Customer insights courses can help you learn techniques for gathering and analyzing consumer data, understanding buyer behavior, and developing effective marketing strategies. You can build skills in conducting surveys, interpreting qualitative feedback, and utilizing segmentation to target specific audiences. Many courses introduce tools like Google Analytics, CRM software, and data visualization platforms, that support transforming insights into actionable business strategies.

Coursera
Skills you'll gain: Property Management Systems, Property Management, Property and Real Estate, Real Estate, Commercial Real Estate, Operational Performance Management, Operational Efficiency, Innovation, Technology Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Warehousing, Extract, Transform, Load, IBM DB2, Star Schema, PostgreSQL, Snowflake Schema, Data Mart, Data Architecture, Data Modeling, Database Design, Database Systems, Data Lakes, Data Integration, Query Languages, Data Validation, Data Cleansing, SQL, Data Quality
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: SQL, SAS (Software), Case Studies, Database Management, Query Languages, Data Access, Database Management Systems, Data Processing, Data Presentation, Perl (Programming Language), Business, Statistical Programming, Data Wrangling, Data Integration, Data Structures, Data Management, Data Manipulation, Data Transformation, Code Reusability, Software Documentation
Build toward a degree
Intermediate · Professional Certificate · 3 - 6 Months

University of Toronto
Skills you'll gain: Human Centered Design, Organizational Change, User Research, Design Thinking, Change Management, Design Research, Data Ethics, Data Collection, Quantitative Research, Prototyping, Influencing, Qualitative Research, Organizational Leadership, Storytelling, Data Analysis, Analytics, Diversity Awareness, Diversity and Inclusion, Gap Analysis, Leadership
Beginner · Specialization · 3 - 6 Months

University of Geneva
Skills you'll gain: Infectious Diseases, Environmental Science, Environment Health And Safety, Health Equity, Environment and Resource Management, Health Disparities, Health Systems, Public Health, Public Health and Disease Prevention, Infection Control, International Relations, Health Care Procedure and Regulation, Epidemiology, Social Determinants Of Health, Health Policy, Health Care, Healthcare Industry Knowledge, Socioeconomics, Governance, Sustainable Development
Mixed · Course · 1 - 3 Months

University of Toronto
Skills you'll gain: Spatial Data Analysis, Spatial Analysis, Geographic Information Systems, Geospatial Mapping, ArcGIS, Geospatial Information and Technology, GIS Software, Data Manipulation, Data Visualization, Data Compilation, Interactive Data Visualization, Data Processing, Data Wrangling, Data Mapping, Data Storytelling, Metadata Management, Data Integration, Graphic and Visual Design, Design Elements And Principles
Beginner · Course · 1 - 3 Months

28DIGITAL
Skills you'll gain: Closing (Sales), Business Modeling, Cold Calling, Design Thinking, Customer Analysis, Entrepreneurship, Selling Techniques, Market Opportunities, Innovation, Sales Process, Market Analysis, Marketing, General Sales Practices, Ideation, Marketing Strategy and Techniques, Target Market, Marketing Strategies, Competitive Analysis, Business Strategy, Strategic Marketing
Intermediate · Specialization · 3 - 6 Months

EDHEC Business School
Skills you'll gain: Hospitality Services, Hospitality Management, Guest Relations, Hospitality, Hotels and Accommodations, Customer Service, Leadership, Leadership Development, Personalized Service, Customer experience improvement, Verbal Communication Skills, Operational Excellence, Talent Management, Sustainability Standards, Sustainable Business, Target Market, Consumer Behaviour, Experience Design
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Sheets, Data-Driven Decision-Making, Looker (Software), Dashboard, Data Storytelling, Data Presentation, Data Visualization Software, Data Visualization, Spreadsheet Software, Dashboard Creation, SQL, Big Data, Business Intelligence, Data Pipelines, Data Literacy, Data Analysis, Data Transformation, Google Workspace, Extract, Transform, Load, Data Management
Beginner · Specialization · 3 - 6 Months

Digital Marketing Institute
Skills you'll gain: Marketing Budgets, Customer experience strategy (CX), Customer experience improvement, Cross-Channel Marketing, Digital Media Strategy, Campaign Management, Digital Marketing, Digital Transformation, Marketing Planning, Customer Engagement, Marketing Effectiveness, MarTech, Marketing Strategy and Techniques, Strategic Marketing, Digital Advertising, Integrated Marketing Communications, Digital Marketing Tools, Marketing Channel, Strategic Thinking, Social Media Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Seaborn, Data Storytelling, Data Visualization, Data Presentation, Data Integration, A/B Testing, Data Import/Export, Statistical Hypothesis Testing, Text Mining, Data-Driven Decision-Making, Git (Version Control System), Matplotlib, Pandas (Python Package), Version Control, GitHub, Social Media Analytics, Statistical Analysis, Exploratory Data Analysis, Jupyter, NumPy
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Generative AI, Agentic Workflows, AI Workflows, Generative AI Agents, AI Orchestration, Retrieval-Augmented Generation, Generative Model Architectures, Microsoft Azure, Agentic systems, Artificial Intelligence and Machine Learning (AI/ML), AI Security, LLM Application, Application Deployment, Responsible AI, ChatGPT, Artificial Intelligence, Artificial Neural Networks, Deep Learning, Machine Learning
Intermediate · Specialization · 3 - 6 Months