Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Technical Analysis, Data Literacy, Financial Trading, Financial Market, Descriptive Statistics, Market Data, Statistics, Portfolio Risk, Statistical Methods, Derivatives, Risk Modeling, Market Analysis, Statistical Analysis, Market Dynamics, Securities Trading, Risk Analysis, Verification And Validation, Securities (Finance), Data Analysis, International Finance
Beginner · Specialization · 1 - 3 Months

Amazon Web Services
Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, Identity and Access Management, Amazon DynamoDB, Amazon Web Services, Cloud Computing, Amazon S3, Scalability, Cloud Infrastructure, Amazon Elastic Compute Cloud, Cloud Security, Cloud Management, Cloud Services, Cloud Solutions, Cloud Platforms, Computing Platforms, Cloud Computing Architecture, Serverless Computing, Cloud Storage, User Provisioning
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Proposal Development, Proposal Writing, Interpersonal Communications, Emotional Intelligence, Leadership Studies, Empathy & Emotional Intelligence, Constructive Feedback, Non-Verbal Communication, Technical Communication, Technical Writing, Presentations, Verbal Communication Skills, Stakeholder Analysis, Leadership, Oral Expression, Concision, Business Writing, Empathy, Report Writing, Storytelling
Build toward a degree
Beginner · Specialization · 1 - 3 Months

Minnesota State University, Mankato
Skills you'll gain: Technical Writing, Writing and Editing, Technical Documentation, Editing, Technical Communication, Web Content Accessibility Guidelines, Usability, Functional Design, Aesthetics
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Crisis Management, Strategic Leadership, Strategic Planning, Leadership Studies, Workplace inclusivity, Leadership Development, Leadership, Business Ethics, Business Planning, Critical Thinking, Critical Thinking and Problem Solving, Team Building, Professional Development, Team Leadership, Organizational Change, Business Strategy, Diversity and Inclusion, Organizational Strategy, Organizational Leadership, Change Management
Intermediate · Specialization · 3 - 6 Months

Microsoft
Skills you'll gain: Hardware Troubleshooting, Microsoft Azure, Generative AI, Operating Systems, Authorization (Computing), Load Balancing, Collaborative Software, Hardware Architecture, Cloud Services, Cloud Solutions, Computer Networking, Microsoft Power Automate/Flow, General Networking, Microsoft Teams, Authentications, Dashboard Creation, Cloud Computing, IT Automation, Security Controls, Network Protocols
Beginner · Professional Certificate · 3 - 6 Months

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Trustworthiness, Team Building, Team Management, Team Collaboration, Team Oriented, Team Leadership, Rapport Building, Teamwork, Honesty, Relationship Building, Empathy, Professional Development, People Development, Storytelling, Mindfulness
Beginner · Course · 1 - 4 Weeks

British Standards Institution
Skills you'll gain: Risking, Statistical Methods, Data Ethics, Model Evaluation, Vulnerability Assessments, Statistical Hypothesis Testing, Performance Testing, Statistical Analysis, Decision Intelligence, Verification And Validation, Artificial Intelligence, Artificial Neural Networks, Supervised Learning, Ethical Standards And Conduct, Continuous Monitoring, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Performance Analysis, Law, Regulation, and Compliance, Probability & Statistics
Intermediate · Specialization · 3 - 6 Months

University of Colorado Boulder
Skills you'll gain: Financial Statement Analysis, Financial Statements, Capital Budgeting, Cost Estimation, Environmental Social And Corporate Governance (ESG), Financial Analysis, Portfolio Risk, Sustainability Reporting, Risk Mitigation, Risk Analysis, Project Risk Management, Risk Management, Budgeting, Cost Management, Income Statement, Risk Modeling, Financial Modeling, Estimation, Portfolio Management, Project Finance
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Generative AI Agents, Standard Operating Procedure, ChatGPT, Customer Support, LLM Application, AI literacy, Product Support, Customer Service, Procedure Development, Model Evaluation, Customer Analysis, Responsible AI, AI Workflows, Artificial Intelligence and Machine Learning (AI/ML), AI Integrations, Augmented and Virtual Reality (AR/VR), Machine Learning
Intermediate · Specialization · 1 - 3 Months

Rice University
Skills you'll gain: Human Musculoskeletal System, Anatomy, Orthopedics, Kinesiology, Medical Terminology, Physiology
Intermediate · Course · 1 - 3 Months

University of Pittsburgh
Skills you'll gain: Educational Materials, Web Content Accessibility Guidelines, Disabilities, Education and Training, Adaptive Equipment, Instructional Design, Education Software and Technology, Case Studies, Diversity Training, Student Support and Services, Student Services, Diversity Awareness, Higher Education, Diversity Equity and Inclusion Initiatives
Mixed · Course · 1 - 4 Weeks