Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Rutgers the State University of New Jersey
Skills you'll gain: Supplier Management, Procurement, Supplier Relationship Management, Supplier Performance Management, Vendor Management, Case Studies, Strategic Sourcing, Contract Management, Request For Quotation (RFQ), Risk Management, Supply Chain Management, Business Ethics, Performance Analysis, Operational Analysis
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Systems Thinking, Cross-Functional Collaboration, Project Planning, Business Systems Analysis, Strategic Leadership, Team Leadership, Business Leadership, Community Development, Stakeholder Analysis, Cultural Responsiveness, Organizational Strategy, Project Management, Relationship Building, Root Cause Analysis, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Embedded Software, Performance Tuning, System Programming, Software Development Tools, Embedded Systems, Microarchitecture, Software Development, Development Environment, Hardware Architecture, Debugging, Application Security, Secure Coding, Computer Architecture, C (Programming Language), System Configuration, Application Development, C++ (Programming Language), System Requirements, Product Support
Intermediate · Specialization · 3 - 6 Months
Johns Hopkins University
Skills you'll gain: Health Policy, Epidemiology, Infectious Diseases, Public Health, Policy Analysis, Mathematical Modeling, Statistical Modeling, Case Studies, Predictive Modeling, Decision Support Systems, Vulnerability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: New Product Development, Product Management, Product Development, Product Lifecycle Management, Usability Testing, Product Planning, Product Roadmaps, Stakeholder Management, Competitive Analysis, Product Testing, Product Requirements, Stakeholder Analysis, Market Analysis, Team Building, Market Research
Beginner · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Computer-Aided Design, Engineering Design Process, Engineering, Engineering Practices, Simulation and Simulation Software, Conceptual Design, Sustainable Design, Creativity, Problem Solving, Prototyping, Innovation, User Centered Design, Analytical Skills, User Feedback, Emerging Technologies
Beginner · Course · 1 - 4 Weeks

Stanford University
Skills you'll gain: Cooking, Nutrition and Diet, Meal Planning And Preparation, Resourcefulness, Food and Beverage, Adaptability, Creativity
Beginner · Course · 1 - 4 Weeks

Stanford University
Skills you'll gain: Cultural Diversity, Compassion, Food and Beverage, Nutrition and Diet, Mindfulness, Behavioral Health, Self-Awareness, Empowerment, Decision Making
Beginner · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Responsible AI, Generative AI, Generative AI Agents, Prompt Engineering, Amazon Bedrock, AWS SageMaker, AI Product Strategy, Amazon Web Services, MLOps (Machine Learning Operations), Application Development, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Cloud Development, Data Governance, Large Language Modeling, Commercialization, API Design, Cost Management, Solution Architecture, Data Management
Beginner · Professional Certificate · 1 - 3 Months

Akamai Technologies, Inc.
Skills you'll gain: Linux, Ubuntu, Linux Administration, File Systems, Linux Commands, Operating Systems, User Accounts, Red Hat Enterprise Linux, OS Process Management, File Management, Unix Shell, System Configuration, Command-Line Interface, Open Source Technology, Virtualization, Virtual Machines, System Monitoring
Beginner · Course · 1 - 3 Months

Skills you'll gain: Construction Engineering, Building Codes, Structural Engineering, Structural Analysis, Engineering Analysis, Construction, Engineering Calculations, Simulation and Simulation Software, Finite Element Methods, Civil Engineering, Construction Management, Mathematical Software, Engineering Practices, Environmental Monitoring, Safety Standards, Architecture and Construction, Failure Analysis, Environmental Engineering, Engineering Design Process, Engineering, Scientific, and Technical Instruments
Advanced · Specialization · 3 - 6 Months

Dartmouth College
Skills you'll gain: C (Programming Language), Software Documentation, Programming Principles, Computer Programming, Embedded Software, Human Computer Interaction, Debugging, Development Environment, Engineering Calculations
Beginner · Course · 1 - 3 Months