IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Università Bocconi
Skills you'll gain: Resource Management, Leadership and Management, Business Management, Team Management, Brand Management, Leadership Studies, Art History, Fundraising, Data-Driven Decision-Making, Customer Relationship Management, Marketing, Customer experience strategy (CX)
Mixed · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Constructive Feedback, Recognizing Others, Team Motivation, Tactfulness, Performance Review, Performance Management, Employee Performance Management, Staff Management, Emotional Intelligence, Coaching, Creativity, Communication
Beginner · Course · 1 - 3 Months

Northwestern University
Skills you'll gain: Integrated Marketing Communications, Social Media Marketing, Content Marketing, Social Media, Social Media Strategy, Earned Media, Owned Media, Paid media, Facebook, Media Strategy, Content Creation, Drive Engagement, Advertising, Digital Advertising, Global Marketing, Marketing Strategies, Key Performance Indicators (KPIs), Customer Engagement, A/B Testing
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Service Management, Information Technology Infrastructure Library, Service Improvement, IT Service Management, Technical Management, IT Management, Continuous Improvement Process, Quality Improvement, Process Management, Operations Management, Information Technology, Business Process Management, Stakeholder Management, Governance, Change Management, Risk Management, Value Propositions
Beginner · Course · 1 - 3 Months

Scrimba
Skills you'll gain: Prompt Engineering, Responsive Web Design, Node.JS, Command-Line Interface, Unit Testing, TypeScript, Web Content Accessibility Guidelines, SQL, Cascading Style Sheets (CSS), Ajax, React.js, HTML and CSS, User Interface and User Experience (UI/UX) Design, Mobile Development, JavaScript Frameworks, Hypertext Markup Language (HTML), Web Development, Generative AI, UI Components, Database Design
Beginner · Specialization · 3 - 6 Months

DeepLearning.AI
Skills you'll gain: Prompt Engineering, Large Language Modeling, LLM Application, Generative AI, Code Review, Program Development, Software Development Methodologies, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Healthcare Project Management, Health Informatics, Clinical Informatics, Change Control, Health Care Administration, Clinical Leadership, IT Management, Strategic Leadership, Health Care, Decision Support Systems, Continuous Quality Improvement (CQI), Electronic Medical Record, System Implementation, Usability Testing
Beginner · Course · 1 - 4 Weeks

Kennesaw State University
Skills you'll gain: Data Collection, Lean Six Sigma, Six Sigma Methodology, Quality Improvement, Process Improvement, Business Process, Project Management, Project Planning, Data Validation, Process Mapping, Descriptive Statistics, Statistics, Customer Insights, Statistical Analysis, Stakeholder Analysis
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Macquarie University
Skills you'll gain: Design Thinking, Business Strategy, Supply Chain, Strategic Thinking, Supply Chain Planning, Business Ethics, Supply Chain Management, Business Modeling, Corporate Sustainability, Sustainable Business, Customer Analysis, Strategic Planning, Organizational Strategy, Strategic Marketing, Emerging Technologies, Growth Strategies, Strategic Sourcing, Innovation, Corporate Strategy, Environmental Social And Corporate Governance (ESG)
Beginner · Specialization · 3 - 6 Months

University of London
Skills you'll gain: Learning Theory, Teaching, Human Learning, Pedagogy, Education and Training, Higher Education, Social Sciences, Policy Analysis
Mixed · Course · 1 - 3 Months
Amazon Web Services
Skills you'll gain: Serverless Computing, AWS Identity and Access Management (IAM), Event-Driven Programming, Solution Architecture, Cloud Computing Architecture, Amazon Web Services, Software Architecture, API Gateway, Hybrid Cloud Computing, Multi-Tenant Cloud Environments, Performance Tuning, Amazon DynamoDB, Amazon S3, Cloud Security, AWS Kinesis, Data Analysis, Containerization, Data Visualization
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Storytelling, Data Wrangling, Exploratory Data Analysis, IBM Cognos Analytics, Statistical Analysis, Data Visualization, Data Collection, Dashboard, Data Cleansing, Data Analysis, Data Manipulation, Web Scraping, Presentations, Statistics, Pandas (Python Package), Matplotlib
Advanced · Course · 1 - 3 Months