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Customer Insights Courses

Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.


Popular Customer Insights Courses and Certifications


  • Status: Free Trial
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    Starweaver

    Effective Service Innovation by Design in Hotel Management

    Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Process Mapping, Key Performance Indicators (KPIs), Hospitality Management, Hospitality, Customer Analysis, Innovation, Customer Insights, Corporate Sustainability, Continuous Improvement Process, Feasibility Studies, Collaboration, Empathy

    4.5
    Rating, 4.5 out of 5 stars
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    11 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    Saïd Business School, University of Oxford

    AI Foundations for Business Professionals

    Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, Generative AI, Responsible AI, OpenAI, Artificial Neural Networks, AI Security, Data Ethics, Governance, Artificial Intelligence, ChatGPT, AI Workflows, Artificial Intelligence and Machine Learning (AI/ML), Agentic systems, Compliance Management, AI Product Strategy, Business Ethics, Risk Management, Machine Learning, Project Management

    4.8
    Rating, 4.8 out of 5 stars
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    238 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
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    Coursera

    Software Sales

    Skills you'll gain: Sales Strategy, Selling Techniques, Sales Presentation, Sales Process, Market Analysis, Sales, Technical Sales, Customer Relationship Building, Customer Relationship Management, Market Opportunities, Competitive Analysis, Market Dynamics, Company, Product, and Service Knowledge, Customer Insights

    4.8
    Rating, 4.8 out of 5 stars
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    34 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
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    Stanford University

    The AI Awakening: Implications for the Economy and Society

    Skills you'll gain: Generative AI, Workforce Development, OpenAI, Socioeconomics, Digital Transformation, AI Product Strategy, Artificial Intelligence, Responsible AI, Automation, Large Language Modeling, Economics, Natural Language Processing

    4.7
    Rating, 4.7 out of 5 stars
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    123 reviews

    Beginner · Course · 1 - 4 Weeks

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    Shanghai Jiao Tong University

    当代应用心理学

    Skills you'll gain: Human Factors, Consumer Behaviour, Organizational Leadership, Psychological Evaluations, Psychology, Occupational Safety And Health, Mental Health, Professional Development, Emotional Intelligence, Criminal Investigation and Forensics, Human Development, Market Research, Leadership, Relationship Building, Decision Making, Scientific Methods

    4.6
    Rating, 4.6 out of 5 stars
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    96 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
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    E

    Erasmus University Rotterdam

    Cybersecurity in Healthcare (Hospitals & Care Centres)

    Skills you'll gain: Email Security, Human Factors (Security), Cyber Security Policies, Cybersecurity, Cyber Attacks, Security Awareness, Cyber Risk, Computer Security Awareness Training, Patient Safety, Malware Protection, Encryption, Health Technology, Data Security, Information Privacy, Digital Communications

    4.6
    Rating, 4.6 out of 5 stars
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    399 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
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    Politecnico di Milano

    Project Management: Tools, Approaches, Behavioural Skills

    Skills you'll gain: Agile Project Management, Planning, Agile Methodology, Scrum (Software Development), Scaled Agile Framework, User Story, Sprint Planning, Team Building, People Management, Teamwork, Risk Management, Sprint Retrospectives, Culture Transformation, Backlogs, Project Design, Timelines, Organizational Skills, Resource Management, Business Management, Performance Metric

    4.8
    Rating, 4.8 out of 5 stars
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    364 reviews

    Beginner · Specialization · 1 - 3 Months

  • A

    Amazon Web Services

    Providing Technical Support for AWS Workloads

    Skills you'll gain: Amazon Web Services, Cloud Infrastructure, Customer Analysis, Network Troubleshooting, Technical Consulting, Amazon S3, Cloud Computing, Technical Support, AWS Identity and Access Management (IAM), Amazon Elastic Compute Cloud, Requirements Analysis, Root Cause Analysis, Scenario Testing, System Support, Virtual Networking, Customer Support, Cloud Storage, Serverless Computing, System Monitoring, Data Security

    4.8
    Rating, 4.8 out of 5 stars
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    69 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University at Buffalo

    Safety in the Utility Industry

    Skills you'll gain: Personal protective equipment, Environmental Regulations, Safety Training, Occupational Safety and Health Administration (OSHA), Hazard Analysis, Energy and Utilities, Safety Standards, Hazard Communication (HazCom), Safety and Security, Fire And Life Safety, Regulatory Compliance, First Aid, Emergency Response

    4.7
    Rating, 4.7 out of 5 stars
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    2.4K reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
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    University at Buffalo

    Solar Energy and Electrical System Design

    Skills you'll gain: Electrical Systems, Electrical Wiring, HVAC, Building Design, Construction Inspection, Basic Electrical Systems, Engineering Calculations, Architectural Design, System Requirements, Mechanical Design, Building Codes, Structural Analysis, Cost Estimation

    4.7
    Rating, 4.7 out of 5 stars
    ·
    722 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    R

    Rice University

    A Story of Economics: A Principles Tale

    Skills you'll gain: Economics, Supply And Demand, Business Economics, Market Dynamics, Economic Development, Game Theory, Financial Policy, Tax, Market Analysis, International Relations, Operating Cost, Cost Benefit Analysis, Business Metrics, Public Policies, Performance Metric, International Finance, Fiscal Management, Consumer Behaviour, Investments, Labor Relations

    4.8
    Rating, 4.8 out of 5 stars
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    145 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free
    Free
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    Princeton University

    Paradoxes of War

    Skills you'll gain: World History, Culture, Social Sciences, International Relations, Sociology, Social Impact, Conflict Management, Political Sciences, Psychology, Security Strategy

    4.6
    Rating, 4.6 out of 5 stars
    ·
    706 reviews

    Mixed · Course · 3 - 6 Months

Searches related to customer insights

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In summary, here are 10 of our most popular customer insights courses

  • Effective Service Innovation by Design in Hotel Management : Starweaver
  • AI Foundations for Business Professionals: Saïd Business School, University of Oxford
  • Software Sales: Coursera
  • The AI Awakening: Implications for the Economy and Society: Stanford University
  • 当代应用心理学: Shanghai Jiao Tong University
  • Cybersecurity in Healthcare (Hospitals & Care Centres): Erasmus University Rotterdam
  • Project Management: Tools, Approaches, Behavioural Skills: Politecnico di Milano
  • Providing Technical Support for AWS Workloads: Amazon Web Services
  • Safety in the Utility Industry : University at Buffalo
  • Solar Energy and Electrical System Design: University at Buffalo

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