Business Writing, Oral Expression, Presentations, Grammar, Rapport Building, Business Communication, Technical Communication, Verbal Communication Skills, Writing, People Development, Vocabulary, Business Correspondence, Interpersonal Communications, Communication, Interviewing Skills, English Language, LinkedIn, Communication Strategies, Constructive Feedback, Professional Networking
Mixed · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Image Analysis, Computer Vision, Autoencoders, Convolutional Neural Networks, Vision Transformer (ViT), Generative Adversarial Networks (GANs), Recurrent Neural Networks (RNNs), Deep Learning, Generative Model Architectures, Artificial Intelligence and Machine Learning (AI/ML), Computer Graphics, Visualization (Computer Graphics), Machine Learning Methods, Model Deployment, Embeddings, Artificial Intelligence, Data Ethics, Data Processing, Applied Machine Learning, Linear Algebra
Build toward a degree
Intermediate · Specialization · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Software Documentation, LLM Application, Collaborative Software, Software Testing, Technical Documentation, Large Language Modeling, AI Integrations, Dependency Analysis, Security Testing, AI literacy, Package and Software Management, Debugging, Software Engineering
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Quality Management, Quality Management Systems, ISO 9000 Series, Statistical Process Controls, Product Quality (QA/QC), Quality Improvement, Quality Monitoring, Quality Assessment, Service Improvement, Customer experience strategy (CX), Customer experience improvement, Continuous Quality Improvement (CQI), Quality Control, User Feedback, Product Improvement, Continuous Improvement Process, Technical Standard, Process Improvement
Beginner · Course · 1 - 4 Weeks

University at Buffalo
Skills you'll gain: Energy and Utilities, Workforce Planning, Workforce Development, Sustainable Development, Environmental Issue, Sustainable Technologies, Electric Power Systems, Environment and Resource Management, Innovation, Emerging Technologies, Market Dynamics, Climate Change Mitigation, Operational Efficiency
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Product Management, Product Development, Agile Product Development, Team Performance Management, Product Strategy, Cross-Functional Team Leadership, Stakeholder Analysis, Marketing, Market Opportunities, Leadership, Agile Methodology, Cross-Functional Collaboration, Customer Insights
Beginner · Course · 1 - 4 Weeks

The University of Edinburgh
Skills you'll gain: Anesthesiology, Post-Anesthesia Care Unit, Pre-Anesthetic Assessment, Pain Management, Patient Preparation, Patient Education and Support, Stress Management, Preventative Care, Perioperative Care, Operating Room (OR), Clinical Practices, Behavioral Management, Patient Observation, Behavior Management, Positive Behavior Support, Long Term Care, Pharmacology
Intermediate · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Electrical Systems, Electrical Power, Electric Power Systems, Electrical Equipment, Electrical Safety, Basic Electrical Systems, Energy and Utilities, Electrical Engineering, Engineering, Scientific, and Technical Instruments, Failure Analysis, Equipment Design, Laboratory Testing, Coordination
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Accounting, Financial Accounting, Financial Statements, Accounting Records, General Accounting, Bookkeeping, Balancing (Ledger/Billing), Ledgers (Accounting), Financial Statement Analysis, Standard Accounting Practices, General Ledger, Financial Reporting, Balance Sheet, Income Statement, Business Ethics, Ethical Standards And Conduct, Excel Formulas, Transaction Processing, Microsoft Excel
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Innovation, Creativity, Creative Thinking, Creative Problem-Solving, Ideation, Cognitive flexibility, Open Mindset, Recognizing Others, Resourcefulness, Empowerment, Organizational Leadership, Persistence, Problem Solving, Self-Motivation, Growth Mindedness, Collaboration, Motivational Skills, Constructive Feedback, Emotional Intelligence
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Quality Monitoring, Cloud API, Application Programming Interface (API), Cloud Hosting, Webhook Security, Account Management, Business Communication, Data Migration
Intermediate · Course · 1 - 4 Weeks