Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Google Cloud
Skills you'll gain: Generative AI Agents, Retrieval-Augmented Generation, Prompt Engineering, Generative AI, Google Gemini, Prompt Patterns, AI Enablement, AI Product Strategy, Agentic Workflows, Prompt Engineering Tools, Agentic systems, Strategic Planning, LLM Application, Google Cloud Platform, AI Workflows, Customer experience improvement, Organizational Strategy, Tool Calling, Innovation, Organizational Change
Beginner · Course · 1 - 3 Months

Skills you'll gain: Identity and Access Management, Business Continuity, Cryptographic Protocols, Network Security, Cryptography, Encryption, User Provisioning, Security Management, Penetration Testing, ISO/IEC 27001, Threat Management, Network Performance Management, Information Systems Security, Network Architecture, Cyber Operations, Data Management, Software Development Methodologies, Cybersecurity, Configuration Management, White-Box Testing
Beginner · Specialization · 3 - 6 Months

American Psychological Association
Skills you'll gain: Self-Awareness, Self-Discipline, Relationship Building, Personal Development, Psychology, Relationship Management, Self-Motivation, Culture, Emotional Intelligence, Cultural Sensitivity, Behavior Management, Rapport Building, Decision Making, Goal Setting, Motivational Skills, Social Sciences, Social Studies, Sociology, Interpersonal Communications, Decision Intelligence
Beginner · Specialization · 3 - 6 Months

University of Virginia
Skills you'll gain: Design Thinking, Innovation, Journey Mapping, Process Design, Business Modeling, Business Architecture, Business Process, Business Strategy, Strategic Partnership, Growth Strategies, Customer Analysis, Value Propositions, Product Management, Resource Allocation, Customer Relationship Building, Customer Relationship Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Requirements Elicitation, Requirements Analysis, Stakeholder Engagement, Requirements Management, Business Analysis, Stakeholder Management, Performance Improvement, Business Requirements, Business Planning, Stakeholder Communications, Case Studies, Stakeholder Analysis, Governance, Strategic Planning, Problem Solving
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Data Storytelling, Tableau Software, Dashboard Creation, Peer Review, Data Presentation, Presentations, Data Visualization, Interactive Data Visualization, Data Cleansing, Business Intelligence, Real Time Data, Data Manipulation, Business Intelligence Software, Data Quality, Data Transformation, Data Preprocessing, Data Integration, Data Analysis, Data Visualization Software
Advanced · Specialization · 3 - 6 Months

Coursera
Skills you'll gain: Governance, Stakeholder Engagement, Regulatory Compliance, Regulation and Legal Compliance, Compliance Management, Governance Risk Management and Compliance, Risk Management, Business Ethics, Regulatory Requirements, Risk Management Framework, Stakeholder Management, Corporate Strategy, Business Management, Stakeholder Communications, Risk Mitigation, Ethical Standards And Conduct, Organizational Structure, Stakeholder Analysis, Accountability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Meta Ads Manager, Target Audience, Facebook, Campaign Planning, Advertising Campaigns, Social Media Campaigns, Campaign Management, Social Media, Social Media Management, Paid media, Online Advertising, Social Media Marketing, Advertising, Digital Advertising, Marketing, Digital Marketing, Budgeting, Cost Management
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Flutter (Software), Mobile Development, User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, React Native, Application Development, iOS Development, Apple iOS, Mobile Development Tools, UI Components, User Story, User Interface (UI), Database Application, Android Development, Databases, Cloud Applications, Database Software, Other Mobile Programming Languages, Database Management, Database Management Systems
Beginner · Specialization · 3 - 6 Months

Erasmus University Rotterdam
Skills you'll gain: Game Design, Game Theory, Persuasive Communication, Driving engagement, Case Studies, Culture, Augmented and Virtual Reality (AR/VR), Research, Simulations, Psychology, Emerging Technologies, Social Sciences, Augmented Reality, Virtual Reality
Mixed · Course · 1 - 3 Months

Microsoft
Skills you'll gain: Prompt Engineering, Microsoft Copilot, Responsible AI, Presentations, Microsoft Excel, Microsoft Outlook, Data Presentation, Data Ethics, Interactive Data Visualization, Microsoft PowerPoint, Microsoft Teams, Data Storytelling, Predictive Modeling, Microsoft Office, Email Automation, Microsoft 365, Data Visualization Software, Dashboard Creation, Microsoft Word, Data Analysis
Beginner · Professional Certificate · 3 - 6 Months

University at Buffalo
Skills you'll gain: Electrical Systems, Electrical Wiring, Electrical Power, Electric Power Systems, HVAC, Construction Inspection, Electrical Equipment, Engineering Calculations, Architectural Design, Mechanical Design, Systems Analysis, Energy and Utilities, Building Codes, Structural Analysis, Cost Estimation
Intermediate · Course · 1 - 3 Months