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Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    Apply Technical Analysis & Market Models for Trading

    Skills you'll gain: Technical Analysis, Data Literacy, Financial Trading, Financial Market, Descriptive Statistics, Market Data, Statistics, Portfolio Risk, Statistical Methods, Derivatives, Risk Modeling, Market Analysis, Statistical Analysis, Market Dynamics, Securities Trading, Risk Analysis, Verification And Validation, Securities (Finance), Data Analysis, International Finance

    4.6
    Rating, 4.6 out of 5 stars
    ·
    39 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    Status: AI skills
    AI skills
    A

    Amazon Web Services

    AWS Cloud Technical Essentials

    Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, Identity and Access Management, Amazon DynamoDB, Amazon Web Services, Cloud Computing, Amazon S3, Scalability, Cloud Infrastructure, Amazon Elastic Compute Cloud, Cloud Security, Cloud Management, Cloud Services, Cloud Solutions, Cloud Platforms, Computing Platforms, Cloud Computing Architecture, Serverless Computing, Cloud Storage, User Provisioning

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6.3K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Technical Communication

    Skills you'll gain: Proposal Development, Proposal Writing, Interpersonal Communications, Emotional Intelligence, Leadership Studies, Empathy & Emotional Intelligence, Constructive Feedback, Non-Verbal Communication, Technical Communication, Technical Writing, Presentations, Verbal Communication Skills, Stakeholder Analysis, Leadership, Oral Expression, Concision, Business Writing, Empathy, Report Writing, Storytelling

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    106 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Minnesota State University, Mankato

    Technical Editing

    Skills you'll gain: Technical Writing, Writing and Editing, Technical Documentation, Editing, Technical Communication, Web Content Accessibility Guidelines, Usability, Functional Design, Aesthetics

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Leading Technical Organizations

    Skills you'll gain: Crisis Management, Strategic Leadership, Strategic Planning, Leadership Studies, Workplace inclusivity, Leadership Development, Leadership, Business Ethics, Business Planning, Critical Thinking, Critical Thinking and Problem Solving, Team Building, Professional Development, Team Leadership, Organizational Change, Business Strategy, Diversity and Inclusion, Organizational Strategy, Organizational Leadership, Change Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    54 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    Status: AI skills
    AI skills
    M

    Microsoft

    Microsoft Cloud Support Associate

    Skills you'll gain: Hardware Troubleshooting, Microsoft Azure, Generative AI, Operating Systems, Authorization (Computing), Load Balancing, Collaborative Software, Hardware Architecture, Cloud Services, Cloud Solutions, Computer Networking, Microsoft Power Automate/Flow, General Networking, Microsoft Teams, Authentications, Dashboard Creation, Cloud Computing, IT Automation, Security Controls, Network Protocols

    4.7
    Rating, 4.7 out of 5 stars
    ·
    1.7K reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    A

    Automatic Data Processing, Inc. (ADP)

    Creating Trust & Support

    Skills you'll gain: Trustworthiness, Team Building, Team Management, Team Collaboration, Team Oriented, Team Leadership, Rapport Building, Teamwork, Honesty, Relationship Building, Empathy, Professional Development, People Development, Storytelling, Mindfulness

    4.6
    Rating, 4.6 out of 5 stars
    ·
    11 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    B

    British Standards Institution

    AI Technical Risk Controls

    Skills you'll gain: Risking, Statistical Methods, Data Ethics, Model Evaluation, Vulnerability Assessments, Statistical Hypothesis Testing, Performance Testing, Statistical Analysis, Decision Intelligence, Verification And Validation, Artificial Intelligence, Artificial Neural Networks, Supervised Learning, Ethical Standards And Conduct, Continuous Monitoring, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Performance Analysis, Law, Regulation, and Compliance, Probability & Statistics

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Finance for Technical Managers

    Skills you'll gain: Financial Statement Analysis, Financial Statements, Capital Budgeting, Cost Estimation, Environmental Social And Corporate Governance (ESG), Financial Analysis, Portfolio Risk, Sustainability Reporting, Risk Mitigation, Risk Analysis, Project Risk Management, Risk Management, Budgeting, Cost Management, Income Statement, Risk Modeling, Financial Modeling, Estimation, Portfolio Management, Project Finance

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    389 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    I

    IBM

    Generative AI for Customer Support

    Skills you'll gain: Prompt Engineering, Prompt Patterns, Generative AI, Generative AI Agents, Standard Operating Procedure, ChatGPT, Customer Support, LLM Application, AI literacy, Product Support, Customer Service, Procedure Development, Model Evaluation, Customer Analysis, Responsible AI, AI Workflows, Artificial Intelligence and Machine Learning (AI/ML), AI Integrations, Augmented and Virtual Reality (AR/VR), Machine Learning

    4.7
    Rating, 4.7 out of 5 stars
    ·
    12K reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    R

    Rice University

    Anatomy & Physiology: Support & Movement

    Skills you'll gain: Human Musculoskeletal System, Anatomy, Orthopedics, Kinesiology, Medical Terminology, Physiology

    4.9
    Rating, 4.9 out of 5 stars
    ·
    33 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Pittsburgh

    Disability Awareness and Support

    Skills you'll gain: Educational Materials, Web Content Accessibility Guidelines, Disabilities, Education and Training, Adaptive Equipment, Instructional Design, Education Software and Technology, Case Studies, Diversity Training, Student Support and Services, Student Services, Diversity Awareness, Higher Education, Diversity Equity and Inclusion Initiatives

    4.6
    Rating, 4.6 out of 5 stars
    ·
    333 reviews

    Mixed · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular technical support courses

  • Apply Technical Analysis & Market Models for Trading: EDUCBA
  • AWS Cloud Technical Essentials: Amazon Web Services
  • Technical Communication: University of Colorado Boulder
  • Technical Editing: Minnesota State University, Mankato
  • Leading Technical Organizations: Johns Hopkins University
  • Microsoft Cloud Support Associate: Microsoft
  • Creating Trust & Support: Automatic Data Processing, Inc. (ADP)
  • AI Technical Risk Controls: British Standards Institution
  • Finance for Technical Managers: University of Colorado Boulder
  • Generative AI for Customer Support: IBM

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