Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

IESE Business School
Skills you'll gain: Business Analytics, Business Analysis, Financial Analysis, Strategic Decision-Making, Business Strategy, Organizational Leadership, Analytical Skills, Data-Driven Decision-Making, Complex Problem Solving, Analysis, Market Share, Case Studies, Financial Statements, Marketing, Consumer Behaviour, Decision Making, Team Leadership, Balance Sheet, Working Capital, Branding
Mixed · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Data Warehousing, Extract, Transform, Load, Business Intelligence, Data Mining, Big Data, Predictive Analytics, Data Modeling, MySQL, Business Analytics, Apache Hadoop, Data Integration, Star Schema, Unstructured Data, Database Design, SQL, Data Transformation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Project Management Institute (PMI) Methodology, Project Management, Stakeholder Engagement, Stakeholder Management, Project Management Life Cycle, Project Risk Management, Project Planning, Scope Management, Project Performance, Risk Management, Ethical Standards And Conduct, Business Ethics, Team Leadership, Agile Methodology, Communication Planning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Excel, Pivot Tables And Charts, Excel Formulas, Data Presentation, Data Storytelling, Data Visualization Software, Microsoft Copilot, Statistical Analysis, Data Analysis, Statistical Methods, Data Integration, Data-Driven Decision-Making
Beginner · Course · 1 - 3 Months

Knowledge Accelerators
Skills you'll gain: General Data Protection Regulation (GDPR), Information Privacy, Personally Identifiable Information, Law, Regulation, and Compliance, Compliance Management, Regulation and Legal Compliance, Regulatory Requirements, Data Ethics, Compliance Reporting, Data Governance, Data Security, Data Management, Data Integrity, Data Processing
Beginner · Course · 1 - 3 Months

IIT Bombay
Skills you'll gain: Design Thinking, User Research, Prototyping, Human Centered Design, User Experience Design, Product Design, Sustainable Business, Innovation, Brainstorming, Creative Thinking, Empathy, User Feedback, Customer experience improvement, Case Studies, Analysis, Collaboration
Beginner · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: AI Product Strategy, Artificial Intelligence, Business Strategy, Team Building, Data Ethics, Data Science, Artificial Neural Networks, Machine Learning, Deep Learning, Social Impact, Sales, Writing
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Product Roadmaps, AI Product Strategy, Technology Roadmaps, Product Strategy, User Story, Agile Product Development, Stakeholder Management, Product Requirements, Functional Specification, Responsible AI, Innovation, Change Management, Market Research, Prioritization
Beginner · Course · 1 - 3 Months

The University of North Carolina at Chapel Hill
Skills you'll gain: Ideation, Innovation, Business Strategy, User Feedback, Creative Thinking, Product Development, Entrepreneurship, Competitive Analysis, Continuous Improvement Process, Resource Management, Market Opportunities, Target Audience, Constructive Feedback, Presentations
Mixed · Course · 1 - 3 Months

Skills you'll gain: Unsupervised Learning, Generative AI, Large Language Modeling, Supervised Learning, Deep Learning, LLM Application, Applied Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Reinforcement Learning, Predictive Modeling, Machine Learning Algorithms, Artificial Neural Networks, Feature Engineering, Model Evaluation, Convolutional Neural Networks, Data Preprocessing, Dimensionality Reduction
Intermediate · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Business Ethics, Corporate Sustainability, Sustainable Business, Environmental Social And Corporate Governance (ESG), Sustainable Development, Governance, Corporate Strategy, Business Strategies, Supply Chain, Social Impact, Organizational Structure
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Data Security, Cloud Computing, Cybersecurity, Infrastructure Security, Authentications, Authorization (Computing), Public Cloud, Network Security, Data Storage, Identity and Access Management, Data Centers, Encryption
Beginner · Course · 1 - 3 Months